TASFAA Community Blog

  • 30 Jan 2014 5:44 PM | Anonymous

    ……….. Ann Tinnon.      

    As many of you are aware, the TASFAA President each year presents a scholarship award to a student at their institution.  I remember as TASFAA President in 1995-96 presenting that award to two Vanderbilt students who worked as work-study assistants in the Office of Student Assistance.  It was a small award at that time, but each received $250.00 and expressed such gratitude.

    For many years the award was simply the “TASFAA Presidential Scholarship”.  But, that changed in 1993 when TASFAA suddenly lost a dear friend and colleague, Ann Tinnon.  To honor her, the TASFAA Board changed the name to the “Ann Tinnon Memorial Scholarship”.  I remember when I told Peyshun and Kelly that they were receiving the “Ann Tinnon Memorial Scholarship”, I told them about Ann and what Ann had meant to me, to the financial aid profession and to TASFAA.

    So, over the next few weeks leading up to the Spring TASFAA Conference you as current TASFAA members will learn a great deal about the beautiful and talented Mrs. Tinnon.

    She most recently touched my life in January of 2013, when I lost my husband of 44 years.  Many of my family, friends and TAFAA colleagues were asking what they could do to honor him.  I pulled out a Memory Box that he had given me for our 25th Anniversary, and discovered there the answer to those questions.  He believed in my career choice, and always said my career was really and truly my calling.  He had placed in that box all of the Thank You notes that I had received from students and their parents over the years.  I pulled that box out often when I became discouraged with the hustle and bustle of financial aid. There I found a copy of an old TASFAA CROSSFEED newsletter containing a picture of Ann.

    I asked that anyone who wanted to give to make a contribution to the “Ann Tinnon Memorial Scholarship”.    And, many of you who will be reading this did just that.

     

    Jane Pennington

     

     

    A brief history of Ann”

    • ·         TASFAA President 1982-83
    • ·         TASFAA Executive Board member
    • ·         Active Committee member
    • ·         Publisher of TASFAA’s Admissions and Financial Aid Handbook for counselors and students
    • ·         1984 TASFAA Distinguished Service Award
  • 30 Jan 2014 5:28 PM | Anonymous
    ARE YOU READY? 

    DE is scheduled to release the Draft FY2011 3-Year Cohort Default Rate packages on February 18th. Schools have a 45 day window to challenge errors. Do you know how to review data in your LRDR, identify irregularities, research data and file a challenge? Help is on the way! 

    TSAC's Default Aversion Field Reps are presenting a free one-hour webinar, "Draft CDRs: Reviews and Challenges" on Wednesday, February 12th at 9:00 CT/10:00ET. To register, contact Jill Vickers jill.vickers@tn.gov no later than Friday February 7th. Space is limited -- register today!
  • 17 Jan 2014 4:44 PM | Anonymous

    Beginning with the 2014-15 academic year, the awarding process for the Tennessee Student Assistance Award (TSAA), the state’s need-based grant program, will change.  Applications with a completion date (an application that is complete and error free) by March 1 will be considered.  The maximum Expected Family Contribution (EFC) will remain at 2100. 

    Below is a summary of the awarding process:

    • Renewals, TSAA recipients who received an award in the prior year (2013-14), will be given first priority if their applications are complete by March 1.  Renewal students must continue to have an EFC of 2100 or less to receive the award. 

    • All other eligible applicants who have a completion date on or before March 1will be ranked based on their Expected Family Contribution (EFC) and completion date after the deadline.

    o   Applicants with a zero EFC will be given first priority.

     

    o  If funding remains after awarding zero EFC students then awards will be made to applicants with EFCs greater than zero. 

     Students should continue to complete the Free Application for Federal Student Aid (FAFSA) at www.fafsa.gov as early as possible after January 1.  If you have questions about the new awarding methodology, please contact Naomi Derryberry at (615) 253-7478 or naomi.derryberry@tn.gov or Tim Phelps at (615) 253-7441 or tim.phelps@tn.gov


    Tim Phelps
    State Programs Chair

     

     

     

  • 17 Jan 2014 3:55 PM | Anonymous

    Hello Private Sector TASFAA Members,

    It is important to stay abreast of what is happening in the education industry as well as the Federal Government to determine what effects it will have on our Financial Aid offices. 

    Trends can help us determine workload needs and assist us with determining budgets and allocation of resources.  It is much better to be proactive than reactive.  We can never predict the future with certainty but knowledge of future events and past experiences can assist us in determine likelihoods.  "Prepare for the worst and hope for the best" can be sound advice.   

    I was reading this article titled "Private Higher Education Trends for 2014" and thought I would share the link with you. 

    http://thelawlorgroup.createsend1.com/t/ViewEmail/y/D3CEAA6B94933815/F7FC5380C2CC8A13C5EC08CADFFC107B

    I also recommend this article as well "Five Factors Facing Private Higher Education". 

    http://clients.thelawlorgroup.com/Lawlor_Trends_2014.pdf

    JANIE BURNS
    burnsj@bethelu.edu

  • 16 Jan 2014 10:56 AM | Anonymous

    Tax filers can request from the IRS an IRS Tax Return Transcript or an IRS Tax Account Transcript of their 2012 IRS tax return, free of charge, in one of four ways.

    Online Request

    Available on the IRS Web site at www.irs.gov In the Tools section of the homepage click "Order a Return or Account Transcript"

    Click "Continue"  In the Type of Transcript field, select "Return Transcript" or "Account Transcript" and in the Tax Year field, select "2012".

    If successfully validated, tax filers can expect to receive a paper IRS Tax Return Transcript or an IRS Tax Account Transcript, whichever was requested, at the address included in their online request, within 5 to 10 business days from the time the online request was successfully transmitted to the IRS.

    IRS Tax Return Transcripts and IRS Tax Account Transcripts requested online cannot be mailed to an address other than the address on file with the IRS.

    Telephone Request

    Available from the IRS by calling 1-800-908-9946

     Click "Order a Transcript"

     Enter the tax filer’s social security number, date of birth, street address, and zip or postal code. Use the address currently on file with the IRS. Generally this will be the address that was listed on the latest tax return filed. However, if an address change has been completed either through the IRS or the US Postal Service, the IRS may have the updated address on file, which should be used.

    For a joint tax return, use the primary tax filer’s social security number, date of birth, street address, and zip or postal code. Tax filers must follow prompts to enter their social security number and the numbers in their street address. Generally this will be numbers of the street address that was listed on the latest tax return filed. However, if an address change has been completed either through the IRS or the US Postal Service, the IRS may have the updated address on file. For a joint tax return, use the primary tax filer’s social security number, date of birth, street address, and zip or postal code.

     Select "Option 1" to request an IRS Tax Account Transcript or select "Option 2" to request an IRS Tax Return Transcript and then enter "2012".

     If successfully validated, tax filers can expect to receive a paper IRS Tax Return Transcript or an IRS Tax Account Transcript, whichever was requested, at the address included in their telephone request, within 5 to 10 business days from the time the IRS receives the request.

     IRS Tax Return Transcripts and IRS Tax Account Transcripts requested by telephone cannot be mailed to an address other than the address on file with the IRS.

     

     Paper Request Form – IRS Form 4506T-EZ

     IRS Form 4506T-EZ should be used only when requesting an IRS Tax Return Transcript. [See below for information on using IRS Form 4506-T for requesting an IRS Tax Account Transcript and an IRS Record of Account.]

     Download at http://www.irs.gov/pub/irs-pdf/f4506tez.pdf

     Complete lines 1 – 4, following the instructions on page 2 of the form. Note that line 3 should be the most current address as filed with the IRS. It is the address where the IRS Tax Return Transcript will be sent. If the address has recently changed, include the address listed on the latest tax return filed on Line 4. However, if an address change has been completed through either the IRS or the US Postal Service, the IRS may have the updated address on file.

     Line 5 provides tax filers with the option to have their IRS Tax Return Transcript mailed directly to a third party by the IRS. Institutions are responsible for notifying aid applicants whether to list the institution as the third party to receive the Transcript or not. Some institutions may have difficulty matching a parent’s incoming IRS Tax Return Transcript to the aid applicant, as the two names may be different.

     On line 6, enter "2012" to receive tax information for the 2012 tax year that is required for the 2013-2014 FAFSA.

      The tax filers must sign and date the form and enter their telephone number. Transcripts of jointly filed tax returns may be furnished to either spouse. Only one signature is required. Sign the Form 4506T-EZ exactly as your name appeared on the original return. If you changed your name, also sign your current name.

    Mail or fax the completed IRS Form 4506T-EZ to the appropriate address (or FAX number) provided on page 2 of Form 4506T-EZ.

     Tax filers can expect to receive their transcript within 10 business days from the time the IRS receives and processes their signed request. NOTE: Processing Form 4506T-EZ means verifying/validating the information provided on the form. If any information does not match IRS records, the IRS will notify the tax filer that it was not able to provide the transcript.

     

    Paper Request Form – IRS Form 4506-T

    IRS Form 4506-T should be used if requesting an IRS Tax Account Transcript or an IRS Record of Account. Note that IRS Form 4506-T is the only way to request an IRS Record of Account.

    Download at http://www.irs.gov/pub/irs-pdf/f4506t.pdf.

    Complete lines 1 – 4, following the instructions on page 2 of the form. Note that line 3 should be the most current address as filed with the IRS. It is the address where the IRS Tax Account Transcript or IRS Record of Account will be sent. If the address has recently changed, include the address listed on the latest tax return filed on Line 4. However, if an address change has been completed through the IRS or the US Postal Service, the IRS may have the updated address on file.

    Line 5 provides tax filers with the option to have their IRS Tax Account Transcript or IRS Record of Account mailed directly to a third party by the IRS.

    Institutions are responsible for notifying aid applicants whether to list the institution as the third party to receive the Transcript or not. Some institutions may have difficulty matching a parent’s incoming IRS Tax Account Transcript or IRS Record of Account to the aid applicant, as the two names may be different.

     

    On line 6, enter the tax form number that you are requesting (1040, 1040A, 1040EZ, etc.) and then check the appropriate box for the transcript being requested. Only one tax form number can be used per request.

    On line 9, enter "12/31/2012" to receive IRS tax information for the 2012 tax year that is required for the 2013-2014 FAFSA.

    The tax filers must sign and date the form and enter their telephone number. Transcripts of jointly filed tax returns may be furnished to either spouse. Only one signature is required. Sign the Form 4506-T exactly as your name appeared on the original return. If you changed your name, also sign your current name.

    Mail or fax the completed IRS Form 4506-T to the appropriate address (or FAX number) provided on page 2 of Form 4506-T.

    Tax filers can expect to receive their IRS Tax Account Transcript or IRS Record of Account within 30 calendar days from the time the IRS receives and processes their signed request. NOTE: Processing Form 4506-T means verifying/validating the information provided on the form. If any information does not match IRS records, the IRS will notify the tax filer that it was not able to provide the transcript or Record of Account.

     

  • 16 Jan 2014 10:50 AM | Anonymous

    College Goal Tennessee is a non-profit program that provides free information and assistance to Tennessee families applying for financial assistance for higher education. College Goal Tennessee mobilizes financial aid professionals from Tennessee colleges, universities, career colleges, and technology centers to help families of college-bound students complete the Free Application for Federal Student Aid (FAFSA).

    For more information, visit the Tennessee College Goal Sunday site (click here for a link).

     

    LOCATIONS & DATES

    January 11, 2014

    Roane State CC - Harriman
    (10 a.m. - 3 p.m.)
    Directions

    Millington Central High School - Millington
    (10 a.m. - 12 p.m.)
    Directions

    MTSU - Murfreesboro
    (9 a.m. - 12 p.m.)
    Directions

    Roane State CC Oak Ridge Campus - Oak Ridge
    (10 a.m. - 3 p.m.)
    Directions

    Motlow State CC Smyrna Campus - Smyrna
    (10 a.m. - 1 p.m.)
    Directions

    January 18, 2014

    TCAT at Crump - Crump
    (9 a.m. - 1 p.m.)
    Directions

    Hill Crest High School - Memphis
    (11 a.m. - 1 p.m.)
    Directions

    January 19, 2014

    Nashville State CC - Nashville
    (2 p.m. - 4 p.m.)
    Directions

    January 23, 2014

    Cleveland State CC - Cleveland
    (3 p.m. - 7 p.m.)
    Directions

    Dyersburg State CC - Jimmy Naifeh Ctr - Covington
    (1 p.m. - 7 p.m.)
    Directions

    Dyersburg State CC - Dyersburg
    (1 p.m. - 7 p.m.)
    Directions

    January 25, 2014

    University of TN Chattanooga - Chattanooga
    (10 a.m. - 12 p.m.)
    Directions

    Miller Motte College - Clarksville
    Directions

    January 26, 2014

    Northeast State CC - Blountville
    (2 p.m. - 4 p.m.)
    Directions

    Columbia State CC - Columbia
    (2 p.m. - 4 p.m.)
    Directions

    Pellissippi State CC - Knoxville
    (9 a.m. - 2 p.m.)
    Directions

    LeMoyne Owen College - Memphis
    (2 p.m. - 4 p.m.)
    Directions

    Southwest TN CC - Macon Cove Campus - Memphis
    (2 p.m. - 4 p.m.)
    Directions

    Watkins College of Art - Nashville
    (2 p.m. - 4 p.m.)
    Directions

    January 27, 2014

    The Neighborhood Christian Center - Memphis
    (6 p.m. - 8 p.m.)
    Directions

    Nashville State CC - Waverly Campus - Waverly
    (5 p.m. - 7 p.m.)
    Directions

    January 29, 2014

    Anointed Temple of Praise - Memphis
    (6 p.m. - 8 p.m.)
    Directions

    January 30, 2014

    Bolivar Central High School - Bolivar
    Directions

    February 6, 2014

    Southwest TN CC - Union Campus - Memphis
    (2 p.m. - 4 p.m.)
    Directions

    February 9, 2014

    TN Technological University - Cookeville
    (2 p.m. - 4 p.m.)
    Directions

  • 14 Jan 2014 2:00 PM | Anonymous

    February 2014 SmartSessions

    Your MBTI Leadership Style in the Financial Aid Office: Where the Rubber Meets the Road

    New directors are often faced with personnel and team-building challenges as soon as they start the job.  Do you know how to use your MBTI style preference to manage and build your team? Using results from your MBTI assessment, participants will review case studies of best practices for managing conflict, building trust, delegating work, and communicating with peers. You will understand how the MBTI types and your style preferences inform specific ways you can interact with peers, direct reports, and senior leadership to ensure a successful transition to your new role.

    Presenters:

    Janet Dodson – Associate Director, Tuition Exchange, Past NASFAA Chair, and Certified MBTI Counselor

    Sara Vancil – Assistant Director of Financial Aid and Scholarships, The University of Kansas, and Certified MBTI Counselor.

    Specific topics covered include: 

    • ·         What do the MBTI preferences mean for building teams and managing people?
    • ·         What is your natural conflict management style?
    • ·         How to use the MBTI results to improve communication
    • ·         Putting it all together: case studies from the Financial Aid Office

    February 6th @ 12 PM, Eastern time

    Your MBTI Leadership Style in the Financial Aid Office: Where the Rubber Meets the Road

    You and Your Data: Understanding and Communicating about Your Student Populations

    New directors are frequently asked to provide comprehensive data that explains both expenditures and student outcomes. Do you know how to organize and present your data in a meaningful way? In a time of increased demand for measurable outcomes using limited dollars, it’s imperative that financial aid leaders how to present data about their programs to other campus departments, senior leadership, and trustees so they can ensure funding. This webinar will review common data requests and illustrate ways to organize data, understand patterns and trends over time, and communicate potential outcomes to other offices and decision-makers.

    Speakers:

    Janet Dodson – Associate Director, Tuition Exchange and Past NASFAA Chair

    Susan Murphy – Senior Associate Dean of Academic and Enrollment Services, University of San Francisco

    Specific topics covered include:

    • ·         Common data requests made of financial aid leaders – why, what, and who
    • ·         Preparing a calendar
    • ·         Preparing for the unexpected – trust your sources before predicting outcomes
    • ·         Techniques for illustrating potential outcomes; tell your story before someone else does

    February 18 @ 12 PM, Eastern time
    You and Your Data: Understanding and Communicating about Your Student Populations

    Difficult Conversations: How to Manage Conflict While Providing Customer Service

    Does your front line staff know how to deal with difficult situations in positive ways? This webinar will demonstrate proven techniques for diffusing conflict while providing great customer service.  The financial aid process can be frustrating and emotionally challenging for both parents and students. This heightened anxiety can play itself out in the aid office when parents and students direct anger and frustration at counselors or front line staff. Your teams’ ability to diffuse a difficult conversation and create a problem-solving approach is crucial to your customer service effort.

    Presenter: Shannon Patterson, M.S., Instructor in Business Administration and Conflict Management at Argosy University.

    Specific topics covered include:

    • ·         Bridging conflict management and customer service
    • ·         Depersonalizing anger and emotion
    • ·         Using reflective listening to gain control
    • ·         Strategies for problem-solving that result in trust

    February 13 @ 12:00 PM, Eastern time

    Difficult Conversations: How to Manage Conflict While Providing Customer Service

    February 27 @ 3:00 PM, Eastern time
    Difficult Conversations: How to Manage Conflict While Providing Customer Service

    Successfully Navigating the Multi-Generational Workplace

    The financial aid office often includes employees from the Boomers to the Milennials resulting in various work styles.  Do you know how to manage this diversity and build a strong team?  The complexities of working in a multi-generational environment can be rewarding if you understand how and why different age groups approach and value their work.

    Specific topics covered include:

    • ·         Understanding what each generation values 
    • ·         Learning how different generations communicate: face to face or click to click
    • ·         Managing conflict that results from the various styles
    • ·         Learning to value our differences

    Feb. 5th @ 3 PM, Eastern time
    Successfully Navigating the Multi-Generational Workplace

    Feb. 11th @ 12 PM, Eastern time

    Successfully Navigating the Multi-Generational Workplace

    Verification: Four Simple Steps to Completion

    Get the right dollars to the right students, on time. We’ll show you the easiest steps to completing verification based on recent policy changes and review common issues that arise.

    Specific topics covered include:

    • ·         Determining who needs to be verified
    • ·         Reviewing required documentation
    • ·         Resolving conflicting information
    • ·         How to understand IRS transcripts – and when to ask for more information
    • ·         Making corrections

    February 4th @ 12 PM, Eastern time
    Verification: Four Simple Steps to Completion

    February 20th @ 3 PM, Eastern time

     Verification: Four Simple Steps to Completion

    Life after Loan Default

    The consequences of student loan default can be devastating to your borrowers. Do you know how to explain these outcomes in meaningful ways during loan counseling sessions? If students default on their loans they will damage their credit, risk having their tax refunds and other benefits withheld, and face the possibility of wage garnishment and legal action. These penalties show on the credit report for years, making it difficult for borrowers to secure employment, get a loan to buy a car or home, rent apartments, and in some instances, secure employment. This session will help you understand these long term consequences so that you can provide effective loan counseling.

    Specific topics covered include:

    • ·         Defining default
    • ·         When and how default is reported to credit bureaus
    • ·         The long term impact on credit scores and potential ramifications to borrowers
    • ·         Options for restoring credit and loan rehabilitation

    February 12th @ at 12 PM, Eastern time

    Life after Loan Default

    February 25th @ 3 PM, Eastern time
    Life after Loan Default

    Managing Loan Default: Making a Difference in 60 Minutes

    Managing default prevention activity is important to your institution but requires resources and time. We can show you how to improve your default rate with just a little extra effort each month. By dedicating just 60 minutes each month, you can lower your school’s cohort default rate, and facilitate your ultimate goalundefinedhelping students avoid the negative consequences of loan delinquency and default.

    Specific topics covered include:

    • ·         Options for contacting late stage delinquent borrowers  --  emails,  letters, and phone calls
    • ·         Promoting IBR and Pay As You Earn to early and mid-stage delinquent borrowers
    • ·         Reaching out to borrowers during their grace period

    February 18th @ 3 PM, Eastern time
    Managing Loan Default: Making a Difference in 60 Minutes

    February 27th @ 12 PM, Eastern time

    Managing Loan Default: Making a Difference in 60 Minutes

    Decoding CDR Reports and Correcting Data

    Draft Cohort Default Rates are due to be released in February. Do you know how to review your report for accuracy? Learn how you can review CDR reports and when to challenge, appeal and adjust to ensure your school’s rate is an accurate reflection of your borrower’s experience in repayment.

    Specific topics covered include:

    ·         The Cohort Default Rate (CDR) cycle

    ·         The Loan Record Detail report

    ·         Challenges, Adjustment and Appeals

    ·         Common appeal errors to avoid

    February 13th @ 3 PM, Eastern time
    Decoding CDR Reports and Correcting Data

    February 28th @ 2 PM, Eastern time
    Decoding CDR Reports and Correcting Data

  • 13 Jan 2014 2:01 PM | Anonymous

    All the 2013 sessions are available on the FSA webpage (click here for quick link).

    Presentations may be downloaded in a PowerPoint format.

  • 07 Jan 2014 2:37 PM | Anonymous

    Don Burgess, husband of Deana Burgess, passed away from a massive heart attack on December 25. Please keep Deana in your thoughts and prayers.  Deana is Financial Aid Counselor at Dyersburg State Community College. 

    Deana has asked that memorials be made to Finley United Pentecostal Church Building Fund.


    The address is Finley United Pentecostal Church

    190 Mimosa Street

    P. O. Box 119

    Finley, TN 38030


    Cards to Deana can be sent to Deana Burgess, 1822 McCullough Chapel Road, Dyersburg, TN 38024


  • 23 Dec 2013 9:57 AM | Anonymous

    Hello all,

    Just wanted to give you an update on Stephanie. She is recovering at home for 4 weeks and then will start chemo after that. She has really enjoyed all of the flowers, notes and cards that she has received from her colleagues and friends.  So keep them coming.

    Please continue to keep Stephanie and her family close in your thoughts and prayers over the next several days.  Terri I will send further updates as we receive them here at TSAC.

    If you wanted to send cards or notes to her, her address is:

    Stephanie Aylor

    5101 Ashley Drive

    Nashville, TN  37211 

    Happy Holidays,

    Jane

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