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Financial Aid Counselor, Tennessee State University, Nashville, TN (Posted to TASFAA May 27, 2022)

POSITION SUMMARY

his position is responsible for assisting with packaging of federal and state financial aid as well as counseling students and parents, verification of FAFSA data, and processing of data for completion of awarding. Candidate is expected to maintain current knowledge of federal regulations and their application to administration of financial aid programs.. Advertised salary $35,568 - $44,460.

REQUIRED QUALIFICATIONS Bachelor's degree in a related field and a minimum of one year of higher education student financial aid experience or other higher education student service experience.

PREFERRED QUALIFICATIONS

  • Prior experience with Banner and/or Financial Aid Management software

KNOWLEDGE, SKILLS AND ABILITIES

  • Strong customer service skills.
  • Ability to maintain effective working relationships with faculty, staff and the general public.
  • Knowledge of word processing and spreadsheet applications (Microsoft products preferred).
  • Effective time management/organizational skills
Apply online at https://pa220.peopleadmin.com/applicants/jsp/shared/frameset/Frameset.jsp?time=165365752999



Financial Aid Specialist, Motlow State Community College, McMinnville, TN (Posted to TASFAA May 23, 2022)

Position number: B99867                                                                     

Salary: $41,000 - $45,000                                                             

Motlow State is located in the beautiful rolling hills of middle Tennessee and has four campuses that serve students from eleven counties.  We offer a comprehensive benefits package that includes an excellent retirement package from the state of Tennessee, 401K plan with match, thirteen paid annual holidays in addition to annual and sick leave days, health and dental insurance, tuition discounts, and state employee discounts. Motlow positions are contingent upon funding availability and budget approval.

General Function: 

Management and oversight of financial aid daily operations at the McMinnville/Sparta Campus Locations and the surrounding area. Assists with administration, processing, verifying eligibility, awarding, monitoring, and adjusting awards each semester; reconciling the account; and maintaining the student information system/Banner as related to the federal/state/local/institutional or assigned financial aid programs and funds. Counsels new or returning undergraduate students in relation to financial aid.

Minimum Qualifications: 

Bachelor’s degree earned from a regionally accredited institution; Two (2) years of direct financial aid experience is within an institutional financial aid office and/or State Student Assistance Agency office (Note: Federal Work Study positions cannot satisfy this qualification). Additional professional financial aid experience may be substituted for the required education on a year for year basis up to two years.

Preferred Qualifications: 

Bachelor’s degree earned from a regionally accredited institution in Business, Information Technology or Education or related field earned from a regionally accredited institution; Three (3) years of full time direct financial aid experience within an institutional financial aid office and/or State Student Assistance Agency office (Note: Federal Work Study positions cannot satisfy this qualification); One (1) year of experience with the Banner financial aid system.

Major Duties and Responsibilities:

  • Management and oversight of daily financial aid activities at the McMinnville/Sparta Campus locations and surrounding areas. Serving as backup for the Assistant Director as needed. Serves as Financial Aid manager, point of contact, liaison, and authority for students and associated individuals both internal and external at the designated location(s). Reviews student eligibility, evaluates documentation, performs verification and conflicting data resolutions using independent judgements and discretion.
  • Manage assigned financial aid program(s) to include assisting with administration, processing, verifying eligibility, a
  • Awarding, monitoring, and adjusting awards each semester; reconciling accounts; maintaining institutional compliance as required by program proponent organization and applicable statutes; and maintaining the student information system/Banner as related to assigned program(s)
  • Develop, compile, prepare, process and submit all required lists, reports, and recurring reports necessary for program analysis and management by deadlines established by the proponent organization of assigned financial aid program(s), financial aid management team or MSCC executives 
  • Certifies and tests the accuracy of the annual program setup for assigned financial Aid Program(s) in Banner, including the following modules: financial aid, packaging, communications management, and satisfactory academic progress
  • Provide financial aid counseling to new/continuing undergraduate students to include federal/state/local/institutional or assigned financial aid programs and funds
  • Assist students and parents who require explanations of financial aid programs, processes, eligibility, refunds, impact of withdrawal or over awards
  • Provides leadership for assigned financial aid program(s) via committee participation, communications with external stakeholders, and contributions to the strategic planning and evaluation processes
  • Serve as institutional appeals liaison for assigned financial aid program(s)
  • Present financial aid programs at financial aid workshops, college fairs and other program events
  • Other duties as assigned

Knowledge, Skills and Abilities:

  • Knowledge of confidentiality statutes and policies as they apply to FERPA and financial aid programs
  • Maintain detailed current knowledge of federal/state/local/institutional financial aid programs, policies, procedures and funds
  • Ability to handle multiple tasks simultaneously in a fast-passed environment with minimal supervision.
  • Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community.
  • Communicate effectively, both in writing and verbally, with students, parents, high school counselors, fellow employees, college administrators, and other stakeholders
  • Strong computer skills, including but not limited to ERP (Enterprise Resource Planning) system(s) (Banner), word processing, spreadsheets, e-mail, database, and internet
  • Ability to conduct research, develop professional documents and make presentations to diverse stakeholders including groups of staff, parents and students

To ensure consideration, interested applicants must submit an application, Bachelors degree transcripts, and resume online at www.motlowjobs.com

Apply online at https://tbr.csod.com/ux/ats/careersite/7/home/requisition/7717?c=tbr



Financial Aid Support Technician, Walters State Community College, Morristown, TN (Posted to TASFAA May 23, 2022)

Reporting Senior: Director of Financial Aid

Job Grade: 115

Primary Location: Walters State Community College Morristown Campus

Job Purpose: The Financial Aid Functional Support Tech is responsible for working collaboratively with the Financial Aid Office (FAO) and the Information Technology Department (IT) to improve the quality of financial aid services provided. Work to advance the Financial Aid Banner system, integrate third­-party software, create FAO technology processes, and evaluate, design, implement, and test new solutions. This position is the functional technology lead for the FAO.  Train end users and write operational documentation. Manage, develop, and ensure the integrity of the FAO systems and processes.

Essential Job Functions:

  • Oversee the Financial Aid Office technical operation to include all software systems relating to processing financial aid, assist with financial aid website revisions and web-based applications. Responsible for duties related to ongoing upgrades to financial aid module, to include testing of data quality and training staff. Document all aspects of upgrades and document changes to business processes and procedures.
  • Perform New Year Set-up and System Roll; Develop and Construct SQL rules; Develop/Revise Financial Aid forms; Run and work daily reports; etc. Responsible for the supervision of accurate and timely loading of all student financial aid data into the computer system including manual updates until IT completes automation. Is familiar with and can serve as backup person for the electronic data exchange.
  • Coordinate efforts with IT staff and TBR system analysts to correct and resolve problems. Assist in on-going research and improvements in using Banner and other software to streamline and improve Financial Aid processes to include moving to Web Time Entry. Identify jobs/processes that could be automated and work collaboratively with IT on their automation through appropriate software and workflows.
  • Perform various computer functions-including some programming, spreadsheets, word processing, graphics to support FAO research-related projects and activities; be familiar with and help maintain data reporting processes for transfer of information from the college to external agencies (TBR, TSAC, THEC, etc.); be familiar with and assist in preparation and electronic transmission of various reports.  Monitor and maintain integrity and confidentiality of data.
  • Participates and assists in maintaining the Policy and Procedures Manual.
  • Attends professional meetings and workshops at the local and state levels.
  • Other duties as assigned.

Leadership & Supervisory:

  • No supervisory responsibility
  • Project management – plan and monitor progress of projects

Qualifying Standards:

Required

  • Associate’s or Technical College Diploma in Computer Science or technology-related field
  • 1-3 years of related experience
  • Intermediate level of communication, professional and computer skills
  • Knowledge of general software, operating systems, other technology fundamentals and standard office equipment (PC, phone, fax, email, copier, etc.) and Microsoft Office Suite.
  • Preferred
  • Bachelor’s in Computer Science or technology-related field
  • 4-7 years of related experience
  • Working knowledge of all Financial Aid processes and systems.
  • Advanced knowledge of computer software, operating systems, other technology fundamentals and standard office equipment (PC, phone, fax, email, copier, etc.), Banner software, and Microsoft Office Suite.
  • Banner experience
  • Argos and Atomic/UC4 experience

Behavioral Core Competencies:

  • Works effectively as team member to achieve goals and objectives.
  • Shares information readily with others and listens effectively, showing openness to new ideas
  • Treats team members with dignity and trust and shows respect for others’ race, nationality, gender, age, background, perspectives, experience and style.
  • Displays a high degree of personal effectiveness; pursues objectives with consistent determination. Willing and prepared to accept personal responsibility for actions, both positive and negative.
  • Treats team members with respect. Willingly responds to requests for assistance from team members.
  • Respects the College’s rich heritage and historical achievements by embracing important changes that advance the College’s mission while honoring the past.
  • Exercises discretion and forethought in the efficient utilization of organizational resources, showing respect for the organization’s generous benefactors and supporters.

Environment & Working Conditions: Office environment is temperature controlled with occasional fluctuations.  May be exposed to varying conditions when traveling to various work locations.

Physical Demands: (including requirements for travel or working nights/weekends/holidays)

  • Ability to travel by motor vehicle.
  • Standing or sitting for long periods of time.
  • Extended use of computer keyboard, mouse and monitor.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of this job.

REQ#7541

Position open for application through July 2, 2022.  

Apply online at https://tbr.csod.com/ux/ats/careersite/14/home/requisition/7541?c=tbr





Associate Director, Rhodes College, Memphis, TN (Posted to TASFAA May 13, 2022)

Rhodes College is looking for a talented, knowledgeable individual to join our Student Financial Aid Team.

Job Description

The Associate Director is primarily responsible for Title IV Programs which includes electronic data exchange (via EDExpress), Student Loan Programs, Federal Pell Grant COD processing, payment and reconciliation, Overseeing Student Employment Programs (FWS, CCE and RSAP) and, oversee compliance in all areas including verification, policy and procedure and security. The Senior Associate Director is expected to be knowledgeable of federal regulations and assist with A133 Audit review, SACS reviews and Federal Compliance.

Job Duties include but are not limited to the following: 

  • Administer of Federal Programs (Direct Loans, Pell Grants, SEOG Grants and Student Employment Programs) to ensure compliance with Federal Title IV regulations.
  • Understand federal verification procedures and work with third party to ensure federal compliance, efficient processing, and college standards are met.
  • Works with the EDExpress and EdConnect software interface with the U.S. Dept. of Education. Responsible for data transmission with the College Board. Pre-award year testing of transmissions as well as successfully importing FAFSA and CSS Profile data into SCT Banner. Resolve any rejected ISIRs, citizenship issues, and any other criteria for student eligibility as related to FAFSA data.
  • Oversee student employment programs (RSAP, FWS and CCE). Supervise and mentor the Rhodes Student Associates (RSA) to insure the employment of approximately 600 students in these programs.
  • Maintain close communication with the director concerning changes and initiatives associated with each program they are directly responsible. Collaborate with Director on program development and college initiatives.
  • Advise and counsel students and parents concerning all aspects of the financial aid program at Rhodes. Serve as director in the director's absence.
  • Certify and reconcile all Federal programs, including Pell, SEOG,
  • and Federal Direct Loans. Work with Office of Finance to maintain balance of funds.
  • Develop financial literacy training and counseling opportunities for students such as Debt management, understanding credit scores, and creating a budget in addition to the federal requirements of exit counseling. Work collaboratively with other departments in
  • college to further develop a comprehensive financial literacy program.
  • Work with director to develop and maintain an effective communication plan to families and students through the creation of on line forms, automated responses, maintaining web pages, updating Rhodes Catalogue and various print materials used by admissions, graduate studies and study abroad.
  • Work with the financial aid team and act as a resource for the Rhodes and Memphis Communities (students, parents, prospective students, high schools, community-based originations etc.) with questions regarding financial aid information.
  • Active involvement in campus initiatives and professional associations. Maintain accurate policy and procedures for the programs they administer using Constituo and supporting tools such as ASANA and BOX.
  • Serve as Lead Support for WorkDay and PowerFAIDS implementation. Responsible for maintaining systems and updates when needed.

Job Requirements:

  • Bachelor's Degree is required
  • Minimum of three years’ experience in financial aid with some experience with most Title IV or state programs.
  • Computer software knowledge, including Microsoft Word. Microsoft Access and Microsoft Excel.
  • Must have excellent written and verbal communication skills

A complete application includes a cover letter and a resume.

Rhodes offers an excellent benefits package and a great working environment. We are an equal opportunity employer with a commitment to diversity in the workforce.

https://rhodes.wd5.myworkdayjobs.com/Rhodes_Careers/job/Rhodes-Campus/Associate-Director-of-Financial-Aid_JR-273



Outreach Specialist, THEC/TSAC, Nashville, TN (Posted to TASFAA April 29, 2022)

The Tennessee Higher Education Commission and Tennessee Student Assistance Corporation (THEC/TSAC) seeks an Outreach Specialist for the Upper Cumberland region (Springfield to Crossville).  

THEC/TSAC administers various grants and scholarships, including the Tennessee Student Assistance Award (TSAA), the Tennessee Educational Lottery Scholarship (TELS) program, and the Tennessee Promise and Tennessee Reconnect scholarships. Additional information about these programs may be found at collegefortn.org. The Access and Outreach Bureau at the Tennessee Higher Education Commission (THEC) focuses on fulfilling THEC’s mission of increasing the number of Tennesseans with a postsecondary credential. The Bureau pursues this goal by extending broad statewide outreach and services available to all students across Tennessee, providing targeted support and implementation of key programs, building strategic partnerships and innovative initiatives to support students, and monitoring progress to measure and improve student success outcomes. The work of the Bureau is divided into three divisions: adult learner initiatives, college access and success, and outreach.

Job Summary and Responsibilities:

The Outreach Specialist is a member of Access and Outreach Bureau in the Outreach Division and reports to the Director of College Access. This position is responsible for scheduling and conducting presentations, administering workshops and one-on-one meetings with students to support completion of the Free Application for Federal Student Aid (FAFSA), and exhibiting at events hosted by high schools, colleges, and other entities to serve college-bound students to and through the financial aid and college-going process. Annually, the Outreach Specialist participates in 100+ events at more than 50 high schools and colleges within the Upper Cumberland region. Other responsibilities include:

  • Deliver agency publications to all high schools and colleges within region.
  • Maintain communication database, mailing list, and activity reports within region.
  • Send targeted email to educators, students, and parents regarding financial aid programs.
  • Train school counselors to use the Financial Aid System of Tennessee (FAST).

Qualifications:

  • The ideal candidate will have a bachelor’s degree and exhibit the following characteristics:
  • Willingness to work and travel most evenings during school year.
  • Comfortable with public speaking and customer and student service focused.
  • Possess great organization skills and comfort in working independently as well with others.
  • Familiarity with Upper Cumberland high schools, colleges, and the financial aid process is desired. 


Review full job description and apply at Outreach Specialist 4.26.22.pdf


Senior Compliance Officer, THEC/TSAC, Nashville, TN (Posted to TASFAA April 28, 2022)

The Senior Compliance Officer (SCO) is part of the Bureau of Student Aid and Compliance and reports directly to the Director of Grants and Scholarships. Primarily, the SCO is part of a team that conducts periodic financial aid program reviews at all eligible postsecondary institutions to ensure administration of the aid programs is carried out according to state regulatory requirements. The scope of compliance reviews includes 20 state- and lottery-funded financial aid programs awarded to students at more than 100 Tennessee postsecondary institutions. Although some of the review process is completed remotely, statewide travel is required on a regular basis.

Responsibilities may include:

  • Regularly meet with other compliance staff to develop the annual review plan and determine best practices for reviews.
  • Conduct program reviews at postsecondary institutions for all student aid programs administered by TSAC.
  • Provide technical and programmatic support for financial aid administrators as requested by the institutions.
  • Maintain awareness of professional development needs among postsecondary financial aid professionals and help design training programs to meet those needs.
  • Work with other members of THEC/TSAC in providing regular training programs for high school counselors and postsecondary financial aid administrators.
  • Assist THEC/TSAC staff with the application of state and federal program regulations.
  • Potential for responsibility to manage other compliance staff on an as-needed basis.

Qualifications:

Minimum qualifications:

  • Earned bachelor’s degree, or higher from an accredited institution of higher education.
  • Expert knowledge of all program rules and requirements as well as the operating systems used by TSAC and postsecondary institutions (FAST, Banner, etc.) to administer the programs.
  • At least five years of institutional financial aid experience at the counselor or assistant director level preferred, although comparable levels of experience may be substituted.

The ideal candidate will exhibit the following characteristics:

  • Attention to detail, ability to work well with others and independently, ability to work well under pressure while maintaining a team-player attitude, and ability and commitment to provide objective analysis and feedback during the review process.
  • Ability and willingness to work collaboratively within the Grants and Scholarships division in cross-functional purposes to improve the overall quality of understanding and administration of all financial aid programs.
  • Proven ability to communicate professionally and effectively with students, faculty, and staff, as well as constituents and stakeholders.
  • Proficiency in Microsoft Word, Excel, and PowerPoint, as well as Adobe products is preferred.

Review full job description and application details at: TSAC-Sr Compliance Officer.pdf


Financial Aid Counseling Coordinator, University of Tennessee Knoxville, Knoxville, TN (Posted to TASFAA April 25, 2022)

The Position:

This position will serve as an expert level of support to students and families who have in-depth questions or issues regarding their financial aid eligibility or financing their education. The coordinator is expected to have a high level of technical knowledge and expertise in federal and state regulations, will make independent judgments and decisions, and will serve as a backup to the Assistant Director of Counseling Services & FWS. The coordinator will review verification and appeal files completed by financial aid counselors for quality assurance purposes, and will provide direct feedback, coaching, and training. The coordinator will also have final decision and override authority for all professional judgment appeals. The coordinator will be responsible for schedule coordination of and workload prioritization to the counselors, and will directly supervise the Federal Work-Study students employed by the office.

 Required Education and Experience:
  • Bachelor's degree and at least 2 years of progressively responsible direct financial aid experience.

Preferred Education and Experience:

  • Bachelor's degree and 2+ years of progressively responsible direct financial aid experience.
  • Supervisory experience preferred.

Required Knowledge, Skills, and Abilities:

  • Excellent oral and written communications skills.
  • Ability to write clearly and concisely using effectual writing skills.
  • Sensitive to cultural diversity and ability to communicate and interact effectively with people of all ages and backgrounds.
  • Proven ability to work effectively as a team member, and ability to supervise staff.
  • Ability to analyze and interpret data, and ability to make and be responsible for independent decisions.
  • Ability to work under time constraints.

Preferred Knowledge, Skills, and Abilities:

  • Demonstrated knowledge of Ellucian Banner, OnBase, and/or TeamDynamix experience preferred.
  • Familiarity with Microsoft Office products (or similar).

For full consideration, applicants must submit a cover letter detailing relevant experience along with a resume and the name, e-mail address, and telephone number of three to five professional references.

Apply online at https://ut.taleo.net/careersection/ut_system/jobdetail.ftl?job=22000000W9&tz=GMT-04%3A00&tzname=America%2FNew_York


Financial Aid Advisor, University of Tennessee Chattanooga, Chattanooga, TN (Posted to TASFAA April 25, 2022)

The Financial Aid Advisor will ensure efficient and precise processing and awarding of Federal financial aid while remaining in compliance with state, federal and institutional regulations and policies. This position performs the federal verification process as regulated by the US Department of Education.  The Financial Aid Advisor assists in resolving cflags as necessary and reviews awards based on eligibility for grant and loan funding using various reports.  This position provides appropriate and accurate information to all prospective and continuing students and/or parents regarding educational costs, availability of financial aid resources, program eligibility, application and verification process, and strategies for meeting college costs. This position assists in the preliminary review of certain verification documents.  The Financial Aid Advisor also assists in outgoing communication with students via email and mail.

Duties and Responsibilities

Reviews all necessary documents for the verification process through Campus Logic software and sends corrections to the Department of Education when needed; communicates with students regarding additional documentation needed to complete verification and/or resolves discrepancies on the FAFSA; oversees the processing of online, paper, fax and email documents, including performing quality control tasks; makes decisions about what is acceptable and corresponds with students when the documentation is not acceptable; counsels students/parents regarding their financial aid status; provides on /off campus presentations to high school, civic clubs, etc. concerning financial aid opportunities and processes; assists the Assistant Director with managing Campus Logic and Next Gen Softwares- Scholarship Manager (used for scholarships) and Dynamic Forms (used for online forms); and assists as needed with other processing functions.

The ideal candidate will possess the following:

  • Ability to work in a highly stressful environment and possess a high energy level
  • Superior organizational and problem resolution skills
  • Self-starter and ability to prioritize tasks to meet deadlines
  • Must have excellent oral and written communication skills and be able to work in a computerized environment
  • Must have the ability to communicate effectively with students, staff, and faculty as needed in a group setting or individual basis
  • Basic computer software skills including MS Office required

Review of applications will begin on 10 days after posting and continue until the position is filled.  Applications received by this date will receive priority consideration.

Minimum Qualifications: Bachelor’s degree in Business or related field and two years of relevant experience, or an equivalent combination of education, training, and experience.

Preferred Qualifications: Previous experience in Financial Aid performing verification and/or processing student aid; and Banner experience.


Apply online at https://www.utc.edu/finance-and-administration/human-resources/work-utc/staff-job-openings




Financial Aid Support Technician, Walters State Community College, Morristown, TN (Posted to TASFAA April 11, 2022)

Reporting Senior: Director of Financial Aid

Job Grade: 115

Primary Location: Walters State Community College Morristown Campus

Job Purpose: The Financial Aid Functional Support Tech is responsible for working collaboratively with the Financial Aid Office (FAO) and the Information Technology Department (IT) to improve the quality of financial aid services provided. Work to advance the Financial Aid Banner system, integrate third­-party software, create FAO technology processes, and evaluate, design, implement, and test new solutions. This position is the functional technology lead for the FAO.  Train end users and write operational documentation. Manage, develop, and ensure the integrity of the FAO systems and processes.

Essential Job Functions:

  • Oversee the Financial Aid Office technical operation to include all software systems relating to processing financial aid, assist with financial aid website revisions and web-based applications. Responsible for duties related to ongoing upgrades to financial aid module, to include testing of data quality and training staff. Document all aspects of upgrades and document changes to business processes and procedures.
  • Perform New Year Set-up and System Roll; Develop and Construct SQL rules; Develop/Revise Financial Aid forms; Run and work daily reports; etc. Responsible for the supervision of accurate and timely loading of all student financial aid data into the computer system including manual updates until IT completes automation. Is familiar with and can serve as backup person for the electronic data exchange.
  • Coordinate efforts with IT staff and TBR system analysts to correct and resolve problems. Assist in on-going research and improvements in using Banner and other software to streamline and improve Financial Aid processes to include moving to Web Time Entry. Identify jobs/processes that could be automated and work collaboratively with IT on their automation through appropriate software and workflows.
  • Perform various computer functions-including some programming, spreadsheets, word processing, graphics to support FAO research-related projects and activities; be familiar with and help maintain data reporting processes for transfer of information from the college to external agencies (TBR, TSAC, THEC, etc.); be familiar with and assist in preparation and electronic transmission of various reports .Monitor and maintain integrity and confidentiality of data.
  • Participates and assists in maintaining the Policy and Procedures Manual.
  • Attends professional meetings and workshops at the local and state levels.
  • Other duties as assigned.

Leadership & Supervisory:

  • No supervisory responsibility
  • Project management – plan and monitor progress of projects

Qualifying Standards:

Required

  • Associate’s or Technical College Diploma in Computer Science or technology-related field
  • 1-3 years of related experience
  • Intermediate level of communication, professional and computer skills
  • Knowledge of general software, operating systems, other technology fundamentals and standard office equipment (PC, phone, fax, email, copier, etc.) and Microsoft Office Suite.

Preferred

  • Bachelor’s in Computer Science or technology-related field
  • 4-7 years of related experience
  • Working knowledge of all Financial Aid processes and systems.
  • Advanced knowledge of computer software, operating systems, other technology fundamentals and standard office equipment (PC, phone, fax, email, copier, etc.), Banner software, and Microsoft Office Suite.
  • Banner experience
  • Argos and Atomic/UC4 experience

Behavioral Core Competencies:

  • Works effectively as team member to achieve goals and objectives.
  • Shares information readily with others and listens effectively, showing openness to new ideas
  • Treats team members with dignity and trust and shows respect for others’ race, nationality, gender, age, background, perspectives, experience and style.
  • Displays a high degree of personal effectiveness; pursues objectives with consistent determination. Willing and prepared to accept personal responsibility for actions, both positive and negative.
  • Treats team members with respect. Willingly responds to requests for assistance from team members.
  • Respects the College’s rich heritage and historical achievements by embracing important changes that advance the College’s mission while honoring the past.
  • Exercises discretion and forethought in the efficient utilization of organizational resources, showing respect for the organization’s generous benefactors and supporters.

Environment & Working Conditions:

Office environment is temperature controlled with occasional fluctuations.  May be exposed to varying conditions when traveling to various work locations.

Physical Demands: (including requirements for travel or working nights/weekends/holidays)

  • Ability to travel by motor vehicle.
  • Standing or sitting for long periods of time.
  • Extended use of computer keyboard, mouse and monitor.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of this job.

Apply online at https://tbr.csod.com/ux/ats/careersite/14/home/requisition/7541?c=tbr


Financial Aid Advisor, Trevecca Nazarene University, Nashville, TN (Posted to TASFAA April 11, 2022)

University Mission Statement 

Trevecca Nazarene University is a Christian community providing education for leadership and service. 

Summary of Position 

The position will assist undergraduate and graduate students with obtaining financial aid and developing a plan to pay for their education. The position will also work with other members of the financial aid team to administer federal, state and institutional aid programs.The Financial Aid Advisor position is a full-time,12-month hourly position which reports to the Director of Financial Aid. 

Duties and Responsibilities:   

  1. Manage communication, outreach and marketing for the financial aid office 
  2. Assist TNU students with questions related to financial aid 
  3. Complete financial aid verification 
  4. Award federal, state and institutional aid 
  5. Process and reconcile federal, state and intuitional aid programs 
  6. Assist department with compliance of federal financial aid regulations 
  7. Assist with set-up and maintenance of financial aid systems 
  8. Assist with other projects and duties as requested

Position Requirements: 

  1. Must be organized, accurate and detail-oriented 
  2. Must have strong customer service and communication skills 
  3. Comfortable learning new software and technologies 
  4. Team player, willing to help out as needed in the department 
  5. Undergraduate degree required or two plus years experience in Financial Aid or Student Accounts 

Interested parties who are in agreement with the mission and values of Trevecca Nazarene University should send resume and cover letter with salary requirements to Kevin Reed atkreed@trevecca.edu  



        Counselor, Austin Peay State University, Clarksville, TN (Posted to TASFAA April 7, 2022)

        Austin Peay is seeking a Financial Aid Counselor. This position is responsible for the administration of federal programs, to include the Federal Pell Grant program, the Federal Direct Loan Program, Tennessee Lottery, and other state programs. This position is also responsible for counseling students and parents, and coordination of outreach programs such as financial aid workshops.

        Primary duties include:

        • Responsible for counseling students and parents and assisting them through the financial aid process.
        • Counsel students regarding budgeting, loan management, satisfactory academic progress, or other special circumstances.
        • Following federal and state guidelines, determine eligibility for financial aid programs.
        • Package financial aid awards according to federal and state regulations.
        • Analyze files for professional judgment decisions and special circumstance requests.
        • Maintain current knowledge of federal regulations and their application to administration of financial aid programs.
        • Review SAR C-Flags such as Unusual Enrollment History and Federal Overpayments.
        • Process Satisfactory Progress Appeals.

        Minimum Qualifications:

        • Bachelor’s degree.
        • A minimum of two years of higher education student financial aid experience.
        • A background check will be required for the selected applicant.

        You may apply online at: https://apsu.peopleadmin.com/postings/14036


        Financial Aid Data Specialist, TCAT McMinnville, McMinnville, TN (Posted to TASFAA March 18, 2022)

        Classification: Full-time Administrative – Non-Exempt – Support Staff

        Office Location: TCAT McMinnville, 241 Vo Tech Dr., McMinnville, TN 37110

        Hours: 8:00 am-4:30 pm, Monday through Friday, or as needed to fulfill duties of the position.


        Minimum Qualifications:

        • Strong commitment to student access and success
        • Bachelor’s degree with focus in accounting, finance, education or business
        • Associate’s Degree in an area above and three to five years in financial aid, finance, accounting or data analysis will be considered  Two to four years work experience in financial aid, finance, accounting, or data analysis
        • Strong abilities in multi-tasking, customer service, interpersonal skills, and organization.
        • Proficient computer skills and working knowledge of network systems; knowledge of student information management systems.

        Preferred Qualifications:

        • Knowledge of Financial Aid programs including PELL, TSAA, SEOG, TN Lottery Scholarship, TN Promise, and TN Reconnect
        • Experience with Ellucian Banner and MS Office 

        General Duties:

        The Financial Aid/Data Specialist reports to the Student Services Coordinator and acts as the financial aid contact for federal and state financial aid programs as well as internal and external scholarships. This position will be key in on-going data disaggregation and interpretation to be used in decision making by the executive team. Additionally, this position will serve as an integral part of student services by working with students in a variety of ways to ensure their success.

        Key Responsibilities – Essential Job Functions

        • Review student financial aid file to determine financial need, and ensure any outstanding requirements are met so that aid can be awarded.
        • Ensure aid is awarded according to Federal, State, and Institutional regulations and policies.
        • Perform verification and conflicting data resolution.
        • Monitor and evaluate student progress to determine continued eligibility.
        • Process paperwork for students using Veteran’s Administration benefits.
        • Assist prospective students and current students with completing their FAFSA
        • Assist with recruitment activities such as college/career fairs, community events, new student orientation, etc.
        • Organize, assist and participate in preparation for graduation activities and other college events
        • Assist with student activities and organizations such as NTHS, SKILLS USA, SGA, Alumni events, etc.
        • Compile data analytics weekly or as requested
        • Analyze data trends and disseminate to executive team
        • Assist with reports as needed such as IPEDS, COE, FISAP, etc.
        • Serves on college committees as needed
        • Fulfills annual accreditation duties in the assigned areas
        • Maintains confidentiality of information exposed to in the course of business regarding students, supervisors, or other employees
        • Other duties as assigned
        • Performs all other duties as assigned by the Supervisor or President.

        Background checks will be completed on all new hires. Applicants will be asked to sign a background release authorizing TCAT McMinnville to complete a background check which will include the following: Sex Offender Registry, County Criminal &Federal Criminal. Physical Demands and Working Conditions (ADA REQUIREMENTS) Walking, climbing, bending and stooping. Work performed in office, testing center and classroom environments. Position requires the use of a computer.

        Sedentary Work – Walking or standing to a significant degree; sitting for brief periods of time; be able to bend and stoop; use body members (arms, hands, fingers).

        SALARY:

        Commensurate with experience, education, and training according to Tennessee Colleges of Applied Technology salary guidelines.

        Apply online at https://tcatmcminnville.edu/about/jobs/financial-aid-data-specialist-2022-03

        Financial Aid Officer, South College, Knoxville, TN (Posted to TASFAA  March 18, 2022)

        Description

        The South College Knoxville Campus invites applications for the position of Financial Aid Officer at the Knoxville Campus. The Financial Aid Officer position is a full-time staff member who assists in the student financial aid processes and services at the Knoxville Campus. We are searching for a team-oriented individual with excellent communication and organization skills.

        General Responsibilities

        • Meet and counsel with students and parents regarding the process of applying for and receiving federal aid. Assist students and parents with the completion of forms and documents required to secure financial aid.
        • Collect all documentation required from students and/or parents. Provide notification of any missing documentation to appropriate student and/or parents.
        • Complete verification of the information provided by the students and/or parents when required.
        • Make the appropriate awards and provide notification to the students and/or parents.
        • Accurately set up awards in the administrative software.
        • Prepare and maintain financial aid files for each student receiving financial assistance.
        • Certify eligibility for grants, scholarships, and loans from the federal, state, and private sources.
        • Perform other duties as assigned by the Director of Financial Aid.

        Salary and Benefits

        Starting salary of $50k

        Comprehensive Benefits Package including 100% Tuition Assistance


        Requirements

        Minimum Requirements

        • Appropriate educational experience, Bachelor’s Degree preferred
        • Experience in Financial Aid or Accounting/Management preferred
        • Experience with financial aid software and systems preferred
        • General knowledge of accounting practices, data processing and computer applications.

        Apply online using this link!



        Financial Aid Assistant, Tennessee State University, Nashville, TN (Posted to TASFAA March 7, 2022)

          POSITION SUMMARY

          Assists in the area of student financial aid including: Assisting students and parents with questions or issues at the front desk and on the phone, processing routine correspondence and verification paperwork; work reports to assist in ensuring compliance with financial aid rules and regulations, other general administrative support for directors in the office; perform other clerical and customer service related duties as assigned. Advertised salary $25,000 - $30,000.

          REQUIRED QUALIFICATIONS

          • High school diploma or educational equivalent
          • Previous work experience in office setting

          PREFERRED QUALIFICATIONS

          • Prior experience with Banner and/or Financial Aid Management software
          • Previous experience working in Higher Education

          KNOWLEDGE, SKILLS AND ABILITIES

          • Strong customer service skills.
          • Ability to maintain effective working relationships with faculty, staff and the general public.
          • Knowledge of word processing and spreadsheet applications (Microsoft products preferred).
          • Effective time management/organizational skills.

          Apply online at https:  https://pa220.peopleadmin.com/applicants/jsp/shared/frameset/Frameset.jsp?time=1646443621331


          Financial Aid Technical Clerk, Tennessee State University, Nashville, TN (Posted to TASFAA March 7, 2022)

            POSITION SUMMARY

            Main responsibilities include maintaining the financial aid document database, compiling and cataloging received documents daily. This staff member evaluates and audits documents and information to provide efficiency to paperless workflow. Primary contact for the BDMS-Banner scanning/indexing system and provides technical assistance to other financial aid staff for paperless workflow and trains staff to use imaging software. Trains and supervises federal work study students who assist with the scanning and indexing process. Additional responsibilities include printing and mailing of routine written correspondence to new students through established electronic process. Responds to internal inquiries and researches issues related to student data application information and documents received. Performs other job-related duties as assigned. Staff member must adhere to the federal Title IV rules and regulations and their application in relation to the packaging of Title IV for a more effective evaluation and to ensure compliance with data retention standards in conjunction with federal regulations. Advertised salary $28,807 - $34,568

            REQUIRED QUALIFICATIONS

            • High school diploma or educational equivalent
            • Previous work experience in office setting

            PREFERRED QUALIFICATIONS

            • Associates degree or higher
            • Prior experience with Banner and/or Financial Aid Management software
            • Previous experience working in Higher Education

            KNOWLEDGE, SKILLS AND ABILITIES

            • Ability to maintain effective working relationships with faculty, staff and the general public.
            • Knowledge of word processing and spreadsheet applications (Microsoft products preferred).
            • Effective time management/organizational skills.
            • Strong customer service skills.

            Apply online at https:  https://pa220.peopleadmin.com/applicants/jsp/shared/frameset/Frameset.jsp?time=1646443621331

            Financial Aid Counselor, Carson-Newman University, Jefferson City,  TN (Posted to TASFAA March 4, 2022)

            Department: Financial Aid Office

            Reports To: Executive Director of Financial Aid

            FSLA Status: Exempt

            Time Requirements:  Full-Time

            Summary Description: The Financial Aid Counselor is responsible for processing various financial aid related tasks, meeting with students, parents, and constituents of the University; replying to requests for information; maintaining electronic and paper communications for students; assisting with reconciliation of accounts; complying with all regulations affecting student financial aid and serving as an Enrollment Management Representative at enrollment events as needed.

            Functional Description:

            • Live the Faith mission of Carson-Newman University daily
            • Meet with students and families regarding financial aid opportunities
            • Reply to requests for information via phone, email, and in-person
            • Process financial aid award offers and answer questions regarding aid
            • Send electronic notifications of aid offers
            • Assist with reconciliation of accounts
            • Keep up to date with federal and state training
            • Comply with all regulations affecting student financial aid
            • Serve as a representative at enrollment events as needed
            • Occasional night and weekend work required

            Supervisory Responsibilities:  None

            Education:  Bachelor’s degree in counseling, business, political science, or related field, or years of experience in financial aid will be considered in lieu of a degree.

            Experience:  At least two years’ experience in financial aid preferred

            Required Skills:

            • Must be self-motivated
            • Must be results oriented
            • Must be a team player
            • Must demonstrate excellent interpersonal skills to include empathy and gratitude
            • Must be comfortable meeting with people in groups and private settings
            • Must have knowledge of general accounting principles and procedures
            • Must be organized
            • Must be detail oriented
            • Must be able to balance multiple task deadlines
            • Must be able to accept change
            • Must demonstrate grammatically correct and concise written and oral communication skills
            • Must be able to learn and apply policies and procedures
            • Must possess excellent computer skills, to include Microsoft Office Word, Excel, and Outlook
            • Must possess the ability to learn additional software systems used in financial aid administration
            • Experience with Ellucian Colleague and SoftDocs is a plus

            Employee Expectations:  The University expects all employees to conduct themselves in a manner that is appropriate for a Christian institution and to be worthy examples in moral conduct and behavior for the students at the University and fellow employees.

            Only complete application packets will be considered. A complete application packet will include a letter of interest, current resume, three professional references, and a statement of Christian faith.  If you have any questions, please contact staffrecruiting@cn.edu.

            To Apply: https://www.cn.edu/about/administration-1/human-resources/staff-employment-application


            Federal Work Study Specialist, University of Tennessee, Knoxville, Knoxville, TN (Posted to TASFAA March 4, 2022)

            The Position

            Assist Federal Work Study (FWS) students in completing the hiring process with Human Resources and Payroll. Assist FWS supervisors with posting available positions into the JobX system, and ensure bi-weekly payroll is completed for all FWS students. Assist the FWS Coordinator in monitoring the awarding and spending of the University's FWS allocation, including community service spending. Complete contracts for off-campus community service work sites. Counsel students on the availability and feasibility of work and financial aid.

             Required Education and Experience:

            • Associate degree required.

            Preferred Education and Experience:

            • Bachelor’s degree and financial aid or student employment experience preferred.
            • Experience with JobX/TimesheetX, Ellucian Banner, and/or TeamDynamix preferred.

            Required Knowledge, Skills, and Abilities:

            • Strong communication skills, both written and verbal, and ability to communicate with people of diverse backgrounds.
            • Ability to work in a fast-paced environment with sensitivity to accuracy and confidentiality of information, and ability to adhere to strict deadlines.
            • Ability to work effectively as a member of a team, and to make and be responsible for independent decisions.

            Preferred Knowledge, Skills, and Abilities:

            • Knowledge of work study, financial aid, and/or student employment preferred.

            Applicants should submit a cover letter detailing relevant experience along with a resume and the name, e-mail address, and telephone number of three to five professional references.

            Apply online at https://ut.taleo.net/careersection/ut_system/jobdetail.ftl?job=22000000J0&tz=GMT-05%3A00&tzname=America%2FNew_York


            Associate Director of Financial Aid/Assistant Director of Student Financial Services, Belmont University, Nashville, TN (Posted to TASFAA February 28, 2022)

            The Associate Director will support and execute the management, administration, and strategic direction for all student financial aid programs and possess a working knowledge of the overall operation in the office of Student Financial Services The individual in this position will assist the Director with the administration of the Student Financial Services office, represent the office in administrative and public venues, and has a key role in decision-making and policy development.

            The full job description and how to apply can be found at the following link:

            https://belmont.csod.com/ats/careersite/JobDetails.aspx?site=10&id=2290


            Student Services Specialist II, University of Tennessee Knoxville, Knoxville, TN (Posted to TASFAA February 18, 2022)

            The Position

            Direct coordination of verification document review for the Office of Financial Aid & Scholarships. Responsible for coordinating input, auditing and verification of financial statements submitted through the application process for all aid programs. Monitors the readiness of appeal documents for the committee review (including Satisfactory Academic Progress, Special Circumstance, and Dependency Appeals). Advises students and/or parents of outstanding requirements and if additional information is necessary to complete and expedite the evaluation and awarding process. Provides training and support regarding the verification program to One Stop and other campus partners.

            Required Education and Experience:

            Associates Degree or equivalent combination of training and experience.

            Preferred Education and Experience:

            2-4 years progressively responsible financial aid or tax experience and Ellucian Banner experience preferred.

            Required Knowledge, Skills, and Abilities:

            Excellent oral and communication skills. Ability to write clear, concise letters using effectual writing skills. Sensitive to cultural diversity and ability to communicate and interact with people of all ages and diverse backgrounds. Proven ability to work effectively as a team member. Ability to analyze and interpret data and make independent decisions. Ability to work independently and under time constraints. Knowledge of MS Office products or similar.

            Preferred Knowledge, Skills, and Abilities:

            Knowledge of federal and state financial aid regulations and governmental agency guidelines including but not limited to the IRS, Department of Veterans Affairs, Department of Homeland Security, Social Security Administration and INS to analyze applications and data sent to the university from prospective and current students.

            Applicants should submit a cover letter detailing relevant experience along with a resume and the name, e-mail address, and telephone number of three to five professional references.

            Apply online at https://ut.taleo.net/careersection/ut_system/jobdetail.ftl?job=21000002BX&tz=GMT-05%3A00&tzname=America%2FNew_York



            Senior Manager, College Finance, Bright Horizons, Newton MA, Remote Position (Posted to TASFAA February 1, 2022)

            The Senior Manager, College Finance will guide our various clients through an understanding of saving for college, the college finance process, helping families understand college costs, qualification for merit scholarships, financing options, and available resources. The senior manager will also provide coaching to clients specific to student loan repayment and personal finance/financial wellness.  All coaching is provided in an unbiased and ethical manner.

            What you will be doing:

            • Counsel clients in individual phone and in-person meetings spanning a wide spectrum of college financing topics including: early saving strategies; financial literacy for students and young professionals; applying for all forms of federal, state, private, and institutional aid; maximizing scholarship opportunities; coordinating assets and resources to pay for college, including maximizing education tax break and understanding the impact of college inter-departmental politics.
            • Coach clients in individual and in-person meetings focused on managing education loan debt including: student loan repayment strategies and options; considering the impact of student loan debt on overall personal finance and financial wellness and (if applicable) coordinating employer sponsored student loan payments in overall repayment strategies.
            • Present live and virtual workshops on topics representing a full spectrum of college funding items from saving strategies for newborns through student loan management and personal financial wellness within a variety of corporate client settings.
            • Respond to help desk inquiries from corporate clients with professional prose
            • Collaborate with admission team members and other departments on special projects and initiatives
            • Perform industry related research to support curricula
            • Through delivery of high level services, assist in building market presence and word of mouth reputation in new and growing markets.
            • Assist with projects as assigned based on team needs and individual skills and interests.
            • Represent the Education Team, College Coach, and Bright Horizons with the utmost professionalism.

            What we hope you will bring to the role:

            • A Bachelor’s degree with at least five years of experience as a financial aid professional responsible for facilitating decisions related to Federal Student Aid (FSA) and institutional aid programs.
            • Experience at multiple colleges. Experience should include need analysis, packaging and appeals, loan counseling, review, and extensive contact with students and parents.
            • Intimate understanding of FSA regulations, merit aid awarding, aid processes at private colleges, and student and parent borrowing options.
            • Thorough knowledge of and experience in counseling students in student loan repayment options.
            • An interest in college saving strategies and financial literacy and personal financial wellness topics.
            • Fluency with basic software, web-based platforms, and Microsoft Office products.
            • Strong research, editing, and writing skills.
            • Willingness to travel to deliver on site programs outside of their home area.
            • Willingness to work evening hours-a minimum of 2 nights a week of evening hours is required.

            This role has the following employment benefits:

            • Health Care
            • Retirement
            • Sick Leave
            • Vacation
            • Paid Holidays
            • Disability Insurance
            • Life Insurance
            • Tuition Reimbursement

            The compensation range for this role is $70,000 - $80,000.

            HAVING TECHNICAL ISSUES WITH YOUR APPLICATION?

            Contact us at bhrecruit@brighthorizons.com or 855-877-6866

            Bright Horizons is dedicated to creating a workforce that promotes and supports diversity and inclusion. We provide equal employment opportunities to all individuals without discrimination. Bright Horizons complies with the laws and regulations set forth in the following EEO is the Law Poster: EEO – English and EEO – Spanish along with information on the Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA).

            Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the recruitment helpdesk at 855-877-6866 or bhrecruit@brighthorizons.com. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

            Using the link - APPLY NOW  


            Financial Aid Counselor, University of Tennessee Health Science Center, Memphis, TN (Posted to TASFAA January 14, 2022)

            The Financial Aid Counselor assists prospective and current students to obtain the necessary resources to finance their education. This includes, contacting and providing information to students and parents as to the various options for financial aid. This position packages student awards and processes student loan requests in an efficient, accurate and timely manner, adhering to federal and state requirements and providing timely follow-up to resolve issues. Provides consistent college specific financial aid presentations.

            For more information and to apply for the position please go to https://ut.taleo.net/careersection/ut_health_science_center/jobdetail.ftl?job=21000001LW&tz=GMT-05%3A00&tzname=America%2FChicago


            For more information,  https://tbr.csod.com/ux/ats/careersite/11/home/requisition/6321?c=tbr

            Eligible TASFAA members should send the exact wording for the open position and if there is a document to add, please make sure it is in .PDF format. 

            To post a job opening please email the announcement to administrator@tasfaatn.com.  Postings about the job opening should be informational only and should not include promotional information about the institution or company.  Job listings will remain posted for approximately 90 days unless we are told to remove the posting earlier.

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