Administrative Associate 3, Tennessee Tech University, Cookeville TN (Posted to TASFAA September 15, 2021)

The overall purpose of this job is to verify and post all discounts and waivers according to state and institutional regulations, interpret and post graduate assistantship PAF Funds, perform administrative duties, work closely with multiple departments on campus as well as meet, greet and direct students applying for federal, state and institutional aid.

For more information: https://jobs.tntech.edu/postings/13323

Application deadline is September 17th, 2021.

Financial Aid Counselor, University of Tennessee Health Science Center, Memphis, TN (Posted to TASFAA September 15, 2021)

The Financial Aid Counselor assists prospective and current students to obtain the necessary resources to finance their education. This includes, contacting and providing information to students and parents as to the various options for financial aid. This position packages student awards and processes student loan requests in an efficient, accurate and timely manner, adhering to federal and state requirements and providing timely follow-up to resolve issues. Provides consistent college specific financial aid presentations.

For more information and to apply for the position please go to https://ut.taleo.net/careersection/ut_health_science_center/jobdetail.ftl?job=21000001LW&tz=GMT-05%3A00&tzname=America%2FChicago

Director of Financial Aid, Tusculum University, Greeneville, TN (Posted to TASFAA September 9, 2021)

DESCRIPTION:

The Director of Financial Aid provides leadership, direction, and coordination of the Office of Financial Aid. This role is responsible for developing a comprehensive vision and strategy for financial aid operations. The Director will provide leadership for on and off site locations, creating an environment of consistency, accuracy and excellent customer service.

Compliance with internal policies, state and federal guidelines and laws mandatory. The position requires strong coordination and communication with the Vice President for Enrollment Management, Director of Finance, Director of Financial Services, Registrar, and Information Systems.

For more information please visit : https://www3.tusculum.edu/hr/employment-opportunities/

Director of Financial Aid, Southern College of Optometry, Memphis, Tennessee (Posted to TASFAA September 9, 2021)

The Director of Financial Aid, reporting to the Vice President for Student Services, oversees and administers aid programs for the student population, including Title IV funds, federal work study, military scholarships, veterans’ benefits and vocational rehabilitation. The incumbent ensures compliance with federal regulations, completes required reports and makes policy changes to ensure compliance.  In addition, the processing of applications, awarding of aid, delivery of funds and counseling of students and families are provided by this position.  The Director also manages college’s debt management initiative.

Southern College of Optometry’s low turnover rate and exceptional benefits make us one of Memphis’ most desirable employers.  For more information or to apply, please click the link:  SCO Career Center

Student Financial Services Counselor (Federal Work Study/Loans), Belmont University, Nashville, TN (Posted to TASFAA on September 3, 2021)

The Student Financial Services Counselor position is responsible for assisting the directors in the management of the flow communication from/to the institution along with communication with students regarding financial aid requirements to complete a financial aid package. The position will work closely with the Director of SFS, Associate and Assistant Director of Financial Aid, participate in the day-to-day administration of all financial aid programs and communications. 

The federal work study counselor will provide quality service in the area of Student Financial Services for Belmont's internal and external customers. The work study counselor is responsible for managing the university’s work study program, Belmont student employment processes, and assisting with student loan processes. They are the primary point of contact for student employees, hiring managers, and non-profit organizations that hire work study students.

Student Financial Services Counselors are committed to providing superior customer service while being cross-trained to counsel in all areas of financial aid such as filing the FAFSA, applying for student loans, completing the verification process, and payment options/student accounts.  SFS Counselors strive to exceed the expectations of our Belmont students and families while working to create a positive student experience toward assisting all students in obtaining a Belmont education.

For more information or to apply, please click the link:

https://belmont.csod.com/ats/careersite/JobDetails.aspx?site=10&id=2085

Director of Financial Aid, Williamson College, Franklin, TN (Posted to TASFAA on September 3, 2021)

Williamson College invites applications for the position of Director of Financial Aid in Franklin, TN.

ESSENTIAL FUNCTIONS:

QUALIFICATIONS:

Interested parties should send resume and cover letter to: susan@williamsoncc.edu

Assistant Director of Student Eligibility and Employment, University of Tennessee, Chattanooga, Chattanooga, TN (Posted to TASFAA on September 3, 2021)

The Assistant Director – Student Eligibility and Employment is responsible for the daily administration of the NCAA Athletic Scholarship programs including the awarding/processing of recipients. The position is responsible for overseeing the packaging process which awards state and federal aid, overseeing the campus based programs (Federal Work Study and SEOG), and monitoring Satisfactory Academic Progress. The Assistant Director will process awards for students in Borrower Based Academic Year (BBAY) programs and concurrent enrollment students.  The position will provide oversight of the study abroad awarding. The position will also provide oversight and supervision for three financial aid coordinators.

Duties and Responsibilities

Responsible for the day-to-day oversight of NCAA Bylaw 15 (Financial Aid); apply relevant state, federal, and NCAA rules and regulations to develop and implement policies and procedures to ensure compliance with the awarding and adjusting of federal, state, athletic and other financial aid to student athletes—including the review of individual student-athletes cost of attendance, equivalencies and team limits; direct and coordinate financial aid compliance activities with the Associate Athletics Director for Business Affairs and the Director of Athletic Compliance; monitor all outside financial aid awarded to student-athletes from outside agencies; input all financial aid components into the Compliance Assistant Database as requested by the Director of Athletic Compliance; review and certify all team squad lists for accuracy; serve as the main point of contact for all student athletes and for any NCAA compliance issues including NCAA Financial Aid appeals and appeal questions; serve as the main point of contact for Satisfactory Academic Progress and Unusual Enrollment; verify the SAP and Unusual Enrollment statuses for all students; coordinate Unusual Enrollment Appeals, SAP Appeals, committee review of appeals and the request for final review appeal process; review SAP reports daily and adjust student accounts accordingly; oversee all appeal processes that go through the Financial Aid Office – SAP, Unusual Enrollment & NCAA/Athletic aid appeals; responsible for the packaging/awarding of state and federal funds to eligible students; awarding and reviewing loans as part of the packaging process; oversee Campus Based federal aid, to include Federal Work Study, FSEOG, Academic Service, and Job Location and Development; administer the Undergraduate Research Training Opportunity Program (URaCE) Scholars program in conjunction with the office of Undergraduate Research and Creative Endeavor to include recruiting students, managing funding, and providing ongoing training for students and supervisors; assist in the development of policies, operations, and strategic planning for the Office of Financial Aid & Scholarships; conduct presentations and workshops within and outside the University; and represent the University at outreach events.

The ideal candidate will possess the following:

Review of applications will begin on August 23, 2021 and continue until the position is filled.  Applications received by this date will receive priority consideration.

Minimum Qualifications: Bachelor’s degree; three years of experience in a Student Financial Aid Office; 1 year experience with Banner, MyMocsDegree, CANVAS, JobX/TimesheetX, and Argos; and 1 year experience coordinating and assessing student activities or programs.

Preferred Qualifications: Master’s degree; preference given to individuals with Satisfactory Academic Progress experience, campus based aid experience, and knowledge of loans; 1 year experience working in recruitment or placement; and experience developing and facilitating training for students, faculty, and staff.

https://www.utc.edu/finance-and-administration/human-resources/work-utc/staff-job-openings

Student Financial Services Counselor, Belmont University, Nashville, TN (Posted to TASFAA August 30, 2021)

The SFS Counselor position is responsible for assisting the directors in the management of the flow communication from/to the institution along with communication with students regarding financial aid requirements to complete a financial aid package. The position will work closely with the Director of SFS, Associate and Assistant Director of Financial Aid, participate in the day-to-day administration of all financial aid programs and communications.

Student Financial Services Counselors are committed to providing superior customer service while being cross-trained to counsel in all areas of financial aid such as filing the FAFSA, applying for student loans, completing the verification process, and payment options/student accounts.  SFS Counselors strive to exceed the expectations of our Belmont students and families while working to create a positive student experience toward assisting all students in obtaining a Belmont education.  The position is also responsible for the following duties: 

Belmont University seeks to attract and retain highly qualified faculty and staff that share the University's values and will contribute to its mission and vision to be a leader among teaching universities bringing together the best of liberal arts and professional education in a Christ-centered community of learning and service. 

Required Qualifications

Required Education

Bachelor's degree from an accredited college or university required.

Required Experience

One to Three years of experience in high traffic customer service. Financial aid and/or student accounts experience preferred.

Working Conditions and Physical Requirements:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. While performing the duties of this job, the employee is required to speak and hear sufficiently to communicate effectively by phone or in person at normal volumes. The employee’s vision must be adequate to read correspondence, computer screen, forms, etc. The position requires good manual dexterity. This is a largely sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bending or standing as necessary.

Apply online:  https://belmont.csod.com/ats/careersite/JobDetails.aspx?site=10&id=2083

Assistant Director of Financial Aid, Northeast State Community College, Blountville, TN (Posted to TASFAA August 30, 2021)

Reporting to the Director of Financial Aid, the Assistant Director of Financial Aid is responsible for overseeing compliance and regulation issues, including identifying risks and developing policies. They are responsible for management and oversight of the Banner financial aid module and Banner imaging system (BDMS), including new year set up and implementing updates and patches. They supervise the Process Specialist, perform regular reconciliations, and assist with other Financial Aid processes as needed.

Requirements of the Position

Minimum Qualifications

• One of the following combinations of education and experience:
• • Bachelor’s Degree with 4 or more years of financial aid experience
  • Associate’s Degree and 6 years of financial aid experience
  • 8 years of financial aid experience
  • Equivalent higher education experience outside of financial aid may be considered, including but not limited to work in a Bursar’s office, enrollment management, information technology or institutional reporting.
• Experience with a modern student information system.
• History of working independently to complete projects that require research and attention to detail.
• History of interpreting complex regulations and developing implementation plans to ensure compliance.
• Technology Skills: MS Office skills, Word, Excel, Outlook; digital records management systems; general operating systems and data information systems.

Preferred Qualifications

• Experience with Banner.
• Knowledge of federal systems preferred (CPS, COD, NSLDS).

Knowledge, Skills, & Abilities

• Ability to meet deadlines and work within a highly computerized environment.
• Working knowledge of regulations governing federal, state and institutional policies regarding the administration of financial aid.
• Positive and collaborative attitude.
• Excellent interpersonal and communication skills (application will be reviewed for accuracy).

 Specific Role and Responsibilities

• Provide management assistance and support to the Director, may serve as acting Director in absence of the Director. Provide assistance with management-level projects and directives. Provide leadership for the strategic planning process for Financial Aid.
• Work closely with Director on regulatory and compliance issues. Identify areas of compliance risk and research possible solutions.  
• Collaborate with the Director in reviewing federal regulations and crafting institutional policy based on new or updated guidance from the Department of Education. Develop policies related to state aid, to be reviewed and approved by the Director of Financial Aid.
• Supervise Process Specialist, overseeing quality and timely completion of verification and the FAFSA data load and suspense management processes.
• Responsible for management and oversight of the Banner financial aid module and Banner imaging system (BDMS). Oversee new aid year setup and ongoing setup related to policy changes or processing needs.
• Serve as office lead for implementation and testing of financial aid related Banner updates and patches. Maintain relationship with the Tennessee Board of Regents (TBR) team that assists with Banner support and attend related meetings.
• Work with Computer Services staff to troubleshoot problems, automate processes, and improve Banner functionality.
• Responsible for running batch processes as needed, including student packaging.
• Responsible for collaborating with Computer Services/RAP to create and manage various electronic reports.
• Exchange and monitor Federal Pell grant files with COD.
• Perform monthly reconciliation of the Federal Pell Grant and SEOG programs.
• Assist Federal Funds Associate with monthly reconciliation of the Federal Work-Study Program.
• Certify the final aid year reconciliation of the Pell, SEOG and FWS programs. Assist Director with the FISAP.
• Manage the Transfer Monitoring processes required by the Department of Education.
• Assist Director with processing Professional Judgement and Dependency override requests.
• Assist staff in resolving student issues and concerns.
• Review and update the Policy and Procedures manual as needed.
• Serve as office lead for maintenance of the operations calendar.
• Serve on internal and external committees as needed.
• Occasional trips to off-campus sites may be required (Kingsport, Johnson City, Elizabethton).
• Complete other assignments as directed by supervisor.
• See our General Employee Responsibilities here

Compensation: $47,802 -  $54,293 annual salary dependent on education and experience.
Contract Type: Fiscal, Full-Time Regular
Location of Position: Northeast State,
2425 Highway 75
Blountville, Tennessee, 37617
United States

Open Until Filled: No
Application Deadline: September 26, 2021, 6:00 PM Eastern Time

Required Documents: To be considered for a position with Northeast State, the following documents are required: cover letter, resume/vitae, and unofficial transcripts. You will also be required to provide the contact information for a minimum of three (3) professional references.

Special Instructions to Applicants: To be considered for a position at Northeast State, you must create an online application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. 

 Requisition Number: req6315 - Apply online at https://tbr.csod.com/ux/ats/careersite/9/home/requisition/6315?c=tbr

Financial Aid Trainer, EdFinancial Services, Knoxville, TN (Posted to TASFAA August 25, 2021) 

Come GROW with us!!!   We partner with colleges and universities across the country to help current and prospective students regarding financial aid, admissions, billing and registration.  We are growing and looking for experienced financial aid counselors or trainers to assist with the training of our call center agents.   We offer competitive pay rates, opportunities for advancement, an energetic work environment, and many perks for employees primarily revolving around food, fun, and festivities!  

Roles & Responsibilities

Trainers will develop training materials and present classroom and individual trainings to agents on topics related to financial aid and other higher education offices.  Trainers will also listen to and evaluate calls to identify trends in training opportunities and assess agent proficiency and readiness.

Requirements Experience & Skills

We seek team members that possess the following qualities:

• Extensive knowledge of the financial aid process and/or corporate training experience
• Effective communication skills, both verbal and written
• Ability to learn quickly
• Multi-tasking skills including time management
• Superior customer service skills
• Applicant must not currently be in default on student loans
• Ability to pass a Federal Clearance background check
• Experience with MS Office
• Bachelor’s degree or Veterans preferred
• Excited to succeed and grow their career with Edfinancial!

We Offer

• Starting pay at $20.00/hour (includes benefits and may increase based on experience)
• 12 Paid Holidays, 2 weeks Vacation, and 7 days Sick Leave
• Management opportunities available
• Tuition reimbursement
• Leadership Development Program and career advancement pathway
• Energetic and Supportive work environment
• Sense of community through clubs, volunteer and fitness initiatives
• Cutting Edge safety measures
• Seasonal Events

If you want to start a rewarding and exciting career, apply now!

Policy and Training Coordinator, University of Tennessee, Knoxville, Knoxville, TN (Posted to TASFAA August 24, 2021)

The Policy and Training Coordinator develops workflows and procedures necessary to facilitate financial aid verification and appeals. Creates and maintains training curriculum and procedure manual for these processes. Remains current on federal regulations through professional development training, webinars, Dear Colleague Letters, Electronic Announcements, and the Federal Register. Provides training and support regarding the verification, appeals and processes to Financial Aid Staff, One Stop and other campus partners. Performs Quality Control review on verified files to ensure at least 90% accuracy on files verified by university staff. Direct oversight of verification document review for the Office of Financial Aid & Scholarships. Responsible for coordinating input, auditing and verification of financial statements submitted through the application process for all aid programs. Monitors the readiness of appeal documents for committee review (including Satisfactory Academic Progress, Special Circumstance, and Dependency Appeals). Audits the Federal Return of Title IV process for all aid recipients who withdraw from the university or cease attendance. Ensures that the calculated awards are properly returned to the state and/or the U.S. Department of Education. The Policy and Training Coordinator is expected to have a high level of technical knowledge and expertise in federal and state regulations, and will make independent judgments and decisions. Serves as the point person for all internal and external auditing of financial aid processes and procedures.

Key Areas of Responsibility

Required Education and Experience:

High school diploma or GED

2-3 years of progressively responsible financial aid or tax experience. 

Preferred Education and Experience:

Bachelor’s degree

Working knowledge of federal and state financial aid rules and regulations.

Experience with Ellucian Banner or similar student information system.

Required Knowledge, Skills, and Abilities:

Excellent oral and communication skills. Ability to write clear, concise letters using effective writing skills. Sensitive to cultural diversity and ability to communicate and interact with people of all ages and diverse backgrounds. Proven ability to work effectively as a team member. Ability to analyze and interpret data and make independent decisions. Ability to work independently and under time constraints. Knowledge of Microsoft Office products (Word, Excel, etc.).

Preferred Knowledge, Skills, and Abilities:

Knowledge of federal and state financial aid regulations and governmental agency guidelines including but not limited to the IRS, Department of Veterans Affairs, Department of Homeland Security, Social Security Administration and INS to analyze applications and data sent to the university from prospective and current students.

Apply online at https://ut.taleo.net/careersection/ut_system/

System Support Specialist III, University of Memphis, Memphis, TN (Posted to TASFAA July 19, 2021)

The University of Memphis is seeking a System Support Specialist III. We invite candidates that meet the requirements to apply for the position.  This position handles the day to day system and data reporting for the Office of Financial Aid and Scholarships, and reports directly to the Executive Director of Financial Aid and Scholarships. We are searching for a team-oriented person with excellent communications skills, an understanding of financial aid, and the ability to step into the role ready to go.

Job Duties:

Minimum Position Qualifications - Bachelor’s degree in MIS, Computer Science or related area and three years of computer experience. An equivalent combination of education, training and experience may be substituted for the degree requirement 

The department is especially interested in candidates with experience in high volume computer operations. Banner experience is highly desirable.

Apply online at https://workforum.memphis.edu/postings/28040

Technical Clerk - Admissions and Records, Roane State Community College, Harriman, TN (Posted to TASFAA July 15, 2021)

Description of Duties

Scanning & processing of admissions & records documents;

Analysis of college transcripts for the evaluation & posting of transfer credit;

Assists with registration processes and edits for associated reporting to TBR and other entities;

Assists students, faculty,, and other staff members in resolving Admission & Records questions or issues [includes phone and email],

 

Qualifications

High school diploma/GED required.      Associates Degree preferred;

Ability to work within a team environment, and to effectively communicate with students, faculty and staff;

Ability to analyze information and apply procedures to efficiently process documents;

Good working knowledge of Banner and strong data entry skills;

Admissions & records processing office experience of post-secondary level.

 

To be considered for a position at Roane State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Please be sure to include the complete Begin and End Dates under your Employment History. Please note: attaching a resume does not substitute for completion of the application form.  Scan and attach required documents (diploma, High School Equivalency (HSE) Diploma, transcripts, certifications), and resume to the online application in Word or PDF format (less than 2 MB in size).  Once the online application is complete a confirmation number will be given to the applicant verifying receipt of the application.  

Candidates who are called for an interview must notify Human Resources in writing of any reasonable accommodation needed prior to the date of the interview.

Offer of employment contingent upon successful background check.

We offer a comprehensive benefits package which includes an excellent retirement package from the state of Tennessee, 401K plan with match, thirteen paid annual holidays in addition to annual and sick leave days, health and dental insurance, tuition discounts and state employee discounts.

Roane State Community College is a TBR and AA/EEO employer and does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities sponsored by Roane State.

 

Link to Posting: https://tbr.csod.com/ux/ats/careersite/11/home/requisition/6022?c=tbr

Assistant Director of Financial Aid, Cleveland State Community College, Cleveland, TN (Posted to TASFAA July 15, 2021)

The Assistant Director of Financial Aid coordinates college activities related to the Federal Direct Loan Program, assists the Director of Financial Aid in supervising the operations and management of the Financial Aid Office, and performs related work as required. The Financial Aid Office provides services to students, prospective students, and other community members to assist them in understanding and accessing various federal, state, and institutional student aid programs. The Assistant Director participates in the efficient and effective management of aid programs in accordance with federal, state, and institution policies, and is expected to work in cooperation with other Student Services units, other areas of the college, high school personnel, and staff from community agencies and groups.

SALARY RANGE: $46,810 - $56,170

FLSA Status: Exempt

Essential Job Functions:

* Provides direct supervision, training, and evaluation for four financial aid specialists. 

*Participate in the ongoing development and maintenance of the departmental policies and procedures manual and regularly update training materials. 

*Coordinate with IT on creating, posting and updating electronic forms.

*Routinely evaluate the efficiency and compliance of the verification and financial aid program specific processes.

*Calculate and perform Federal Retire to Title IV processes, which includes returning funds to the Department of Education and notifying students. 

* Assist the Director of Financial Aid in preparing and analyzing data for various federal and state reports. 

*Participate in state, regional, and national professional development opportunities as appropriate to ensure effective application of policies and procedures      related to state and federal financial aid regulations. 

* Serve as Acting Director in the absence of the Director of Financial Aid. 

* Responsible for monitoring Satisfactory Academic Progress and counseling students who do not meet minimum SAP requirements.

*Coordinate with Bursars Office and Account Payable to return federal funds from uncashed checks.

*Perform other duties as assigned. 

Requirements of the Position:

* Bachelor's degree from a regionally accredited college or university in a related area.

* Three years of experience in financial aid or related field.

* Demonstrated proficiency in use of Microsoft Office, including Word and Excel.

Preferred Requirements: 

*Master’s degree.

*Experience in federal student loan programs.

* Experience with Banner, Dynamic Forms, Common Origination Disbursement (COD), Central Processing System (CPS), and the National Student Loan Data System (NSLDS).  

Knowledge/Skills/Abilities:

* Computer skills (Microsoft Office).

* Ability to coordinate with other offices/departments and agencies.

*Ability to meet deadlines, pay close attention to detail and work independently.

* Ability to communicate with and work well with diverse groups of people.

* Knowledge of comprehensive community college concept.

* Must be able to think critically, analyze data and interpret federal and state guidelines and policies.

* Awareness of effective customer service practices, and ability to implement them within an educational setting.

*Knowledge of the Family Federal Rights and Privacy Act (FERPA) with regard to student privacy and protection regulations.

*Strong oral and written communication skills. 

APPLICATIONS ACCEPTED THROUGH AUGUST 13, 2021.

If you are interested in applying for this position, please click the link to apply:  https://tbr.csod.com/ux/ats/careersite/3/home/requisition/6054?c=tbr

Associate Director, Director of Financial Aid, Peabody College, Vanderbilt University, Nashville, TN (Posted to TASFAA July 6, 2021)

Home Department: Office of Student Financial Aid and Scholarships, University Enrollment Affairs

Position Summary:

The Associate Director of Student Financial Aid and Director of Student Financial Aid at Peabody College is responsible for providing leadership for student financial aid for graduate and professional students enrolled in Peabody College at Vanderbilt University.  As a senior member of both the Office of Student Financial Aid and Scholarships (OSFA), as well as Peabody College, this individual will report directly to the Director of Student Financial Aid and Scholarships and their main office will be located at Peabody College. This position will lead a dynamic and collaborative partnership between Peabody College and OSFA, and serve as an important member of the University Enrollment Affairs team.

About the Work Unit:

OSFA is responsible for providing financial assistance to students whose economic circumstances are such that they could not otherwise afford to attend. In addition, we provide limited merit-based assistance to select undergraduate students who demonstrate exceptional accomplishment and intellectual promise.

Vanderbilt welcomes students who can benefit from and contribute to the community, regardless of their financial situation. The University is committed to reviewing applicants for admission without regard to their financial need, then assistance is awarded to any student who establishes eligibility for such need-based assistance on the basis of family financial criteria.

Full Job description can be found here!

Apply online at https://ecsr.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/requisitions/preview/10000844/

Assistant Director of Financial Aid, Trevecca Nazarene University, Nashville, TN (Posted to TASFAA July 6, 2021)

Trevecca Nazarene University is an accredited private institution that exists to meet the educational needs of the Church of the Nazarene. Its academic programs are based on Christian values that promote scholarship, critical thinking, and meaningful worship for students in preparation for lives of leadership and service. The University is located on a beautiful and historic campus only minutes from downtown Nashville, Tennessee. 

General Summary

Reporting to the Director of Financial Aid, the Assistant Director of Financial Aid will assist with managing the day-to-day operations of the Financial Aid team. This position will also provide advising to students and parents regarding the financial aid process.

Duties and Responsibilities

Position Requirements:

Interested parties who agree with the mission and values of Trevecca Nazarene University should send resume and cover letter with salary requirements to: kreed@trevecca.edu

Title IV Regulations Manager, Vanderbilt University Medical Center, Nashville, TN (Posted to TASFAA July 2, 2021)

In this role, you will serve as the Title IV Regulations Manager for the Center for Programs in Allied Health (CPiAH) at Vanderbilt University Medical Center. In this position you will be responsible for helping CPiAH meet and maintain its compliance objectives relative to necessary and proper administration of all federal, state and local student financial assistance including scholarships, veterans’ education benefits and military tuition assistance. The Title IV Regulations Manager will also provide strategic oversight and expert-level guidance related to compliance with federal student financial aid regulations, all within a dynamic and changing environment.

Additional Responsibilities:

 Basic Qualifications:

• Bachelor's degree required; Master’s preferred.
• 4+ year’s of increasingly responsibility and experience with Title IV or equivalent in a higher education setting.
• Demonstrated knowledge of all areas of financial aid, including applications, awarding and aid packaging, entrance counseling and federal verification, master promissory notes, exit counseling and repayment.
• Excellent judgment, problem solving, diplomacy and discretion with the ability to manage confidential information.
• Strong analytical skills and the ability to analyze complex information, evaluate results, and facilitate resolution of difficult challenges.
• Skilled in writing concise, logical analytical reports and training on complex issues.
• Experience developing and delivering presentations before a group.

Apply online at www.vanderbilt.taleo.net

Scholarships Coordinator, Nashville State Community College, Nashville, TN (Posted to TASFAA June 8, 2021)

POSITION SUMMARY
Administers the internal and external scholarship programs at Nashville State Community College.

ESSENTIAL JOB FUNCTIONS/TYPICAL JOB DUTIES AND RESPONSIBILITIES

• Maintains a thorough understanding of the guidelines applicable to all institutional and State scholarship programs. Awards scholarships utilizing a methodology consistent with the NASFAA code of conduct
• Establishes accounts for third-party scholarships in conjunction with the Business Office. Works with the sponsors of third-party scholarships to insure funds are being disbursed in accordance with the parameters established by the sponsor.
• Responsible for the administration and record control of Tennessee Scholarship programs at NSCC, including maintaining adequate record control for audit purposes
• Reconciles all internal and external scholarship accounts.
• Serves as primary liaison for internal/external groups involved with existing and new scholarships.
• Maintains a current working knowledge of federal Title IV, state, and institutional policies associated with scholarships and their relationship to other federal/state funds.
• Supervises Federal Work-Study students when utilized to assist with scholarships.
• May be required to work additional hours as necessary during extended registration periods, including but not limited to working a 9:00am – 5:30PM shift once a week
• Assists other office personnel as needed.
• Other duties as assigned.

REQUIRED QUALIFICATIONS
Bachelor’s degree from accredited institution
2 years of related experience
Intermediate computer skills

PREFERRED QUALIFICATIONS
2 year of Financial Aid Experience
Experience administering Lottery scholarship programs
Prior experience using BANNER

KNOWLEDGE, SKILLS AND ABILITIES
Ability to interpret and apply scholarship guidelines
Ability to analyze data and other relevant information
Ability to compile statistical reports and determine trends
Effective oral and written communication skills
Excellent customer service skills
Ability to work independently with minimal supervision

RATE OF PAY: $17.64 - $21.17 per hour depending on experience

For more information and to apply online go to https://tbr.csod.com/ux/ats/careersite/8/home/requisition/5855?c=tbr 

Student Services Specialist II, University of Tennessee, Knoxville, Knoxville, TN (Posted to TASFAA June 1, 2021) - 3 Positions

The Office of Financial Aid & Scholarships at the University of Tennessee, Knoxville, (UTK) invites applications and nominations for a Student Services Specialist II. We are seeking candidates who can contribute in meaningful ways to the diversity and intercultural goals of the University. 

UT is the state’s flagship research institution, a campus of choice for outstanding undergraduates, and a premier graduate institution. Enrolling more than 30,000 students, the campus is located in the foothills of the Great Smoky Mountains in beautiful East Tennessee. As a land-grant university, UT fulfills its access mission through a commitment to excellence in learning, scholarship, and engagement. The Enrollment Management (EM) division comprises more than 150 full-time staff who serve our students through the following departments and functions: Undergraduate Admissions, International Recruitment, Transfer Center, One Stop Student Services, Financial Aid & Scholarships, University Registrar, Enrollment Management Communications, Enrollment Management Research & Analytics and Enrollment Management Operations.

Functions and Responsibilities:

Direct coordination of verification document review for the Office of Financial Aid & Scholoarships. Responsible for coordinating input, auditing and verification of financial statements submitted through the application process for all aid programs. Monitors the readiness of appeal documents for the committee review (including Satisfactory Academic Progress, Special Circumstance, and Dependency Appeals). Advises students and/or parents of outstanding requirements and if additional information is necessary to complete and expedite the evaluation and awarding process. Provides training and support regarding the verification program to One Stop and other campus partners.

Required Education and Experience:

Associates Degree or equivalent combination of training and experience.

Preferred Education and Experience:
2-4 years progressively responsible financial aid or tax experience and Ellucian Banner experience preferred.

Required Knowledge, Skills, and Abilities:

Excellent oral and communication skills. Ability to write clear, concise letters using effectual writing skills. Sensitive to cultural diversity and ability to communicate and interact with people of all ages and diverse backgrounds. Proven ability to work effectively as a team member. Ability to analyze and interpret data and make independent decisions. Ability to work independently and under time constraints. Knowledge of MS Office products or similar.

Preferred Knowledge, Skills, and Abilities:

Knowledge of federal and state financial aid regulations and governmental agency guidelines including but not limited to the IRS, Department of Veterans Affairs, Department of Homeland Security, Social Security Administration and INS to analyze applications and data sent to the university from prospective and current students.

Applicants should submit a cover letter detailing relevant experience along with a resume and the name, e-mail address, and telephone number of three to five professional references.

Apply online at Job Description - Student Services Specialist II- Financial Aid & Scholarships (21000000YT) (taleo.net)

Director of One Stop, University of Tennessee, Knoxville, Knoxville, TN (Posted to TASFAA May 26, 2021)

The University of Tennessee, Knoxville, (UT) invites applications and nominations for Director of One Stop Student Services. UT is seeking candidates who have the ability to contribute in meaningful ways to the diversity and intercultural goals of the University. UT is the state’s flagship research institution, a campus of choice for outstanding undergraduates, and a premier graduate institution. Enrolling more than 28,000 students, the campus is located in the foothills of the Great Smoky Mountains in beautiful East Tennessee. As a land-grant university, UT fulfills its access mission through a commitment to excellence in learning, scholarship, and engagement. The Enrollment Management (EM) division comprises more than 150 full-time staff who serve our students through the following departments and functions: Undergraduate Admissions, International Recruitment, Transfer Center, One Stop Student Services, Financial Aid & Scholarships, University Registrar, Enrollment Management Communications, Enrollment Management Research & Analytics and Enrollment Management Operations. Accountabilities Leadership and Strategic Planning Responsible for building strategic working relationships with University leaders and key stakeholders Develops and implements short and long-term strategies that meet the goals of the department and division in alignment with the University's priorities and mission Oversees the implementation of the strategies and measures effectiveness on an ongoing basis Serve as key partner in contribution to the creation, execution and outcomes of the University’s undergraduate strategic enrollment plan Works collaboratively and cooperatively with other university departments and administrators to forge and build partnerships and relationships across campus to ensure efforts are aligned and consistent with the goals and mission of the university  Maintain the highest standards of customer service, accuracy, integrity, security and compliance while serving students, faculty, alumni and other University stakeholders in efficient, effective and engaging ways Model and establish the standards for excellence in customer service for the department Supervision, Budget Oversight and Operations Provides visionary leadership and oversight of the daily operations in One Stop Student Services Monitors team's core functional efforts, proactively addressing work flow, work distribution and/or staff performance Responsible for all strategic and operational aspects of the office toward its mission to (1) support and advance efforts to improve student success in higher education and (2) support the institutional goals for recruitment, retention, and graduation Coaches, mentors and assists with individual team members' goal development and supports professional development for the department as a group as well as individual team members  Ensures that staff provide seamless, integrated cross-functional service in the areas of admission, registration, student records, financial aid and scholarships, billing and payments, and financial literacy and wellness to all University constituents, including students (prospective, current, former, and alumni), parents/families, staff, faculty, and other campus community members Fosters an environment of collaboration supporting seamless integration within One Stop Student Services functions to ensure efficiency and effectiveness in all operations  In collaboration with the EM Budget Director and the Assistant Vice Provost for EM Operations, manages budget, ensures fiscal compliance, approves and commits funds for salaries, acquires materials, resources, supplies, services, etc. Prepares annual budget request and justification for One Stop Student Services  Required Qualifications Bachelor’s degree A minimum five (5) years of progressively responsible work experience in higher education is required including at least three (3) years of experience in one of the following areas: enrollment management, admissions, registrar, bursar, or financial aid and scholarships. (or 5 years of progressive experience in a related industry) A minimum of 5 years supervisory experience Demonstrated experience in relationship building, personnel management, and the use of data driven decision making for planning and strategy development Demonstrated experience in leading or managing change within an organization Understanding of current issues and trends in enrollment management Demonstrated experience with student service and enrollment management best practices In-depth understanding of complex organizations, policies, process and systems supporting student-centered and/or customer-centered operations Demonstrated experience in leading through change and leading organizational assessment Preferred Qualifications Master’s degree Understanding of student development theory and national trends in higher education Understanding of university policies and procedures, enrollment trends, and data analysis Experience in higher education in an area related to enrollment services such as admissions, registrar, bursar, financial aid and scholarships Previous experience, knowledge of guidelines pertaining to higher education and enrollment policies is highly desired Experience in leading systems implementation and integration efforts Knowledge, Skills & Abilities Demonstrated ability in leadership of teams and programs with a strong service orientation working collaboratively with students, faculty, staff, administrators and College and University leaders. Demonstrated skills in change management and organizational assessment. Exceptional communication skills including written, presentations, and public speaking skills. Knowledge of enrollment management operations, services, and the student life cycle. Demonstrated ability to develop, coach, mentor and grow leaders within the organization. Highly developed oral and written communication skills and ability to build collaborative relationships with key stakeholders. Ability to provide vision and leadership for management of complex operations and systems Ability to lead ongoing process analysis and improvements related to technology and customer service. Ability to lead documentation of process, procedures and workflow. Evidence of experience with documentation of process, procedures and workflow. Exceptional customer service skills and knowledge of basic service etiquette. Ability to meet expectations in a fast-paced, dynamic, customer-oriented environment and remain highly motivated, focused, and results-oriented. Must be adaptable, strategic, analytical, creative problem solver, and organized self-starter who is able to think unconventionally. Applicants should submit a cover letter detailing relevant experience along with a resume and three (3) professional references by applying online at Login (taleo.net).

Financial Aid Counselor (Tennessee Reconnect), Motlow State Community College, McMinnville, TN (Posted to TASFAA May 19, 2021)

The Financial Aid Counselor reports to one of the Assistant Directors of Financial Aid and oversees the TN Reconnect scholarship program maintaining strict confidentiality of student records and strict attention to detail and assists with the administration, processing, awarding, and adjusting of federal/state/local/institutional financial aid programs and funds. Additionally, the Counselor will provide financial aid counseling to new/continuing undergraduate students.

Oversight includes assisting with administration, processing, verifying eligibility, awarding, monitoring, and adjusting awards each semester; reconciling the account; and maintaining the student information system/Banner as related to the scholarship program.

Minimum Qualifications: 

Either a Bachelor’s Degree in Business, Computers, Education or related field or 8 years of experience in a financial aid office and/or State Student Assistance Agency or its affiliates can be substituted for the degree requirement; and, One year of federal/state financial aid experience within a financial aid and/or State Student Assistance Agency office is required.

A complete job description can be found here.

Apply online at https://tbr.csod.com/ux/ats/careersite/7/home?c=tbr 

Financial Aid Counselor (Lottery and Tennessee Promise), Motlow State Community College, Tullahoma,  TN (Posted to TASFAA May 19, 2021)

The Financial Aid Counselor reports to one of the Assistant Directors of Financial Aid and oversees scholarship budgets for the state lottery and the Tennessee Promise programs and assists with outside and institutional scholarship oversight as well as verification of student files for state and federal student aid eligibility while maintaining strict confidentiality of student records and strict attention to detail. Assists with the administration, processing, awarding, and adjusting of federal/state/local/institutional financial aid programs and funds. Additionally, the Counselor will provide financial aid counseling to new/continuing undergraduate students. Oversight includes assisting with administration, processing, verifying eligibility, awarding, monitoring, and adjusting awards each semester; reconciling the account; and maintaining the student information system/Banner as related to the state lottery and the Tennessee Promise programs

Minimum Qualifications: 

Either a Bachelor’s Degree in Business, Computers, Education or related field or 8 years of experience in a financial aid office and/or State Student Assistance Agency or its affiliates can be substituted for the degree requirement; and, One year of federal/state financial aid experience within a financial aid and/or State Student Assistance Agency office is required.

A complete job description can be found here.

Apply online at https://tbr.csod.com/ux/ats/careersite/7/home?c=tbr  

Customer Service Representative, EdFinancial Services, Knoxville, TN (Posted to TASFAA May 3, 2021)

We are GROWING!  Come GROW with us!!! We partner with colleges, universities, and the Department of Education to help students regarding financial aid, admissions, billing, registration and their student loan lifecycle.  We are looking for passionate and positive individuals who strive to provide exceptional customer-driven products and services while always doing the right thing.   We offer competitive pay rates, comprehensive training, opportunities for advancement, an energetic work environment, employee centric leadership team, and many perks for employees primarily revolving around food, fun, and festivities!     

Roles & Responsibilities

The daily responsibilities include answering inbound calls from and making outbound calls to students, parents, and customers while efficiently operating multiple computer programs and offering first class customer service.  

Required Experience & Skills

We Offer

If you want to start a rewarding and exciting career apply now!

EdFinancial strives to provide exceptional customer-driven products and services while always doing the right thing.  

Academic Support Associate 3, Tennessee Technological University, Cookeville TN (Posted to TASFAA April 16, 2021)

Under general supervision, process applications for federal and non-federal financial aid and assist with the award process for the Federal Work Study (FWS) program. Monitor FWS funding levels on a monthly basis and report expected funding needs to supervisors. Reconciliation of FWS Payroll and maintains FWS platform for job postings, hire approvals, approval of timesheets and compliance with regards to working during scheduled class time. Communicate effectively with campus community to request and promote available work study positions. Responsible for implementing, training, and maintaining compliance to supervisors with regards to our policies and FWS guidelines. Supervise office work study/ UAS student employees. Back up for Discounts/Waivers in times of high volume.

For more information: https://jobs.tntech.edu

Application Deadline is April 26, 2021.

Financial Aid Analyst, Roane State Community College, Harriman, TN (Posted to TASFAA April 13, 2021)

Position Summary:  The Financial Aid Analyst is a member of the processing team with the duties and responsibilities listed below.  In addition to these responsibilities, this individual will assist with FAFSA filing sessions, both in-personal and virtual sessions and other events as requested.

Typical Duties and Responsibilities:

Required Qualifications:

For more info:  https://tbr.csod.com/ux/ats/careersite/11/home/requisition/5458?c=tbr

Financial Aid Counselor, East Tennessee State University, Johnson City, TN (Posted to TASFAA March 29, 2021)

The Financial Aid Counselor has broad knowledge in all aspects of financial aid operations and can demonstrate a solid understanding of policies and procedures related to the operations of the office. The Financial Aid Counselor provides customer service and disseminates information to students, parents, faculty, and staff in addition to supporting the processing staff by detailing to students and parents financial aid requirements requested by processing staff. The Counselor also represents the Office of Financial Aid at recruitment events, in addition to high school visits, workshops, and financial aid nights. Work requires close adherence to financial aid policies and procedures and applicable Federal and State regulations.

For more info: https://jobs.etsu.edu/postings/17351

Academic/Student Support Associate, TCAT Jacksboro, Jacksboro, TN (posted to TASFAA March 19, 2021)   

The Tennessee College of Applied Technology Jacksboro is accepting applications for the full-time position of Student Support Associate. The Student Support Associate will work in conjunction with the Financial Aid Service Center of the Tennessee Board of Regents to administer, process and disburse all federal and state financial aid programs, veterans’ education benefits and third-party student aid programs as well as assist in the overall functions of the campus Student Services Office in delivering quality student support services.

MINIMUM REQUIREMENTS

• Associate Degree in a related field from an accredited institution. A comparable combination of education and related employment experience may be considered.
• Minimum of five (5) years of full-time experience in accounting or financial processes within the last seven (7) years; financial aid experience preferred.
• Prior experience with a Student Information Management system preferred.
• Ability to deal tactfully with the public and co-workers.
• Ability to communicate well on a functional level in both written and verbal form.
• Ability to maintain confidentiality.

SKILLS:

• Strong time management skills with the ability to prioritize projects, attend to multiple projects simultaneously and consistently meet deadlines in a complex, fast-paced environment.
• Working knowledge of and/or ability to read and accurately interpret state, federal and institutional policies, and guidelines.
• Strong math skills required.
• Ability to work independently and as part of team.
• Strong computer skills utilizing a wide variety of software applications including, but not limited to databases, spreadsheets, word processing, e-mail, etc.
• Willingness to remain current in regulations and polices relating to financial aid programs.
• Working knowledge of Ellucian Banner and federal/state financial aid programs a plus.

GENERAL DUTIES:

Duties include, but are not limited to:

• Verification and documentation of student eligibility for aid program.
• Calculation and entry of student awards in online student information management system.
• Counseling current and prospective students regarding all aspects of financial aid programs and third-party student aid programs.
• Serving as School Certifying Official for veterans’ benefit programs.
• Coordination of work study employment and annual work study budget preparation.
• Reviewing and verifying student eligibility each term for all aid programs.
• Assisting with recruitment activities such as FAFSA Frenzy, new student orientations, etc.
• Assisting with student enrollment and reporting related duties, including: registration, maintenance of records, processing required local/state/federal reports and data entry related to student/alumni/employer surveys
• Greet visitors/prospective students, answer phone calls to Student Services/Financial Aid Office, and coordinate information with faculty and administration.
• Other duties as assigned.

This non-exempt position reports to the Student Services Coordinator. 

SALARY:  Commensurate with experience and according to salary guidelines established by the Tennessee Board of Regents.

APPLICATION SUBMISSION AND REVIEW:  Complete application and submit resume at https://tbr.csod.com/ux/ats/careersite/25/home/requisition/5431?c=tbr

Screening of applicants will begin immediately and continue until position is filled.

Associate Director of Financial Aid and Scholarships, East Tennessee State University, Johnson City, TN (posted to TASFAA March 18, 2021)   

This is an advanced professional position, which works in support of all processes and programs for the Office of Student Financial Aid and Scholarships (OSF A&S). The Associate Director will support and execute the management, administration, and strategic direction for all student financial aid programs and possess a working knowledge of the overall operation of the Student Financial Aid and Scholarship Office. The individual in this position will assist the Director with the administration of the Student Financial Aid and Scholarship Office, represent the office in administrative and public venues, and has a key role in decision-making and policy development.

The Associate Director’s position is a professional role that interprets and is guided by the University’s mission and policies and enhances the academic and intellectual life of the University. The Associate Director is expected to perform at the highest level of professional service and to assure that staff W1der their supervision provides consistent and accurate financial aid work and advice to students, parents, and all stakeholders. This position requires close adherence to and compliance with all Federal, State, and University financial aid laws, regulations, guidelines, and operating procedures.

• Think critically and creatively, have a high standard of integrity, and be motivated to incorporate best practices into the organizational culture.
• Exhibit a thorough knowledge of policies, procedures, and outside regulations pertaining to the position.
• Possess a working knowledge of operational and fiscal analysis techniques.
• Take initiative and independently plan, organize, coordinate and perform work in various situations where numerous and diverse demands are involved.
• Anticipate, investigate, and analyze problems and address them proactively.
• Communicate effectively, both orally and in writing.
• Establish and maintain effective working relationships with faculty, staff, students and the public. * Work in a fast-paced, demanding environment.
• Work independently and follow through on assignments.
• Exhibit solid organizational skills and be detail oriented.
• Work with a variety of constituencies and be willing to contribute to a team effort.
• Exercise discretion and good judgment at all times and in all contexts and maintain confidentiality.
• Work effectively with all constituencies of the University.
• Collect, organize, analyze and present information in a meaningful manner.
• Collaborate and be effective working with diverse populations.

Apply online at https://jobs.etsu.edu/postings/17255

Assistant Director of Processing, East Tennessee State University, Johnson City, TN (posted to TASFAA March 18, 2021)                

This is an advanced professional position, which works in support of all processes and programs for the Office of Financial Aid and Scholarships. The Assistant Director of Processing will support and execute the management, administration, and strategic direction for all student financial aid programs and possess a working knowledge of the overall operation of the unit. The individual in this position will assist the Director and Assistant Director (technology) with the planning, developing, and administering of all process related functions and supervise the processing staff.

The Assistant Director of Processing position is a professional role that interprets and is guided by the University’s mission and policies and enhances the academic and intellectual life of the University. The Assistant Director of Processing is expected to perform at the highest level of professional service and to assure that staff under their supervision provides consistent and accurate financial aid work and advice to students, parents, and all stakeholders. This position requires close adherence to and compliance with all Federal, State, and University financial aid laws, regulations, guidelines, and operating procedures.

• Ability to think critically and creatively, have a high standard of integrity, and be motivated to incorporate best practices into the organizational culture.
• Knowledge of policies, procedures, and outside regulations pertaining to the position.
• Knowledge of operational and fiscal analysis techniques.
• Ability to take initiative and independently plan, organize, coordinate and perform work in various situations where numerous and diverse demands are involved.
• Ability to anticipate, investigate, and analyze problems and address them proactively.
• Ability to communicate effectively, both orally and in writing.
• Ability to establish and maintain effective working relationships with faculty, staff, students and the public.
• Ability to work in a fast-paced, demanding environment.
• Ability to work independently and follow through on assignments.
• Solid organizational skills and detail oriented.
• Ability to work with a variety of constituencies and be willing to contribute to a team effort.
• Ability to exercise discretion and good judgment at all times and in all contexts and maintain confidentiality.
• Ability to work effectively with all constituencies of the University.
• Ability to collect, organize, analyze and present information in a meaningful manner.
• Ability to collaborate and be effective working with diverse populations.

Apply online at https://jobs.etsu.edu/postings/17261

Financial Aid Assistant 3, East Tennessee State University, Johnson City, TN (posted to TASFAA March 18, 2021) 

This position reports to the Assistant Director of Processing and is responsible for loan funds in excess of $110 million dollars yearly and is critical to the University’s ability to award aid to students. The individual in this position must be able to interpret federal, state, and university policies, regulations, procedures, and regulations, provide accurate answers to challenging questions, and communicate the process to students/parents/colleagues. This position requires strong customer service, communication, and analytical skills.

• Ability to think critically and creatively, have a high standard of integrity, and be motivated to incorporate best practices into the organizational culture.
• Ability to exhibit a thorough knowledge of policies, procedures, and outside regulations pertaining to the position.
• Ability to possess a working knowledge of operational and fiscal analysis techniques.
• Ability to take initiative and independently plan, organize, coordinate and perform work in various situations where numerous and diverse demands are involved.
• Ability to anticipate, investigate, and analyze problems and address them proactively.
• Ability to learn and utilize external agency software, i.e., COD and NSLDS systems.
• Ability to communicate effectively, both orally and in writing.
• Ability to establish and maintain effective working relationships with faculty, staff, students and the public.
• Ability to work in a fast-paced, demanding environment.
• Ability to work independently and follow through on assignments.
• Ability to exhibit solid organizational skills and be detail oriented.
• Ability to work with a variety of constituencies and be willing to contribute to a team effort.
• Ability to exercise discretion and good judgement at all times and in all contexts and maintain confidentiality.
• Ability to work effectively with all constituencies of the University.
• Ability to collect, organize, analyze, and present information in a meaningful manner.
• Ability to collaborate and be effective working with diverse populations.
• Knowledge of Federal Educational Rights and Privacy Act (FERPA) rules and regulations.

Apply online at https://jobs.etsu.edu/postings/17254

Financial Aid Assistant 3, East Tennessee State University, Johnson City, TN (posted to TASFAA March 18, 2021)  

This position reports to the Assistant Director of Processing and is responsible for managing multiple funding sources and is critical to the University’s ability to award aid to students. The employee in this position must perform duties associated with the review, processing and administering of financial aid, specifically external, institutional, and foundation scholarship funds. The successful candidate must be able to interpret federal, state, and university policies, procedures, and regulations. The Financial Aid Assistant 3 must provide accurate answers to challenging questions, and communicate the process to students/parents/colleagues.

• Knowledge of policies, procedures, and outside regulations pertaining to the position.
• Knowledge of operational and fiscal analysis techniques.
• Knowledge of Federal Educational Rights and Privacy Act (FERPA) rules and regulations.
• Exhibit solid organizational skills and be detail oriented.
• Exercise discretion and good judgment at all times and in all contexts and maintain confidentiality.
• Ability to think critically and creatively, have a high standard of integrity, and be motivated to incorporate best practices into the organizational culture.
• Ability to take initiative and independently plan, organize, coordinate and perform work in various situations where numerous and diverse demands are involved.
• Ability to anticipate, investigate, and analyze problems and address them proactively.
• Ability to understand and apply simple math.
• Ability to communicate effectively, both orally and in writing.
• Ability to establish and maintain effective working relationships with faculty, staff, students and the public.
• Ability to work in a fast-paced, demanding environment.
• Ability to work independently and follow through on assignments.
• Ability to work with a variety of constituencies and be willing to contribute to a team effort.
• Ability to work effectively with all constituencies of the University.
• Ability to collect, organize, analyze, and present information in a meaningful manner.
• Ability to collaborate and be effective working with diverse populations

Apply online at https://jobs.etsu.edu/postings/17278

Executive Aide, East Tennessee State University, Johnson City, TN (posted to TASFAA March 18, 2021)  

Responsible to Director of Financial Aid for a variety of complex secretarial, administrative, and clerical tasks including coordinating the flow of work and people through the Director’s office, preparing reports and correspondence, maintaining Director’s calendar, making travel arrangements, monitoring the travel budget, purchasing supplies for office, compiling information for reports.

• Excellent communication skills.
• Ability to achieve positive outcomes in interactions with others.
• Knowledge of office technology equipment to include Microsoft Word, Excel, graphics, email.
• Ability to maintain awareness of current office operations and plan accordingly.
• Must be able to handle sensitive information and maintain confidentiality at all times.

Apply online at https://jobs.etsu.edu/postings/17279

Director for Student Financial Planning, Union University, Jackson, TN, (Posted to TASFAA March 16, 2021)

Union University is a private, coeducational liberal arts-based university offering bachelor’s, master’s, and doctoral degrees. The campus is located in Jackson, Tenn. (80 miles northeast of Memphis) with additional campuses in Germantown and Hendersonville, Tenn. Union University currently enrolls more than 3,200 undergraduate and graduate students from more than 44 states and 25 countries. Union University stands as a national leader among colleges and universities in promoting a Christian worldview and a Christ-centered approach to education. Union is consistently ranked among the nation’s premier Christian universities and has been recognized as a top-tier institution each year since 1997 by U.S. News & World Report, which also recognized Union at a national level for undergraduate teaching excellence. Union was also recently recognized by the Chronicle of Higher Education as a “Great College to Work For,” one of only 30 four-year institutions to receive this honor roll designation.

Position Description:

• Coordinate all official reporting for programs administered through the Office of Student Financial Planning
• Administer all state and federal student aid programs
• Maintain the accuracy and integrity of all student financial aid records
• Remain knowledgeable and current regarding all financial aid assistance programs, and ensure that the Office of Student Financial Planning adheres to all state, federal and institutional guidelines for disbursing financial assistance programs
• Serve as a financial aid counselor for students and their families
• Identify new assistance programs that may come available which benefit our students and are consistent with the Mission of Union University
• Assist the recruitment efforts of the University
• Serve on the Enrollment Services Leadership Team and assist in evaluating and continuously improving a plan that meets enrollment goals while maintaining good stewardship of the financial resources dedicated to student assistance
• Supervise all staff in the Office of Student Financial Planning and maintain an environment that is Christ-centered, student-oriented, and excellence-driven
• Serve as Chair for the Student Financial Aid committee

Qualifications:
Graduation from an accredited college or university with a bachelor’s degree in Accounting, Finance, or related field is required. Preference will be given to applicants with an MBA and at least five years of previous financial aid experience. Preference also will be given to applicants with previous experience with the Colleague system.

Successful candidates must be professing Christians who are active members of a local church, enthusiastically support Union University’s Identity, Mission, and Core Values, and articulate a Christian worldview in their work 

A detailed job description and application process can be found here 

Financial Aid Advisor, Trevecca Nazarene University, Nashville, TN, (Posted to TASFAA February 24, 2021)

University Mission Statement - Trevecca Nazarene University is a Christian community providing education for leadership and service.

Summary of Position -The position will assist undergraduate and graduate students with obtaining financial aid and developing a plan to pay for their education. The position will also work with other members of the financial aid team to administer federal, state and institutional aid programs.

Duties and Responsibilities:

1. Assist TNU students with questions related to financial aid

2. Complete financial aid verification

3. Award federal, state and institutional aid

4. Process and reconcile federal, state and intuitional aid programs

5. Assist department with compliance of federal financial aid regulations

6. Assist with set-up and maintenance of financial aid systems

7. Assist with other projects and duties as requested

Position Requirements:

1. Must be organized, accurate and detail-oriented

2. Must have strong customer service skills

3. Able to communicate and work well with campus staff and students

4. Able to handle a large volume of work

5. Mature, able to maintain confidentiality

6. Team player, willing to help out as needed in the department

7. Undergraduate degree required or two plus years’ experience in Financial Aid or Student Accounts

Interested parties who are in agreement with the mission and values of Trevecca Nazarene University should send resume and cover letter with salary requirements to: kreed@trevecca.edu

Financial Aid Support Associate, Tennessee College of Applied Technology, Nashville, TN - (Posted to TASFAA on February 16, 2021)

The Tennessee College of Applied Technology Nashville is accepting applications for the full-time position of Financial Aid Support Associate. The Financial Aid Support Associate will work in conjunction with the Financial Aid Service Center of the Tennessee Board of Regents to administer, process and disburse all federal and state financial aid programs, veterans’ education benefits and third-party student aid programs.

GENERAL DUTIES: Duties of the Financial Aid Support Associate include, but are not limited to:

• ·         Verification and documentation of student eligibility for aid program.
• ·         Calculation and entry of student awards in online student information management system.
• ·         Counseling current and prospective students regarding all aspects of financial aid programs and third-party student aid programs.
• ·         Serving as School Certifying Official for veterans’ benefit programs.
• ·         Coordination of work study employment and annual work study budget preparation.
• ·         Reviewing and verifying student eligibility each term for all aid programs.
• ·         Assisting with recruitment activities such as FAFSA Frenzy, new student orientations, etc.
• ·         Other duties as assigned.

For additional information or to apply click: https://tcatnashville.edu/about/jobs/financial-aid-support-associate-2021-02

Financial Aid Officer, South College, Knoxville, TN - (posted to TASFAA on February 10, 2021)

The South College Knoxville Campus invites applications for the position of Financial Aid Officer at the Knoxville Campus. The Financial Aid Officer position is a full-time staff member who assists in the student financial aid processes and services at the Knoxville Campus. We are searching for a team-oriented individual with excellent communication and organization skills.

General Responsibilities

• Meet and counsel with students and parents regarding the process of applying for and receiving federal aid. Assist students and parents with the completion of forms and documents required to secure financial aid.

• Collect all documentation required from students and/or parents. Provide notification of any missing documentation to appropriate student and/or parents.

• Complete verification of the information provided by the students and/or parents when required.

• Make the appropriate awards and provide notification to the students and/or parents.

• Accurately set up awards in the administrative software.

• Prepare and maintain financial aid files for each student receiving financial assistance.

• Certify eligibility for grants, scholarships, and loans from the federal, state, and private sources.

• Perform other duties as assigned by the Director of Financial Aid.

Requirements

Minimum Requirements

• Appropriate educational experience, Bachelor’s Degree preferred

• Experience in Financial Aid or Accounting/Management preferred

• Experience with financial aid software and systems preferred

• General knowledge of accounting practices, data processing and computer applications.

Apply online: https://recruiting.paylocity.com/recruiting/jobs/All/7de4a152-343b-4922-94c8-a4dab3c71b14/SOUTH-COLLEGE

Assistant Director of Financial Aid and Enrollment, Vanderbilt University Medical Center for Programs and Allied Health, Nashville, TN - (posted to TASFAA on January 22, 2021)

In this exciting role, you will serve as the leader of institutional enrollment, student financial assistance, and admissions operations for the Center for Programs in Allied Health (CPiAH).  

Registrar Services: The ADES is the director of student enrollment and academic records and, as such, is responsible for the accuracy and integrity of all aspects of course management and scheduling; student information and enrollment systems; academic calendars; student records, and registration; and student transcripts. Provides leadership for the creation, coordination, execution and growth of complex programs independently. Provides leadership to support programs that are expected to experience significant change, expansion or evolution over time.

Admission Services: Oversee processes of verification of applicants’ academic history, degree, and transcripts (both domestic and international), as well as any other application requirements.  

Financial Aid Services: Oversee administrative and student financial aid processes to include, but not limited to calculating award amounts and generating financial aid award letters for financial aid students. Ensure institutional and programmatic compliance with US Department of Education Title IV requirements. Certifying official for Department of Education Title IV Financial Aid and private lenders.

Responsible for ensuring Enrollment Services compliance with programmatic and institutional accreditation requirements. Consistent application of FERPA policy and procedures. Consistent application of ADA/Title IX requirements.

Effectively use Campus Management System.

Full Job Description: https://vanderbilt.taleo.net/careersection/.vu_cs_in/jobdetail.ftl?job=2100060&tz=GMT-06%3A00&tzname=America%2FChicago

Student Financial Services Scholarship Counselor, Belmont University, Nashville, TN - (posted to TASFAA on January 13, 2021)

The Scholarship Counselor position is responsible for assisting the directors in the management of the flow of scholarship data from/to the institutional departments to SFS. The position also serves in the role of counselor for students regarding financial aid and scholarships. Assisting the directors in the communication with students regarding outstanding documents needed to complete financial aid package. The Scholarship Counselor will also serve as the initial contact for the Tuition Exchange program for incoming prospective students. The position will work closely with the Director and Assistant Director of Financial Aid, participate in the day-to-day administration of outside and institutional scholarships in addition to counseling with students and families regarding institutional, state and Title IV aid.

For more information or to apply, please click the link: https://belmont.csod.com/ats/careersite/JobDetails.aspx?site=10&id=1956

Director of Financial Aid, Milligan University, Milligan, TN - (Posted to TASFAA on December 9, 2020)

Reporting to the Vice President for Business & Finance, the Director of Financial Aid administers the

financial aid program for the University while maintaining compliance with federal and state regulations

and university policies and procedures. The Director is responsible for ensuring financial aid offers are

accurate and communicated to students and their families in a timely and efficient manner. The Director

must demonstrate strong Christian faith, a commitment to Milligan’s mission, and a lifestyle consistent

with Milligan’s goals.

For more information, please view the following link: Director of Financial Aid - December 2020.pdf

Financial Aid Manager - TBR System - (posted to TASFAA on December 7, 2020)

The Financial Aid Manager is responsible for coordinating the day-to-day activities of the Financial Aid Service Center, ensuring all financial aid processing functions are provided in a timely and accurate manner and in compliance with all applicable institutional, TBR, state, and federal regulations, policies, and guidelines. In consultation with the Associate Vice Chancellor for Student and Financial Aid Services, this position directs the administration of state and federal aid programs and financial aid related functions, supported through the Service Center, for the technical colleges. The Financial Aid Manager works closely with the institutions of the TBR system and is expected to provide a high level of customer service to all institutions served.

For more information and to apply, please visit the following link:  Job Opportunities at TBR | The College System of Tennessee (csod.com)

IT Technologist III - Office of Financial Aid, University of Tennessee, Knoxville, Knoxville, TN - (Posted to TASFAA on December 2, 2020)

The IT Technologist III  assists prospective and currently enrolled students in financing their educational pursuits. Provides technical support and problem resolution for students and Office of Financial Aid and Scholarships Staff. Maintains systems integrity in the use of software and hardware used in processing financial aid. Serves as a beta tester with vender (Ellucian) for Banner Financial Aid System upgrades. To write technical program statements (SQL) in order to provide requested data from relational database for statistical analysis. Works closely with Enrollment services IT Tech Team, OIT Application & Development Team and DBA team to insure proper performance of systems’ programs and interfaces. Duties include electronic file submissions to the Department of Education and private student loan entities, resolution of programmatic issues, and researching database information to assist with report creation.

For more details and to apply, please visit the following link: https://ut.taleo.net/careersection/ut_system/jobdetail.ftl?job=2000000182&tz=GMT-05%3A00&tzname=America%2FNew_York

Director of Financial Aid, University of Tennessee Health and Science Center (UTHSC), Memphis, TN - (Posted to TASFAA on August 21, 2020)

The University of Tennessee Health and Science Center (UTHSC) in Memphis, Tennessee, is seeking an experienced financial aid professional with leadership skills, compliance expertise, and the demonstrated ability to work in an environment of complexity and collegiality to serve as Director of Financial Aid. As Tennessee’s public statewide flagship health care institution, UTHSC enrolls 3,252 students (2,955 graduate and professional students and 297 undergraduates) in six academic colleges which include: Medicine, Dentistry, Pharmacy, Nursing, Graduate Health Sciences, and Health Professions. The successful candidate will possess skills in administration of aid for students at the graduate and professional levels with a focus on clear communication of process, customer service, compliance, and financial literacy.

Reporting to the Associate Vice Chancellor for Enrollment Management, the Director will serve as one of several senior leaders within the enrollment management division, which includes the offices of financial aid, admissions, one-stop, and registrar.  The Director will collaborate with all administrative and academic divisions to coordinate compliance within the various colleges and programs, acting as both educator in compliance issues, and partner in ongoing program development.

Candidates who plan to apply should send a resume, a detailed letter outlining interest in the University of Tennessee Health Science Center, and contact information for three professional references by email to uthsc@napiersearch.com by September 15, 2020 for best consideration. All applications and nominations will be considered confidential and notice will be given before references are contacted.

Link to complete job announcement: UTHSC-FINAL-08-21-20 (1).pdf