Assistant Director of Financial Aid, Middle Tennessee State University, Murfreesboro, TN (Posted to TASFAA May 15, 2021)

Under the supervision of the Associate Director of Financial Aid (Operations), this position is responsible for:

1) Recalculating federal / state aid resulting from non-attendance and performing Federal Return to Title IV Funds calculations for students who have officially / unofficially withdrawn to ensure compliance with federal and state regulations.
2) Managing the Federal TEACH Grant Program, inclusive of identifying eligible students, awarding of aid, ensuring students have completed initial / subsequent counseling and an Agreement to Serve, monitoring continuing eligibility, reconciliation of funds, and exit counseling.
3) Monitoring overaward reports for designated students to ensure compliance with federal and state regulations, inclusive of adjusting components of the cost of attendance through use of professional judgment, adjusting the student’s federal / state / institutional aid as necessary, and notifying students of the outcome.
4) Supervising a Financial Aid Coordinator regarding the administration of federal / state / institutional aid for students enrolled at other institutions through Consortium Agreements and Study Abroad.
5) Supervising a Financial Aid Coordinator who evaluates requests regarding loss of income due to special circumstances and dependency status overrides through use of professional judgment.

Click on this link for additional information - http://careers.mtsu.edu - Job Number P064

Operations Coordinator, University of Tennessee Knoxville, Knoxville, TN (Posted to TASFAA May 5, 2021)

The Division of Enrollment Management (EM) at the University of Tennessee, Knoxville, (UT) invites applications and nominations for our Operations Coordinator position. UT is seeking candidates who have the ability to contribute in meaningful ways to the diversity and intercultural goals of the University.

UT is the state’s flagship research institution, a campus of choice for outstanding undergraduates, and a premier graduate institution. Enrolling more than 30,000 students, the campus is in the foothills of the Great Smoky Mountains in beautiful East Tennessee. As a land-grant university, UT fulfills its access mission through a commitment to excellence in learning, scholarship, and engagement. The Enrollment Management (EM) division comprises more than 150 full-time staff who serve our students through the following departments and functions: Undergraduate Admissions, International Recruitment, Transfer Center, One Stop Student Services, Financial Aid and Scholarships, University Registrar, EM Communications, and Research & Analytics. This position will serve all departments in EM working closely with our accounting specialist and reporting to the director.

Functions and Responsibilities: Works in conjunction with the Assistant Director of Loan Processing with tasks such as Return to Title IV, Unofficial Withdrawals, late and retroactive fund disbursements, and loan adjustments. Coordinates, performs and participates in administrative, clerical, and other functions such as maintenance of financial and personnel records, compilation and analysis of data, and report generation. Prepares activity reports for Leadership, and heads the FA Emergency Preparedness Team. Coordinates the employee timesheet reporting and submission for the Department, and manages travel arrangements and processes reimbursement documents for Department staff.  Serves as backup to Reconciliation Coordinator, and assists in completing new employee onboarding.
  

Required Education and Experience: Associate’s degree and 2+ years of accounting, business, higher education or related experience required

Preferred Education and Experience: Bachelor's degree preferred. Working knowledge of federal and state financial aid rules and regulations preferred.

Required Knowledge, Skills, and Abilities: Excellent oral and written communications skills. Ability to write clearly and concisely using effectual writing skills.  Sensitive to cultural diversity and ability to communicate and interact effectively with people of all ages and backgrounds.  Proven ability to work effectively as a team member. Ability to analyze and interpret data, and ability to make and be responsible for decisions.  Ability to work independently and under time constraints.

Preferred Knowledge, Skills, and Abilities: Familiarity with Microsoft Office products (or similar). Ellucian Banner, OnBase, FootPrints and/or TeamDynamics experience preferred.

Applicants should submit a cover letter detailing relevant experience along with a resume and the name, e-mail address, and telephone number of three to five professional references.

Apply online at Job Description - Operations Coordinator- Division of Enrollment Management (21000000QN) (taleo.net)

Financial Aid Coordinator, Chattanooga State Community College, Chattanooga, TN (Posted to TASFAA May 3, 2021)

Chattanooga State is an educationally purposeful community where faculty, staff, and students share academic goals and strive for high standards that lead to the attainment of degrees and certificates, meaningful careers, and a committed citizenry of lifelong learners.

We value those who:
· consistently act in the best interest of students and the College (who have their priorities right);
· get things accomplished (who execute);
· are transparent (who are direct, truthful, and non-manipulative);
· are positive in outlook (who see the glass as half-full); and
· build constructive workplace relationships (who are team players).

We have an opening for Coordinator, Financial Aid at our Chattanooga State campus!

The role will be responsible for the following:

• Administer the TN Promise scholarship program.
• Administer Chattanooga State Foundation scholarships in partnership with the Office of Advancement.
• Coordinate an annual Foundation scholarship review committee to meet Foundation award requirements and the accurate, equitable administration of donor-funded resources.
• Coordinate and manage the Academic Service scholarship program, including student work assignments, monthly timesheets, and communications with staff and students.
• Ensure monthly and annual balancing of institutional and state funds in coordination with the Bursar’s Office, Office of Advancement, and Tennessee Student Assistance Corporation.
• Coordinate with the institutional Athletic Department to administer athlete resources and waivers.
• Use Tennessee’s FAST certification system to verify eligibility, certify payments, balance monthly expenditures, and update student records.
• Use the institution’s scholarship application software to set up scholarship resources.
• Represent the Financial Aid Office and college at on-campus and off-campus events, such as orientation, high school visits, FAFSA nights, conferences, workshops, and other activities.
• Provide customer service functions with colleagues, including responding to student email inquiries and phone calls, and advising students, families, and other stakeholders.
• Assist with the development of training resources for internal and external stakeholders and students.
• Maintain updated policies and procedures, including institutional, athletic, Foundation, and Tennessee Educational Lottery Scholarship regulations.
• Perform other reasonable duties as needed to ensure efficient operations of the Financial Aid Office and partner departments.

Position Requirements:

Bachelor’s degree in a related field from an accredited institution, with experience working in finance, K-12 education, higher education, or student financial aid.

Preferred Qualifications:

Master’s Degree in a related field with 3-5 years of experience in higher education or student financial aid. Experience with Ellucian Banner or a similar Student Information Systems, Microsoft Excel, and accounting software.

 

Knowledge, Skills and Abilities:

This position will require knowledge of state, federal, and institution regulations and guidelines for individual scholarship and grant eligibility, as well as the ability to work independently and make professional judgments. The Coordinator also needs strong communication and collaborative skills to work closely with outside offices, as well as represent the college at on-campus and outside events. Time management and analytical skills are critical, as the individual in this role must meet specific deadlines throughout the year and carefully review information for eligibility and accuracy.

 

Closing Date: 6/4/2021 (Must be submitted by 5:00 p.m. est.)

Open Until Filled: Yes

Requisition Number: req5629

LINK TO APPLY: https://tbr.csod.com/ux/ats/careersite/2/home/requisition/5629?c=tbr

Customer Service Representative, EdFinancial Services, Knoxville, TN (Posted to TASFAA May 3, 2021)

We are GROWING!  Come GROW with us!!! We partner with colleges, universities, and the Department of Education to help students regarding financial aid, admissions, billing, registration and their student loan lifecycle.  We are looking for passionate and positive individuals who strive to provide exceptional customer-driven products and services while always doing the right thing.   We offer competitive pay rates, comprehensive training, opportunities for advancement, an energetic work environment, employee centric leadership team, and many perks for employees primarily revolving around food, fun, and festivities!     

Roles & Responsibilities

The daily responsibilities include answering inbound calls from and making outbound calls to students, parents, and customers while efficiently operating multiple computer programs and offering first class customer service.  

Required Experience & Skills

We Offer

If you want to start a rewarding and exciting career apply now!

EdFinancial strives to provide exceptional customer-driven products and services while always doing the right thing.  

SASFAA Bookkeeper, SASFAA Board of Directors (Posted to TASFAA April 23, 2021)

In order to facilitate the financial responsibilities of the organization, the SASFAA Board of Directors have decided to hire a paid Bookkeeper.  This individual will report to the Board of Directors with the SASFAA Treasurer serving as the conduit for this reporting structure. 

A job description has been established for the position and is included with this announcement.  The pay for the position will be $500 per month.  This individual must live within the SASFAA region.  This is part-time employment with no benefits.  It is a remote position, but may occasionally require in-person meetings.

As with any position, there will be peaks and valleys in terms of time requirements for this position.  Depending on the activities of SASFAA, some months will be busier than others and may require more hours during those months than other months.

Your application should include your experience with financial aid associations, specific treasurer and/or Budget & Finance experience, why you would like the position and include three references. If you are interested in applying for this position, please submit a cover letter and resume to:

Sarah Baumhoff, Treasurer-Elect
Sarah.baumhoff@kennesaw.edu

Applications must be received by May 7^th with interviews taking place in late May.  The goal of the SASFAA Board of Directors is to have this person in place in June.If you have any questions about the responsibilities, you can send those to Sarah Baumhoff and she will facilitate answers being provided.

A complete job description can be found at the following link: Bookkeeper Job Description 21-04-06.pdf

Dual Enrollment and FWS Coordinator, Nashville State Community College, Nashville, TN (Posted to TASFAA April 23, 2021)

POSITION SUMMARY

This position is responsible for administration of the Dual Enrollment/Middle College Grant programs and the Federal Work-Study (FWS) program.

ESSENTIAL JOB FUNCTIONS/TYPICAL JOB DUTIES AND RESPONSIBILITIES
Responsible for maintaining a thorough understanding of the state guidelines applicable to the Dual Enrollment and Middle College grant processes.
Responsible for the administration and reconciliation of the Dual Enrollment and Middle College grant programs.
Coordinate with the Director of High School programs on the information needed to award students.
Serves as a member of the Financial Aid Appeals Committee
Responsible for maintaining a thorough understanding of the federal regulations applicable to the Federal Work-Study program.
Responsible for the administration of the Federal Work-Study program, including working with students for job placement, hiring packets, verifying timesheet figures, ensuring compliance with federal regulations
Serve as a liaison with our Community Service Partners (Metro Parks and Pencil Foundation) to ensure we are able to spend 7% of our total FWS allotment on community service (including at least 1 reading tutor) each year
Responsible for working extended hours as needed to accomplish work assignments, inclusive of working a 9:00 a.m. – 5:30 p.m. shift one day per week and extended hours during registration periods
Responsible for the design and presentation of FWS Orientation sessions for students in the FWS program.
Related duties as assigned.

REQUIRED QUALIFICATIONS
Bachelor’s degree
Related business experience required
2 years of Financial Aid or related Experience
An in-depth understanding of Oracle’s Banner 9 application and Microsoft Suite are a must.
Strong background in customer service relations.  

PREFERRED QUALIFICATIONS
Bachelor’s degree in computer programming, business administration, counseling, or related field
Prior experience with FWS highly desired
4 to 7 years of experience in Financial Aid
Experience with EXCEL highly desired, especially experience with formulas.
Experience with Ellucian products desirable, particularly Banner.

KNOWLEDGE, SKILLS AND ABILITIES
Ability to establish and maintain an effective working relationship with students, other employees, federal and state agencies, and the general public
Ability to track FWS hours in an accurate and organized manner.
Working knowledge of regulations governing federal, state, and institutional policies regarding the administration of financial aid.
Extensive student financial aid understanding
Proficient written and oral communication skills.
Intermediate to Advanced computer skills
Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
Critical thinking skills to identify the underlying principles, motivations, reasons, or facts by breaking down information or data into separate parts.

RATE OF PAY: $21.35 - $25.62  hourly rate depending on experience 

Apply online at https://tbr.csod.com/ux/ats/careersite/8/home/requisition/5595?c=tbr

Academic Support Associate 3, Tennessee Technological University, Cookeville TN (Posted to TASFAA April 16, 2021)

Under general supervision, process applications for federal and non-federal financial aid and assist with the award process for the Federal Work Study (FWS) program. Monitor FWS funding levels on a monthly basis and report expected funding needs to supervisors. Reconciliation of FWS Payroll and maintains FWS platform for job postings, hire approvals, approval of timesheets and compliance with regards to working during scheduled class time. Communicate effectively with campus community to request and promote available work study positions. Responsible for implementing, training, and maintaining compliance to supervisors with regards to our policies and FWS guidelines. Supervise office work study/ UAS student employees. Back up for Discounts/Waivers in times of high volume.

For more information: https://jobs.tntech.edu

Application Deadline is April 26, 2021.

Financial Aid Analyst, Roane State Community College, Harriman, TN (Posted to TASFAA April 13, 2021)

Position Summary:  The Financial Aid Analyst is a member of the processing team with the duties and responsibilities listed below.  In addition to these responsibilities, this individual will assist with FAFSA filing sessions, both in-personal and virtual sessions and other events as requested.

Typical Duties and Responsibilities:

Required Qualifications:

For more info:  https://tbr.csod.com/ux/ats/careersite/11/home/requisition/5458?c=tbr

Assistant Director of Financial Aid, Regulatory Compliance, Nashville State Community College, Nashville, TN (posted to TASFAA April 1, 2021)

POSITION SUMMARY - This Assistant Director will serve as the focal point for all compliance activities. They will coordinate and communicate all federal aid compliance activities and programs, as well as plans, implement, and monitor the compliance program.

ESSENTIAL JOB FUNCTIONS/TYPICAL JOB DUTIES AND RESPONSIBILITIES

• Develop, maintain, and communicate the Financial Aid Compliance Program in accordance with current regulatory guidelines and strategic direction established by federal, state, and other financial aid entities including the College.
• Responsible for staying abreast of legislative changes impacting the College and assisting Director to partner with the other institutional Departments when opportunities present themselves to respond to pending legislation. This Assistant Director is also responsible for the identification of regulatory changes and assuring timely updates of institutional procedures as applicable to the College.
• Responsible for maintaining an ongoing regulatory training program assuring regulatory awareness and operational effectiveness and maintenance of financial aid operational and communication calendar to ensure timely reporting.
• Responsible for managing a risk-based quality control program that provides continuous monitoring of the College’s financial aid performance to assure compliance with regulatory compliance procedures. This includes transaction testing, reporting, deficiency tracking and remediation.
• Focus on developing and implementing financial aid coordination at extended campus sites that is efficient and effective for the student.
• Serve as a member of the SAP and IRP appeal committees.
• Perform quality assurance monitoring of EdAmerica Call Center and serve as the initial contact in supervisor referrals and escalations.
• Serves as the coordinator of financial aid outreach, including scheduling staff for events, workshops, etc. and ensuring the website information for financial aid is up to date. Also responsible for the development of Financial Aid sponsored events.
• Annually identify and implement process improvements within the financial aid department to increase student success, improve department efficiencies, reduce costs, and reduce student frustration in the financial aid processes.
• Develop and maintain the financial aid guide that is provided on our website, to high school guidance counselors, and other staff
• Evaluate and when possible, resolve issues of financial aid students on the purge report to ensure accuracy of the purge and that system issues are caught and handled timely – done each semester. 
• Supervise the Financial Aid Counselors
• Serves as backup to the other Assistant Director, as needed, especially with Professional Judgement and Dependency overrides
• Performs other duties as assigned.

REQUIRED QUALIFICATIONS

• Bachelor’s degree
• 5 years of increasingly responsible experience in a financial aid
• Experience with PowerPoint

PREFERRED QUALIFICATIONS

• Experience with Banner, Emma, Signalvine, and/or Zoom
• Experience in presenting to large groups, can include in person, Zoom, or Facebook Live
• Experience with designing forms and infographics
• Experience in financial aid file processing and/or counseling of students

KNOWLEDGE, SKILLS AND ABILITIES

• Ability to maintain effective working relationships with faculty, staff, students, and external contacts
• Detail oriented and ability to work independently and manage time effectively
• Prior knowledge of federal EDE software and other financial aid related software.
• Extensive knowledge of regulations governing federal, state, and institutional policies regarding the administration of financial aid

RATE OF PAY: $45,496 - $56,870 annual salary depending on experienceApply online at https://tbr.csod.com/ux/ats/careersite/8/home?c=tbr

Financial Aid Counselor, East Tennessee State University, Johnson City, TN (Posted to TASFAA March 29, 2021)

The Financial Aid Counselor has broad knowledge in all aspects of financial aid operations and can demonstrate a solid understanding of policies and procedures related to the operations of the office. The Financial Aid Counselor provides customer service and disseminates information to students, parents, faculty, and staff in addition to supporting the processing staff by detailing to students and parents financial aid requirements requested by processing staff. The Counselor also represents the Office of Financial Aid at recruitment events, in addition to high school visits, workshops, and financial aid nights. Work requires close adherence to financial aid policies and procedures and applicable Federal and State regulations.

For more info: https://jobs.etsu.edu/postings/17351

Academic/Student Support Associate, TCAT Jacksboro, Jacksboro, TN (posted to TASFAA March 19, 2021)   

The Tennessee College of Applied Technology Jacksboro is accepting applications for the full-time position of Student Support Associate. The Student Support Associate will work in conjunction with the Financial Aid Service Center of the Tennessee Board of Regents to administer, process and disburse all federal and state financial aid programs, veterans’ education benefits and third-party student aid programs as well as assist in the overall functions of the campus Student Services Office in delivering quality student support services.

MINIMUM REQUIREMENTS

• Associate Degree in a related field from an accredited institution. A comparable combination of education and related employment experience may be considered.
• Minimum of five (5) years of full-time experience in accounting or financial processes within the last seven (7) years; financial aid experience preferred.
• Prior experience with a Student Information Management system preferred.
• Ability to deal tactfully with the public and co-workers.
• Ability to communicate well on a functional level in both written and verbal form.
• Ability to maintain confidentiality.

SKILLS:

• Strong time management skills with the ability to prioritize projects, attend to multiple projects simultaneously and consistently meet deadlines in a complex, fast-paced environment.
• Working knowledge of and/or ability to read and accurately interpret state, federal and institutional policies, and guidelines.
• Strong math skills required.
• Ability to work independently and as part of team.
• Strong computer skills utilizing a wide variety of software applications including, but not limited to databases, spreadsheets, word processing, e-mail, etc.
• Willingness to remain current in regulations and polices relating to financial aid programs.
• Working knowledge of Ellucian Banner and federal/state financial aid programs a plus.

GENERAL DUTIES:

Duties include, but are not limited to:

• Verification and documentation of student eligibility for aid program.
• Calculation and entry of student awards in online student information management system.
• Counseling current and prospective students regarding all aspects of financial aid programs and third-party student aid programs.
• Serving as School Certifying Official for veterans’ benefit programs.
• Coordination of work study employment and annual work study budget preparation.
• Reviewing and verifying student eligibility each term for all aid programs.
• Assisting with recruitment activities such as FAFSA Frenzy, new student orientations, etc.
• Assisting with student enrollment and reporting related duties, including: registration, maintenance of records, processing required local/state/federal reports and data entry related to student/alumni/employer surveys
• Greet visitors/prospective students, answer phone calls to Student Services/Financial Aid Office, and coordinate information with faculty and administration.
• Other duties as assigned.

This non-exempt position reports to the Student Services Coordinator. 

SALARY:  Commensurate with experience and according to salary guidelines established by the Tennessee Board of Regents.

APPLICATION SUBMISSION AND REVIEW:  Complete application and submit resume at https://tbr.csod.com/ux/ats/careersite/25/home/requisition/5431?c=tbr

Screening of applicants will begin immediately and continue until position is filled.

Associate Director of Financial Aid and Scholarships, East Tennessee State University, Johnson City, TN (posted to TASFAA March 18, 2021)   

This is an advanced professional position, which works in support of all processes and programs for the Office of Student Financial Aid and Scholarships (OSF A&S). The Associate Director will support and execute the management, administration, and strategic direction for all student financial aid programs and possess a working knowledge of the overall operation of the Student Financial Aid and Scholarship Office. The individual in this position will assist the Director with the administration of the Student Financial Aid and Scholarship Office, represent the office in administrative and public venues, and has a key role in decision-making and policy development.

The Associate Director’s position is a professional role that interprets and is guided by the University’s mission and policies and enhances the academic and intellectual life of the University. The Associate Director is expected to perform at the highest level of professional service and to assure that staff W1der their supervision provides consistent and accurate financial aid work and advice to students, parents, and all stakeholders. This position requires close adherence to and compliance with all Federal, State, and University financial aid laws, regulations, guidelines, and operating procedures.

• Think critically and creatively, have a high standard of integrity, and be motivated to incorporate best practices into the organizational culture.
• Exhibit a thorough knowledge of policies, procedures, and outside regulations pertaining to the position.
• Possess a working knowledge of operational and fiscal analysis techniques.
• Take initiative and independently plan, organize, coordinate and perform work in various situations where numerous and diverse demands are involved.
• Anticipate, investigate, and analyze problems and address them proactively.
• Communicate effectively, both orally and in writing.
• Establish and maintain effective working relationships with faculty, staff, students and the public. * Work in a fast-paced, demanding environment.
• Work independently and follow through on assignments.
• Exhibit solid organizational skills and be detail oriented.
• Work with a variety of constituencies and be willing to contribute to a team effort.
• Exercise discretion and good judgment at all times and in all contexts and maintain confidentiality.
• Work effectively with all constituencies of the University.
• Collect, organize, analyze and present information in a meaningful manner.
• Collaborate and be effective working with diverse populations.

Apply online at https://jobs.etsu.edu/postings/17255

Assistant Director of Processing, East Tennessee State University, Johnson City, TN (posted to TASFAA March 18, 2021)                

This is an advanced professional position, which works in support of all processes and programs for the Office of Financial Aid and Scholarships. The Assistant Director of Processing will support and execute the management, administration, and strategic direction for all student financial aid programs and possess a working knowledge of the overall operation of the unit. The individual in this position will assist the Director and Assistant Director (technology) with the planning, developing, and administering of all process related functions and supervise the processing staff.

The Assistant Director of Processing position is a professional role that interprets and is guided by the University’s mission and policies and enhances the academic and intellectual life of the University. The Assistant Director of Processing is expected to perform at the highest level of professional service and to assure that staff under their supervision provides consistent and accurate financial aid work and advice to students, parents, and all stakeholders. This position requires close adherence to and compliance with all Federal, State, and University financial aid laws, regulations, guidelines, and operating procedures.

• Ability to think critically and creatively, have a high standard of integrity, and be motivated to incorporate best practices into the organizational culture.
• Knowledge of policies, procedures, and outside regulations pertaining to the position.
• Knowledge of operational and fiscal analysis techniques.
• Ability to take initiative and independently plan, organize, coordinate and perform work in various situations where numerous and diverse demands are involved.
• Ability to anticipate, investigate, and analyze problems and address them proactively.
• Ability to communicate effectively, both orally and in writing.
• Ability to establish and maintain effective working relationships with faculty, staff, students and the public.
• Ability to work in a fast-paced, demanding environment.
• Ability to work independently and follow through on assignments.
• Solid organizational skills and detail oriented.
• Ability to work with a variety of constituencies and be willing to contribute to a team effort.
• Ability to exercise discretion and good judgment at all times and in all contexts and maintain confidentiality.
• Ability to work effectively with all constituencies of the University.
• Ability to collect, organize, analyze and present information in a meaningful manner.
• Ability to collaborate and be effective working with diverse populations.

Apply online at https://jobs.etsu.edu/postings/17261

Financial Aid Assistant 3, East Tennessee State University, Johnson City, TN (posted to TASFAA March 18, 2021) 

This position reports to the Assistant Director of Processing and is responsible for loan funds in excess of $110 million dollars yearly and is critical to the University’s ability to award aid to students. The individual in this position must be able to interpret federal, state, and university policies, regulations, procedures, and regulations, provide accurate answers to challenging questions, and communicate the process to students/parents/colleagues. This position requires strong customer service, communication, and analytical skills.

• Ability to think critically and creatively, have a high standard of integrity, and be motivated to incorporate best practices into the organizational culture.
• Ability to exhibit a thorough knowledge of policies, procedures, and outside regulations pertaining to the position.
• Ability to possess a working knowledge of operational and fiscal analysis techniques.
• Ability to take initiative and independently plan, organize, coordinate and perform work in various situations where numerous and diverse demands are involved.
• Ability to anticipate, investigate, and analyze problems and address them proactively.
• Ability to learn and utilize external agency software, i.e., COD and NSLDS systems.
• Ability to communicate effectively, both orally and in writing.
• Ability to establish and maintain effective working relationships with faculty, staff, students and the public.
• Ability to work in a fast-paced, demanding environment.
• Ability to work independently and follow through on assignments.
• Ability to exhibit solid organizational skills and be detail oriented.
• Ability to work with a variety of constituencies and be willing to contribute to a team effort.
• Ability to exercise discretion and good judgement at all times and in all contexts and maintain confidentiality.
• Ability to work effectively with all constituencies of the University.
• Ability to collect, organize, analyze, and present information in a meaningful manner.
• Ability to collaborate and be effective working with diverse populations.
• Knowledge of Federal Educational Rights and Privacy Act (FERPA) rules and regulations.

Apply online at https://jobs.etsu.edu/postings/17254

Financial Aid Assistant 3, East Tennessee State University, Johnson City, TN (posted to TASFAA March 18, 2021)  

This position reports to the Assistant Director of Processing and is responsible for managing multiple funding sources and is critical to the University’s ability to award aid to students. The employee in this position must perform duties associated with the review, processing and administering of financial aid, specifically external, institutional, and foundation scholarship funds. The successful candidate must be able to interpret federal, state, and university policies, procedures, and regulations. The Financial Aid Assistant 3 must provide accurate answers to challenging questions, and communicate the process to students/parents/colleagues.

• Knowledge of policies, procedures, and outside regulations pertaining to the position.
• Knowledge of operational and fiscal analysis techniques.
• Knowledge of Federal Educational Rights and Privacy Act (FERPA) rules and regulations.
• Exhibit solid organizational skills and be detail oriented.
• Exercise discretion and good judgment at all times and in all contexts and maintain confidentiality.
• Ability to think critically and creatively, have a high standard of integrity, and be motivated to incorporate best practices into the organizational culture.
• Ability to take initiative and independently plan, organize, coordinate and perform work in various situations where numerous and diverse demands are involved.
• Ability to anticipate, investigate, and analyze problems and address them proactively.
• Ability to understand and apply simple math.
• Ability to communicate effectively, both orally and in writing.
• Ability to establish and maintain effective working relationships with faculty, staff, students and the public.
• Ability to work in a fast-paced, demanding environment.
• Ability to work independently and follow through on assignments.
• Ability to work with a variety of constituencies and be willing to contribute to a team effort.
• Ability to work effectively with all constituencies of the University.
• Ability to collect, organize, analyze, and present information in a meaningful manner.
• Ability to collaborate and be effective working with diverse populations

Apply online at https://jobs.etsu.edu/postings/17278

Executive Aide, East Tennessee State University, Johnson City, TN (posted to TASFAA March 18, 2021)  

Responsible to Director of Financial Aid for a variety of complex secretarial, administrative, and clerical tasks including coordinating the flow of work and people through the Director’s office, preparing reports and correspondence, maintaining Director’s calendar, making travel arrangements, monitoring the travel budget, purchasing supplies for office, compiling information for reports.

• Excellent communication skills.
• Ability to achieve positive outcomes in interactions with others.
• Knowledge of office technology equipment to include Microsoft Word, Excel, graphics, email.
• Ability to maintain awareness of current office operations and plan accordingly.
• Must be able to handle sensitive information and maintain confidentiality at all times.

Apply online at https://jobs.etsu.edu/postings/17279

Director for Student Financial Planning, Union University, Jackson, TN, (Posted to TASFAA March 16, 2021)

Union University is a private, coeducational liberal arts-based university offering bachelor’s, master’s, and doctoral degrees. The campus is located in Jackson, Tenn. (80 miles northeast of Memphis) with additional campuses in Germantown and Hendersonville, Tenn. Union University currently enrolls more than 3,200 undergraduate and graduate students from more than 44 states and 25 countries. Union University stands as a national leader among colleges and universities in promoting a Christian worldview and a Christ-centered approach to education. Union is consistently ranked among the nation’s premier Christian universities and has been recognized as a top-tier institution each year since 1997 by U.S. News & World Report, which also recognized Union at a national level for undergraduate teaching excellence. Union was also recently recognized by the Chronicle of Higher Education as a “Great College to Work For,” one of only 30 four-year institutions to receive this honor roll designation.

Position Description:

• Coordinate all official reporting for programs administered through the Office of Student Financial Planning
• Administer all state and federal student aid programs
• Maintain the accuracy and integrity of all student financial aid records
• Remain knowledgeable and current regarding all financial aid assistance programs, and ensure that the Office of Student Financial Planning adheres to all state, federal and institutional guidelines for disbursing financial assistance programs
• Serve as a financial aid counselor for students and their families
• Identify new assistance programs that may come available which benefit our students and are consistent with the Mission of Union University
• Assist the recruitment efforts of the University
• Serve on the Enrollment Services Leadership Team and assist in evaluating and continuously improving a plan that meets enrollment goals while maintaining good stewardship of the financial resources dedicated to student assistance
• Supervise all staff in the Office of Student Financial Planning and maintain an environment that is Christ-centered, student-oriented, and excellence-driven
• Serve as Chair for the Student Financial Aid committee

Qualifications:
Graduation from an accredited college or university with a bachelor’s degree in Accounting, Finance, or related field is required. Preference will be given to applicants with an MBA and at least five years of previous financial aid experience. Preference also will be given to applicants with previous experience with the Colleague system.

Successful candidates must be professing Christians who are active members of a local church, enthusiastically support Union University’s Identity, Mission, and Core Values, and articulate a Christian worldview in their work 

A detailed job description and application process can be found here 

Financial Aid Advisor, Trevecca Nazarene University, Nashville, TN, (Posted to TASFAA February 24, 2021)

University Mission Statement - Trevecca Nazarene University is a Christian community providing education for leadership and service.

Summary of Position -The position will assist undergraduate and graduate students with obtaining financial aid and developing a plan to pay for their education. The position will also work with other members of the financial aid team to administer federal, state and institutional aid programs.

Duties and Responsibilities:

1. Assist TNU students with questions related to financial aid

2. Complete financial aid verification

3. Award federal, state and institutional aid

4. Process and reconcile federal, state and intuitional aid programs

5. Assist department with compliance of federal financial aid regulations

6. Assist with set-up and maintenance of financial aid systems

7. Assist with other projects and duties as requested

Position Requirements:

1. Must be organized, accurate and detail-oriented

2. Must have strong customer service skills

3. Able to communicate and work well with campus staff and students

4. Able to handle a large volume of work

5. Mature, able to maintain confidentiality

6. Team player, willing to help out as needed in the department

7. Undergraduate degree required or two plus years’ experience in Financial Aid or Student Accounts

Interested parties who are in agreement with the mission and values of Trevecca Nazarene University should send resume and cover letter with salary requirements to: kreed@trevecca.edu

Financial Aid Support Associate, Tennessee College of Applied Technology, Nashville, TN - (Posted to TASFAA on February 16, 2021)

The Tennessee College of Applied Technology Nashville is accepting applications for the full-time position of Financial Aid Support Associate. The Financial Aid Support Associate will work in conjunction with the Financial Aid Service Center of the Tennessee Board of Regents to administer, process and disburse all federal and state financial aid programs, veterans’ education benefits and third-party student aid programs.

GENERAL DUTIES: Duties of the Financial Aid Support Associate include, but are not limited to:

• ·         Verification and documentation of student eligibility for aid program.
• ·         Calculation and entry of student awards in online student information management system.
• ·         Counseling current and prospective students regarding all aspects of financial aid programs and third-party student aid programs.
• ·         Serving as School Certifying Official for veterans’ benefit programs.
• ·         Coordination of work study employment and annual work study budget preparation.
• ·         Reviewing and verifying student eligibility each term for all aid programs.
• ·         Assisting with recruitment activities such as FAFSA Frenzy, new student orientations, etc.
• ·         Other duties as assigned.

For additional information or to apply click: https://tcatnashville.edu/about/jobs/financial-aid-support-associate-2021-02

Financial Aid Officer, South College, Knoxville, TN - (posted to TASFAA on February 10, 2021)

The South College Knoxville Campus invites applications for the position of Financial Aid Officer at the Knoxville Campus. The Financial Aid Officer position is a full-time staff member who assists in the student financial aid processes and services at the Knoxville Campus. We are searching for a team-oriented individual with excellent communication and organization skills.

General Responsibilities

• Meet and counsel with students and parents regarding the process of applying for and receiving federal aid. Assist students and parents with the completion of forms and documents required to secure financial aid.

• Collect all documentation required from students and/or parents. Provide notification of any missing documentation to appropriate student and/or parents.

• Complete verification of the information provided by the students and/or parents when required.

• Make the appropriate awards and provide notification to the students and/or parents.

• Accurately set up awards in the administrative software.

• Prepare and maintain financial aid files for each student receiving financial assistance.

• Certify eligibility for grants, scholarships, and loans from the federal, state, and private sources.

• Perform other duties as assigned by the Director of Financial Aid.

Requirements

Minimum Requirements

• Appropriate educational experience, Bachelor’s Degree preferred

• Experience in Financial Aid or Accounting/Management preferred

• Experience with financial aid software and systems preferred

• General knowledge of accounting practices, data processing and computer applications.

Apply online: https://recruiting.paylocity.com/recruiting/jobs/All/7de4a152-343b-4922-94c8-a4dab3c71b14/SOUTH-COLLEGE

Assistant Director of Financial Aid and Enrollment, Vanderbilt University Medical Center for Programs and Allied Health, Nashville, TN - (posted to TASFAA on January 22, 2021)

In this exciting role, you will serve as the leader of institutional enrollment, student financial assistance, and admissions operations for the Center for Programs in Allied Health (CPiAH).  

Registrar Services: The ADES is the director of student enrollment and academic records and, as such, is responsible for the accuracy and integrity of all aspects of course management and scheduling; student information and enrollment systems; academic calendars; student records, and registration; and student transcripts. Provides leadership for the creation, coordination, execution and growth of complex programs independently. Provides leadership to support programs that are expected to experience significant change, expansion or evolution over time.

Admission Services: Oversee processes of verification of applicants’ academic history, degree, and transcripts (both domestic and international), as well as any other application requirements.  

Financial Aid Services: Oversee administrative and student financial aid processes to include, but not limited to calculating award amounts and generating financial aid award letters for financial aid students. Ensure institutional and programmatic compliance with US Department of Education Title IV requirements. Certifying official for Department of Education Title IV Financial Aid and private lenders.

Responsible for ensuring Enrollment Services compliance with programmatic and institutional accreditation requirements. Consistent application of FERPA policy and procedures. Consistent application of ADA/Title IX requirements.

Effectively use Campus Management System.

Full Job Description: https://vanderbilt.taleo.net/careersection/.vu_cs_in/jobdetail.ftl?job=2100060&tz=GMT-06%3A00&tzname=America%2FChicago

Student Financial Services Scholarship Counselor, Belmont University, Nashville, TN - (posted to TASFAA on January 13, 2021)

The Scholarship Counselor position is responsible for assisting the directors in the management of the flow of scholarship data from/to the institutional departments to SFS. The position also serves in the role of counselor for students regarding financial aid and scholarships. Assisting the directors in the communication with students regarding outstanding documents needed to complete financial aid package. The Scholarship Counselor will also serve as the initial contact for the Tuition Exchange program for incoming prospective students. The position will work closely with the Director and Assistant Director of Financial Aid, participate in the day-to-day administration of outside and institutional scholarships in addition to counseling with students and families regarding institutional, state and Title IV aid.

For more information or to apply, please click the link: https://belmont.csod.com/ats/careersite/JobDetails.aspx?site=10&id=1956

Director of Financial Aid, Milligan University, Milligan, TN - (Posted to TASFAA on December 9, 2020)

Reporting to the Vice President for Business & Finance, the Director of Financial Aid administers the

financial aid program for the University while maintaining compliance with federal and state regulations

and university policies and procedures. The Director is responsible for ensuring financial aid offers are

accurate and communicated to students and their families in a timely and efficient manner. The Director

must demonstrate strong Christian faith, a commitment to Milligan’s mission, and a lifestyle consistent

with Milligan’s goals.

For more information, please view the following link: Director of Financial Aid - December 2020.pdf

Financial Aid Manager - TBR System - (posted to TASFAA on December 7, 2020)

The Financial Aid Manager is responsible for coordinating the day-to-day activities of the Financial Aid Service Center, ensuring all financial aid processing functions are provided in a timely and accurate manner and in compliance with all applicable institutional, TBR, state, and federal regulations, policies, and guidelines. In consultation with the Associate Vice Chancellor for Student and Financial Aid Services, this position directs the administration of state and federal aid programs and financial aid related functions, supported through the Service Center, for the technical colleges. The Financial Aid Manager works closely with the institutions of the TBR system and is expected to provide a high level of customer service to all institutions served.

For more information and to apply, please visit the following link:  Job Opportunities at TBR | The College System of Tennessee (csod.com)

IT Technologist III - Office of Financial Aid, University of Tennessee, Knoxville, Knoxville, TN - (Posted to TASFAA on December 2, 2020)

The IT Technologist III  assists prospective and currently enrolled students in financing their educational pursuits. Provides technical support and problem resolution for students and Office of Financial Aid and Scholarships Staff. Maintains systems integrity in the use of software and hardware used in processing financial aid. Serves as a beta tester with vender (Ellucian) for Banner Financial Aid System upgrades. To write technical program statements (SQL) in order to provide requested data from relational database for statistical analysis. Works closely with Enrollment services IT Tech Team, OIT Application & Development Team and DBA team to insure proper performance of systems’ programs and interfaces. Duties include electronic file submissions to the Department of Education and private student loan entities, resolution of programmatic issues, and researching database information to assist with report creation.

For more details and to apply, please visit the following link: https://ut.taleo.net/careersection/ut_system/jobdetail.ftl?job=2000000182&tz=GMT-05%3A00&tzname=America%2FNew_York

Director of Financial Aid, University of Tennessee Health and Science Center (UTHSC), Memphis, TN - (Posted to TASFAA on August 21, 2020)

The University of Tennessee Health and Science Center (UTHSC) in Memphis, Tennessee, is seeking an experienced financial aid professional with leadership skills, compliance expertise, and the demonstrated ability to work in an environment of complexity and collegiality to serve as Director of Financial Aid. As Tennessee’s public statewide flagship health care institution, UTHSC enrolls 3,252 students (2,955 graduate and professional students and 297 undergraduates) in six academic colleges which include: Medicine, Dentistry, Pharmacy, Nursing, Graduate Health Sciences, and Health Professions. The successful candidate will possess skills in administration of aid for students at the graduate and professional levels with a focus on clear communication of process, customer service, compliance, and financial literacy.

Reporting to the Associate Vice Chancellor for Enrollment Management, the Director will serve as one of several senior leaders within the enrollment management division, which includes the offices of financial aid, admissions, one-stop, and registrar.  The Director will collaborate with all administrative and academic divisions to coordinate compliance within the various colleges and programs, acting as both educator in compliance issues, and partner in ongoing program development.

Candidates who plan to apply should send a resume, a detailed letter outlining interest in the University of Tennessee Health Science Center, and contact information for three professional references by email to uthsc@napiersearch.com by September 15, 2020 for best consideration. All applications and nominations will be considered confidential and notice will be given before references are contacted.

Link to complete job announcement: UTHSC-FINAL-08-21-20 (1).pdf