Financial Aid Counselor-Austin Peay State University (posted 11/10/2023)

Position Summary

The Counselor is responsible for the administration of federal programs, to include the Federal Pell Grant program, SEOG Grant, TEACH Grant, Federal Direct Loan Program, Tennessee Lottery Scholarship, and other state programs. This position is also responsible for counseling students and their families, and for coordination of outreach programs such as financial aid workshops.

Some remote flexibility is available after initial training is complete.

Primary Duties and Responsibilities

- Responsible for counseling students and parents and assisting them through the financial aid process.
- Counsel students regarding budgeting, loan management, satisfactory academic progress, debt management, and other special circumstances.
- Follow federal and state guidelines, determine eligibility for financial aid programs.
- Resolve student problems, assist with determining the best possible aid package.
- Package financial aid awards according to federal and state regulations.
- Analyze files for professional judgment decisions, special circumstance requests and budget increases.
- Serve as liaison with enrollment management offices and student account services.
- Conduct outreach programs such as financial aid workshops, college night programs.
- Maintain an on-going understanding of the computer programs and their application to all areas of processing and awarding financial aid.
- Maintain current knowledge of federal and state regulations and their application to administration of financial aid programs. Serve on internal and external committees as needed.
- Assist the executive director, director, and associate director with ongoing projects.
- Review and make decisions on satisfactory academic progress appeals.

Knowledge, Skills, and Abilities

- Ability to analyze and understand complicated federal and state regulations to ensure university compliance with Title IV.

- Ability to calculate financial need based on eligibility and cost of attendance.

- Ability to recognize and prevent overawarding or underawarding of financial aid.

Required Minimum Qualifications

- Bachelor’s degree.

- A minimum of one year of financial aid experience.

- A background check will be required of the successful applicant.

- An official transcript and names, addresses and phone numbers of three (3) references will be required for the successful applicant.

Interested applicants can apply at: https://apsu.peopleadmin.com/postings/16143

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Financial Aid Counselor - Lane College (Posted 10/31/2023)

Department: Financial Aid

Application Due: Open Until Filled

Type: Full Time

GENERAL SUMMARY:

The Financial Aid Counselor is responsible for receiving, evaluating, and verifying student data to award financial aid packages based on student eligibility in accordance with local, state, and federal policies and procedures. A person in this position is responsible for counseling students and their families on matters of financial need, and providing necessary information regarding student financial assistance programs.

ESSENTIAL JOB FUNCTIONS:

• Receive, evaluate, and verify student data for determining the student’s financial aid eligibility in a timely, accurate manner;
• Interview, advise, and counsel students who apply for financial assistance, in a factual, courteous, and professional manner;
• Conduct financial aid presentations to new students and to prospective students at college workshops, etc.;
• Determine eligibility of applicants for specific aid programs, prepare award packages;
• Identify additional financial resources available to students based on data available in students’ records and within college information system and adjust award packages as required;
• Maintain accurate and complete records on each student assigned to the counselor’s caseload;
• Comply with federal, state and college policies and procedures and keep current of changing regulations applicable to each program;
• Review student requests for additional borrowing beyond their basic financial assistance package, use professional judgment standards to make recommendation to the Director;
• Collect data needed for preparation of internal, state, and federal reports;
• Perform other appropriate job-related duties as assigned with specific emphasis on overseeing federal work study.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Ability to effectively interact with individuals or groups;
• Oral and written communication skills;
• Demonstrated basic math skills;
• Ability to perform work in a confidential, ethical, and professional manner;
• Ability to work a flexible schedule;
• Ability to work under time constraints with interruptions.

EDUCATION AND EXPERIENCE:

• Bachelor’s Degree;
• Three years federal student financial aid work experience preferred;
• Proven record of dependability and regular attendance;

Application Process

Interested applicants should submit a letter of interest and resume to jobapplicant@lanecollege.edu  to the attention of the Director of Financial Aid. Position is open until filled.

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Verification Counselor - Belmont University (Posted 10/20/2023)

Student Financial Services Counselors are committed to providing superior customer service while being cross-trained to counsel in all areas of financial aid such as filing the FAFSA, applying for student loans, completing the verification process, and payment options/student accounts. SFS Counselors strive to exceed the expectations of our Belmont students and families while working to create a positive student experience toward assisting all students in obtaining a Belmont education.

The SFS Verification Counselor position is responsible for the management, analyzation, and direction of the flow of data from/to the institution and communication with students regarding outstanding documents needed to complete financial aid package. The position will work closely with the Director, Associate Director and Assistant Director of Financial Aid. Manage the day-to-day administration of the Federal Verification Process internally and externally. The position is also responsible for the following duties:

Essential Functions:

• Manage, analyze, and audit all Federal Tax Returns/Transcripts, W-2's, and Self-reported types of income as required by the Department of Education. Any adjustment to the tax return information in relation to the data provided on the FAFSA must be reported to the Department of Education for update and correction as it may effect a student’s financial aid eligibility and award.
• Manage and communicate all email correspondence with students selected for verification, including all missing documents in order to satisfy the verification requirements prior to audit.
• Individual will be the primary point of contact and manage all communication and direction pertaining to the verification process with the third party vendor (EdAmerica).Responsible for all communication, training, and process evaluation for third party partner.
• Audit and determine any changes to financial data into the Federal U.S. Department of Education Database to generate an updated Student Aid Report (SAR) in order to determine federal eligibility and complete the financial aid awarding process.
• Manage and compile student data changes internally and from third party partner for weekly reports to the Information Specialist for all completed student verification in order to seamlessly keep the awarding process up to date for all eligible students and for any adjustments to prior financial aid eligibility.
• Complete the Federal Return of Title IV (R2T4) analysis to determine Title IV eligibility on all students withdrawing with Title IV funds (Pell Grant, SEOG Grant, Direct Stafford Loans, PLUS Loans, and Graduate PLUS Loans).
• Manage and create all verification forms via the Dynamic Forms software platform.
• Responsible for providing all required verification/tax documents as part of the annual university audit.
• Manage the scanning and indexing of all completed verification documents into App-Extender software.
• Lead various projects/training related to Title IV regulations and processes.
• Counsel and educate both prospective and current Belmont students and families on the financial aid expectations/commitments that are associated with financial aid eligibility and tuition.
• Attend yearly online and in-person training to stay up to date on changes to verification process. Participate in professional organizations including attendance of professional conferences (TASFAA, SASFAA, NASFAA)

Belmont University seeks to attract and retain highly qualified faculty and staff that share the University's values and will contribute to its mission and vision to be a leader among teaching universities bringing together the best of liberal arts and professional education in a Christ-centered community of learning and service.

Required Qualifications:

• Knowledge of Title IV federal and state regulations
• Knowledge of Ellucian (Banner) software preferred
• Knowledge of Total Quality Management preferred
• Ability to work as a team member
• Ability to produce reports
• Experience working in a fast-paced environment and the ability to respond to high-pressure situations. Ability to thrive in an environment of hard work.
• Ability to work effectively with a wide range of constituencies in a diverse community

Required Education:  Bachelor's degree required

Required Experience:  Previous financial aid experience and/or medical school experience preferred.

For more information or to apply: https://belmont.csod.com/ats/careersite/JobDetails.aspx?site=10&id=2786

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Financial Aid Counselor - Lane College  (Posted 10/17/2023)

Department:                      Financial Aid

Application Due:               Open Until Filled

Type:                                     Full Time

GENERAL SUMMARY:

The Financial Aid Counselor is responsible for receiving, evaluating, and verifying student data to award financial aid packages based on student eligibility in accordance with local, state, and federal policies and procedures.  A person in this position is responsible for counseling students and their families on matters of financial need, and providing necessary information regarding student financial assistance programs.

ESSENTIAL JOB FUNCTIONS:

• Receive, evaluate, and verify student data for determining the student’s financial aid eligibility in a timely, accurate manner;

• Interview, advise, and counsel students who apply for financial assistance, in a factual, courteous, and professional manner;

• Conduct financial aid presentations to new students and to prospective students at college workshops, etc.;

• Determine eligibility of applicants for specific aid programs, prepare award packages;

• Identify additional financial resources available to students based on data available in students’ records and within college information system and adjust award packages as required;

• Maintain accurate and complete records on each student assigned to the counselor’s caseload;

• Comply with federal, state and college policies and procedures and keep current of changing regulations applicable to each program;

• Review student requests for additional borrowing beyond their basic financial assistance package, use professional judgment standards to make recommendation to the Director;

• Collect data needed for preparation of internal, state, and federal reports;

• Perform other appropriate job-related duties as assigned with specific emphasis on overseeing federal work study.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Ability to effectively interact with individuals or groups;

• Oral and written communication skills;

• Demonstrated basic math skills;

• Ability to perform work in a confidential, ethical, and professional manner;

• Ability to work a flexible schedule;

• Ability to work under time constraints with interruptions.

EDUCATION AND EXPERIENCE:

• Bachelor’s Degree;

• Three years federal student financial aid work experience preferred;

• Proven record of dependability and regular attendance;

Application Process

Interested applicants should submit a letter of interest and resume to jobapplicant@lanecollege.edu to the attention of the Director of Financial Aid.  Position is open until filled.

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Financial Aid Officer, TN College of Applied Technology - Dickson (posted 9/6/2023)

The Tennessee College of Applied Technology - Dickson is accepting applications for the full-time position of Financial Aid Officer at the Dickson Campus. The Financial Aid Officer will work in conjunction with the Financial Aid Service Center of the Tennessee Board of Regents to administer, process and disburse all federal and state financial aid programs, veterans’ education benefits and third-party student aid programs for all TCAT Dickson campuses.

MINIMUM REQUIREMENTS

• Associate Degree in business or accounting from an accredited institution. A comparable combination of education and related employment experience may be considered

• Minimum of three (3) years of full-time experience in accounting or financial processes within the last seven (7) years; financial aid and/or student services experience preferred

• Ability to deal tactfully with the public and co-workers

• Ability to communicate well on a functional level in both written and verbal form

• Ability to maintain confidentiality

SKILLS

• Strong time management skills with the ability to prioritize projects, attend to multiple projects simultaneously and consistently meet deadlines in a complex, fast-paced environment
• Working knowledge of and/or ability to read and accurately interpret state, federal and institutional policies and guidelines
• Strong math skills required
• Ability to work independently and as part of team
• Strong computer skills utilizing a wide variety of software applications including, but not limited to: databases, spreadsheets, word processing, e-mail, etc.
• Willingness to remain current in regulations and polices relating to financial aid programs
• Working knowledge of Ellucian Banner and federal/state financial aid programs a plus
• Must possess a high level of accuracy, self-motivation and strong attention to detail

GENERAL DUTIES: Duties of the Financial Aid Officer include, but are not limited to:

• Verification and documentation of student eligibility for aid programs
• Calculation and entry of student awards in online student information management system
• Counseling current and prospective students and parents regarding all aspects of financial aid process and third-party student aid programs.
• Assisting current and prospective students in completing financial aid applications
• Certifying eligibility of dual enrollment students
• Serving as School Certifying Official for veterans’ benefit programs
• Coordination of work study employment and annual work study budget preparation.
• Reviewing and verifying student eligibility each term for all aid programs
• Assisting with recruitment activities such as FAFSA Frenzy, new student orientations, etc.
• Attending federal and state workshops, conferences and training sessions
• Some travel required
• Other duties as assigned

This non-exempt position reports to the Vice President of Fiscal Services. Scheduled work hours are Monday-Friday, 7:30 a.m. to 4:00 p.m.

SALARY: Commensurate with Tennessee Colleges of Applied Technology salary guidelines, education and related experience.

APPLICATION SUBMISSION & REVIEW: Complete application and submit resume at: http://careers.tbr.edu/Financial-AidOfficer-Dickson. Review of résumés with completed application will begin immediately and continue until position is filled. Applications with resumes received by September 10, 2023, will be assured full consideration.

EMPLOYMENT DOCUMENTS: Current federal law requires identification and eligibility verification prior to employment. Only U.S. citizens and aliens authorized to work in the United States may be employed. A criminal/financial background check will be required for applicant selected.

TCAT Dickson does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by the Tennessee Board of Regents policies with respect to employment, programs and activities. The following person has been designated to handle inquiries regarding nondiscrimination policies: Laura Travis, Executive Vice President of Academic Affairs and Compliance, laura.travis@tcatdickson.edu, 740 Hwy 46 S, Dickson, TN 37055, 615-441-6220. The TCAT Dickson policy on nondiscrimination can be found at https://www.tcatdickson.edu/about/non-discrimination-statement. EEO/AA/Title IX/Title VI/ADA Employer

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Financial Aid Support Associate, TN College of Applied Technology - Memphis (posted 8/31/2023)

The Financial Aid Support Associate will work in conjunction with the Financial Aid Service Center of the Tennessee Board of Regents to administer, process, and disburse all federal and state financial aid programs, veterans’ education benefits, and third-party student aid programs.

Minimum Qualifications: 

▪ Associate Degree in a related field from an accredited institution. Bachelor’s Degree preferred. A  combination of education and related experience may be considered 

▪ Minimum of five (5) years of current full-time experience in accounting-related processes;  financial aid and Veterans Affairs experience required 

▪ Able to work with students, the public, and co-workers in a professional manner ▪ Able to communicate effectively in written and verbal form 

▪ Understands the importance of and can maintain confidentiality

Skills and Abilities: 

▪ Strong work ethic, self-starter, willing to go above and beyond when needed

▪ Independent thinker with critical thinking skills 

▪ Time management skills; ability to prioritize projects and meet deadlines consistently

▪ Working knowledge of state, federal, and institutional financial aid policies/guidelines

▪ Strong computer skills utilizing software applications including, Ellucian Banner, spreadsheets,  word processing, and other campus-based software ▪ Willing to remain current in regulations and policies about financial aid programs

Responsibilities and General Duties: 

▪ Documentation verification of student eligibility for financial aid programs 

▪ Calculation and entry of student awards in the Ellucian Banner system 

▪ Counseling of students regarding all financial aid programs 

▪ Reviewing and verifying student eligibility each term for all aid programs 

▪ Assist with recruitment activities and new student orientations 

▪ Other duties as assigned by administration

Classification: Exempt

Salary: Commensurate with qualifications, experience, and the salary guidelines established by the  Tennessee Board of Regents

Application Deadline: Application review and interview process start immediately

▪ Applicants must submit a completed employment application to be considered

▪ The employment application is on the college’s website: www.tcatmemphis.edu

▪ Current federal law requires identification and eligibility verification before employment

▪ Only U.S. citizens and aliens authorized to work in the United States may be employed

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Financial Aid Specialist, Jackson State Community College (posted 8/30/2023)

Title: Financial Aid Specialist

Institution: Jackson State Community College

Job Summary

Assist with the financial aid process so that a student may receive financial aid to attend college. Process documents, manage workflows, and provide customer service to students and other JSCC employees.

Job Duties

25% - Communication/Documentation: Manage email inquiries to FAO. Assist/monitor Workflow; scanning and indexing. - (Essential)

25% - Monitor incomplete files. Prepare applicants’ files for verification and awarding by the FA Officers. - (Essential)

20% - Serve students at front counter when Assistants are unavailable and provide telephone support. - (Essential)

15% - Prepare Satisfactory Academic Progress (SAP) appeals for the Director/Student Aid & Awards Committee review. - (Essential)

5% - Order offices supplies. Maintain FA calendar for appointments/meetings. Coordinate all events; set up, advertising. (FAFSA Frenzies, GE, etc.) - (Marginal)

5% - Process JSCC scholarships. Notify recipients. Monitor budgets; reconcile funds. Process third party requests for student financial aid information. Process/monitor TN Grants using TSAC’s system. Collaborate with Admissions/Business Office on award eligibility. - (Marginal)

5% - Other duties as assigned. - (Marginal)

Minimum Qualifications

High school diploma, or equivalent, and one year of financial aid (or related) experience is required.

Preferred Qualifications

Associate’s degree preferred.

To apply: https://careers.tbr.edu/jobs/2c060df4-6d96-47a6-9579-3ac3737e11c8

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Financial Aid Officer, South College, Knoxville, TN (posted 8/28/2023)

South College invites capable, energetic, outgoing, applicants who are focused on transforming lives of our customers/students! At South College, you will help implement our strategy of “Where Dreams Find Direction!” We are one of the nation’s fastest growing institutions of higher learning with over 6,000 students covering 7 campuses and Online learning sites. We are also one of nation’s highest producers of licensed healthcare professionals offering a myriad of undergraduate and graduate healthcare programs for our students. It is the initial care, concern, passion, and expertise of our Admissions Team that helps get them to these career goals! Come join us in these exciting efforts!

The South College Knoxville Campus invites applications for the position of Financial Aid Officer at the Knoxville Campus. The Financial Aid Officer position is a full-time staff member who assists in the student financial aid processes and services at the Knoxville Campus. We are searching for a team-oriented individual with excellent communication and organization skills.

General Responsibilities

• Meet and counsel with students and parents regarding the process of applying for and receiving federal aid. Assist students and parents with the completion of forms and documents required to secure financial aid.
• Collect all documentation required from students and/or parents. Provide notification of any missing documentation to appropriate student and/or parents.
• Complete verification of the information provided by the students and/or parents when required.
• Make the appropriate awards and provide notification to the students and/or parents.
• Accurately set up awards in the administrative software.
• Prepare and maintain financial aid files for each student receiving financial assistance.
• Certify eligibility for grants, scholarships, and loans from the federal, state, and private sources.
• Perform other duties as assigned by the Director of Financial Aid.

Salary and Benefits

Starting salary of $50k

Comprehensive Benefits Package including 100% Tuition Assistance

Requirements

Minimum Requirements

• Appropriate educational experience, Bachelor’s Degree preferred
• Experience in Financial Aid or Accounting/Management preferred
• Experience with financial aid software and systems preferred
• General knowledge of accounting practices, data processing and computer applications.

Complete application online:https://recruiting.paylocity.com/recruiting/jobs/Apply/1904248/SOUTH-COLLEGE/Financial-Aid-Officer

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Executive Director of Financial Aid, Motlow State Community College (posted 8/28/2023)

Campus: Moore

Position number: B99885

Salary: $76,000-$81,000

Motlow State is located in the beautiful rolling hills of middle Tennessee and has four campuses that serve students from eleven counties. We offer a comprehensive benefits package that includes an excellent retirement package from the state of Tennessee, 401K plan with match, thirteen paid annual holidays in addition to annual and sick leave days, health and dental insurance, tuition discounts, and state employee discounts. Motlow positions are contingent upon funding availability and budget approval.

General Function:

Administer and oversee all aspects of the financial aid process. Provides leadership, administration, management, assessment, and continuous improvement of comprehensive student financial aid including federal, state, local, and institutional programs. Oversees functions including but not limited to student verification, fund awarding, account reconciliation, financial aid appeals, professional judgements, goal setting, policy/procedure development, and compliance monitoring.

Minimum Qualifications:

Bachelor’s degree from a regionally accredited college/university in Business or related field and a minimum of seven (7) years financial aid operation and administrative experience in a college/university setting.

Preferred Qualifications:

Master’s degree from a regionally accredited college/university in Business, Higher Education or related field and a minimum of five (5) years financial aid operation and administrative experience in a college/university setting and four (4) years’ direct experience supervising others and expert proficiency holding staff accountable for high performance and engagement by articulating expectations, monitoring performance, and providing consistent, constructive feedback.

Major Duties and Responsibilities:

Provide leadership, direction, guidance, oversight, unit budget management, strategic planning, and policy formation for financial aid unit; Recruit, train, and support other members of the financial Aid team; Ensure compliance with all applicable federal, state, TBR, SACSCOC, MSCC, THEC, or other applicable agencies statutes, rules, or policies. Provide weekly and monthly financial aid metrics data.

• Act as liaison between the college, students, parents, faculty, and community to promote and increase student enrollment and retention. Coordinate outreach activities and at times make presentations. Visits high schools for financial aid workshops, college nights, and other programs.
• Prepare and complete required reports and applications for federal, state, and local funds and grants.
• Responsible for the supervision of daily operations related to financial aid and Banner database to include packaging disbursements, award notifications, reports, accurate and timely loading of all student financial aid data into the ERP system.
• Analyzes optimal service levels and makes real time resource adjustments to provide a high level of service for all financial aid functions.
• Determines student eligibility for financial aid by exercising professional judgment to determine student’s consideration of eligibility due to hardship.
• Develop process and techniques to enhance the operational efficiency of departmental functions, to include collaboration with the Admission, Registrar, Student Life and Business Office departmental areas of the College. Determine training requirements to effectively administer the student finance advising function.
• Monitors and directs revisions to financial aid awards based on changes in enrollment, professional judgments, and receipt of additional aid. Addresses potential over awards, monitors student enrollment status.
• Maintain an understanding of college, federal and state computer programs, software and their application to the management of financial aid and processes. Maintains current knowledge of federal, state, and institutional requirements regarding financial aid.
• Counsel’s students concerning financial aid, including but not limited to: applying to federal and state programs, applying for Motlow scholarships, work programs, and satisfactory academic progress. Assists students and parents in person, by letter and telephone or reception area on procedures to obtain grants, loans, scholarships, work programs, etc.
• Other duties as assigned

Knowledge, Skills and Abilities:

• Maintains current knowledge of financial aid regulations and advances in the field through participation in professional development activities at the state and local levels.
• Knowledge of confidentiality statutes and policies as they apply to FERPA and financial aid programs
• Strong computer skills, including but not limited to ERP (Enterprise Resource Planning) system(s) (Banner), word processing, spreadsheets, e-mail, database, and internet
• Ability to conduct research, develop professional documents and make presentations to diverse stakeholders including groups of staff, parents and students
• Demonstrated critical thinking skills and ability to work collegially and collaboratively with a team, and ability to react and adjust quickly to changing conditions.
• Excellent management, organizational, interpersonal and time management skills.
• Ability to communicate effectively, accurately and appropriately in both verbal and written communications.
• Ability to commute to all Motlow State Community College locations within our service area as scheduled and other locations as necessary.
• Proven customer service experience involving financial aid

To ensure consideration, interested applicants must submit an application and resume online with application submission.

Human Resources Office, Dept. 200

Motlow State Community College

Telephone (931) 393-1545, TDD (931 393-1621)

E-mail; jobs@mscc.edu

Website: www.mscc.edu

Motlow College is an EEO/AA/Title VI/Title IX/Sections 504/ADA Employer

Motlow State Community College does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, sex, disability, age status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.

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Associate Director for Student Financial Aid - Meharry Medical College (posted 8/14/2023)

Part of Student Services Division

Link for more details:  Financial Aid Associate Director - 1005 Dr. D.B. Todd, Jr. Blvd , Nashville, Tennessee - Meharry Medical College (silkroad.com)

The Associate Director of Student Financial Aid reports to the Director of Student Financial Aid and has the overall responsibility for operations within the Office of Student Financial Aid.

Daily Operations

• Process student applications for a variety of federal, state, regional and student aid programs.

• On the basis of a broad knowledge of the policies, procedures, and regulations governing student aid programs, the Associate Director reviews financial aid applications using need analysis methodologies established by the U. S. Department of Education.

•  Assess and verify student eligibility for aid utilizing professional judgment. Candidates must have an understanding of Title IV financial aid programs and how state and institutional aid integrate with federal aid.

• Review student files and prepare revisions (resulting from professional judgment or selection for named scholarships) as needed to aid packages. Assume primary responsibility in ensuring compliance with policies regarding federal, state, and institutional coordination of resources.

• Counsel students and families on all matters related to financial aid, from completing forms to reviewing special circumstances. Discuss complex cases with the Director.

• Maintain a comprehensive working knowledge of all federal, state, and institutional sources of financial aid and the regulations that govern them, including the need analysis systems used to determine aid eligibility.

• Responsible for remaining current and informed of all changes within the student loan industry.

• Ability to participate in the development of aid policies and procedures including, but not limited to, need analysis and packaging.

• Edit and update written and electronic consumer information and publications in consultation with the Director.

Required Experience

• Bachelor’s degree or equivalent plus 5 years related experience in financial aid and demonstrated experience directing all facets of a complete student aid program.

• The successful candidate will work collaboratively and be comfortable in a science/technology environment. Strong interpersonal, communication and customer service skills. Must be creative, energetic, and demonstrate a sincere commitment to providing quality assistance to students.

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Associate Director for Student Financial Planning – Union University (posted 7/24/2023)

Union University’s Office of Student Financial Services is accepting applications for our open Associate Director position.  The Associate Director is responsible for the overall operations of the office in the absence of the Director.  The ideal candidate will be proficient in utilizing information technology to maintain an efficient system for gathering, recording, processing, and analyzing data for the department.  This position requires a person of integrity who pays careful attention to detail and who will think forward to suggest and implement enhancements to the overall process for serving students and families in obtaining financial aid to secure their Union University education.

Essential Job Duties       

- Creating and maintaining attendance patterns and budgets for all programs.

- Process awarding of students for financial aid packages, correct over-awards when needed.

 - Verifying documentation submitted by students for both institutional & federal requirements.

 - Processing Return of Title IV aid (R2T4) according to applicable rules and regulations.

 - Oversight of state aid programs including reconciliation and reporting of all state grant and scholarship programs.  Works closely with Grant Specialist for these duties.

 - Process evaluation of courses to confirm students are taking courses towards the intended degree program, resolve discrepancies, and adjust Pell/state awards as appropriate.

 - Working closely with Director, process Pell recalculation and “Unofficial Withdraws” at the conclusion of each term.

 - Run weekly process to transmit applicable aid to the Business Office for disbursal along with resolving discrepancies in this process – including reconciling COD rejects for loans/Pell.

 - Serve as Destination Point Administrator (DPA) for the USDE Student Aid Internet Gateway.

 - Work closely with the Director to assist with Satisfactory Academic Progress for award adjustments to federal, state, and institutional aid in order to identify and notify students failing the SAP standard.

 Other Job Duties            

- At times serve as a financial aid counselor to students and families.

 - When necessary, serve as the designee for the Director.

 - Other duties as assigned.

Required Qualifications

Graduation from an accredited college or university with a bachelor’s degree, preferably in business or a related field, and five years of related experience or an equivalent combination of training and experience. Strong work ethic with excellent organization skills, a high degree of initiative, and the ability to work well independently and with a team is a must. Position requires a high level of accountability, problem-solving, troubleshooting, and the ability to work efficiently in a fast-paced environment, while following directions, with minimal supervision.

Applicants with a combination of related experience and knowledge will be given appropriate training opportunities, if needed, to perform the essential functions.

Preferred Qualifications              

Preference will be given to applicants with prior financial aid experience using Ellucian’s Colleague administrative system.

Christian Requirement 

Successful candidates must be professing Christians who are active members of a local church, enthusiastically support Union University’s Identity, Mission, and Core Values, and articulate a Christian worldview in their work and life. (Union University’s Identity, Mission, and Core Values is a link to https://www.uu.edu/about/what-we-believe.cfm)

Click here for more information and to apply - https://jobs.uu.edu/postings/1394

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Financial Aid Operations Specialist (Scholarships) – Union University (posted 7/24/2023)

Union University’s Office of Student Financial Planning is accepting applications for our open Financial Aid Operations Specialist (Scholarships) position.  This position is responsible for the processing of all institutional financial aid as well as outside scholarship assistance for new and returning students, including assessing, entering, adjusting and maintaining student’s scholarship awards. In addition, Scholarship Specialist is also responsible for the following: interpreting and administering federal, state, and institutional aid rules, regulations, policies and procedures; participating in ongoing study, training, and professional development activities to stay abreast of changing federal and state regulations to ensure compliance; participating in the development of office policies and procedures; and providing training and regulatory guidance for other staff members.

Essential Job Duties       

- Responsible for all institutional financial aid awarding, monitoring, reporting, and adjusting, including merit-based, need-based, athletic, endowed, and restricted aid.

- Coordinate institutional athletic aid processes, including grant-in-aid requests, receiving executed grant-in-aid forms and National Letters of Intent, and monitoring and reporting athletic aid for NCAA and Gulf South Conference requirements.

- Serve as liaison to Undergraduate Admissions Enrollment Counselors regarding institutional aid or scholarship issues.

- Responsible for external scholarship award processes, involving monitoring and reporting for scholarships from various outside sources.

- Responsible for all outside scholarship checks received, including preparation of deposits.

- Assist with processes, including data entry, awarding, and reporting when necessary.

- Counsel students and families and respond to faculty and staff requests as needed.

- Serve as primary back-up for VA duties and processes.

- Serve as the primary contact for academic departments as it relates to scholarships and the Scholarship Manager software program.

- Serve as primary contact for Athletics related to GIA contacts

Other Job Duties             

- Complete other duties as assigned.

Required Qualifications

Graduation from an accredited college or university with a bachelor’s degree, preferably in business or a related field. Three to five years of related experience or an equivalent combination of training and experience is also required. Strong work ethic with excellent organization skills, a high degree of initiative, and ability to work well independently and with a team is a must. Position requires a high level of accountability, problem-solving, troubleshooting, and the ability to work efficiently in a fast-paced environment while following directions with minimal supervision.

Preferred Qualifications              

Preference will be given to applicants with prior financial aid experience using Ellucian’s Colleague administrative system.

Christian Requirement 

Successful candidates must be professing Christians who are active members of a local church, enthusiastically support Union University’s Identity, Mission, and Core Values, and articulate a Christian worldview in their work and life. (Union University’s Identity, Mission, and Core Values is a link to https://www.uu.edu/about/what-we-believe.cfm)

Click here for more information and to apply - https://jobs.uu.edu/postings/1392