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Current Job Postings |
Director of Student Financial Aid
Department: Financial Aid
Location: Nashville, TN
The Director of Student Financial Aid (Student Financial Services) is responsible for all student account functions, including student billing; cashiering operations; posting of federal and financial aid; timely issuance of student refund checks; monitoring and management of delinquent collection balances; supervising and managing the Financial Services Department; ensuring superior customer service to students, faculty and staff; managing third party vendors. This is a permanent full-time onsite (campus) based position, incumbent must be able to commute to the Nashville campus.
Director of Student Financial Aid Duties and Accountabilities
Director of Student Financial Aid Key Relationships:
Director of Student Financial Aid Key Result Areas:
Objectives:
Major Activities (Critical Success Factors)
Key Performance Indicators:
Director of Student Financial Aid Qualifications:
COMPETENCIES
Director of Student Financial Aid Additional Information:
Sitting and standing for long periods. Dexterity and coordination to handle files and single pieces of paper, occasional lifting of items weighing up to twenty-five (25) pounds such as files, stacks of paper, equipment and other materials. Moving from place to place within the organization, minimal reaching for items above and below desk level. Strength, dexterity, coordination and vision to use keyboard and video display terminal for prolonged periods
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Asst. Director of Financial Aid, Regulatory Compliance
Title: Assistant Director of Financial Aid, Regulatory Compliance
POSITION SUMMARY
This position is responsible for coordinating outreach events, supporting our institutional partners, and helping maintain and monitor the College’s financial aid compliance program.
ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES
Stay abreast of legislative changes impacting the College and assist the Director in partnering with other institutional departments to respond to pending legislation that impacts the Office of Financial Aid or the College, including identifying regulatory changes and ensuring timely updates of institutional procedures to ensure compliance. Manage a risk-based quality control program that provides continuous monitoring of the College’s financial aid performance to ensure compliance with regulatory compliance procedures. This includes transaction testing, reporting, deficiency tracking and remediation. Maintain an ongoing regulatory training program for institutional partners to ensure regulatory awareness and operational effectiveness.
Maintain the financial aid operational and communication calendar to ensure timely reporting. Coordinate office workflows related to file processing, scanning, year-end and preparation and planning for upcoming fiscal year. Oversee EdAmerica Call Center for quality assurance and serve as the primary contact for referrals and escalations. Additionally handle the submission of training opportunities to EdAmerica. Serve as the key contact for addressing Financial Aid issues in the Welcome Center, ensuring timely resolution. Coordinate the financial aid outreach efforts, by scheduling staff for events and workshops, organizing office-sponsored events, and keeping the financial aid webpage information up-to-date. Identify and recommend process improvements within the financial aid office to increase student success, improve department efficiencies, reduce costs and streamline/simplify financial aid processes for students.
Process the financial aid components of the CPOS (Course in Program of Study) daily reports, and collaborate with Records office to resolve any related concerns. Serve as backup to the co-Assistant Director of Financial Aid, as needed but particularly with professional judgement, dependency overrides, homeless youth determinations, and R2T4s. Monitor, update, and resolve engagement reporting throughout the term and during end-of-term processing. Supervise and train assigned office personnel, technical clerks, temporary employees and student workers. Serve as a member of the SAP and IRP appeal committees. Perform other duties as assigned.
REQUIRED QUALIFICATIONS
Bachelor’s degree
Five (5) years of increasingly responsible experience in a financial aid office or at least one (1) year of experience in a financial aid office with sufficient NASFAA credentials to demonstrate required knowledge.
Experience using federal EDE software processing websites (such as NSLDS, COD, FPP, etc.) and other financial aid related software.
PREFERRED QUALIFICATIONS
NASFAA credentials
Prior experience using BANNER, ARGOS, Automic, Dynamic Forms, Xtender (BDM), FAST, and SLATE
KNOWLEDGE, SKILLS AND ABILITIES
Ability to accurately and thoroughly document, record and maintain data. Ability to handle sensitive and confidential information. Demonstrated time management and prioritization skills necessary to complete tasks in a timely manner. Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Critical thinking skills to identify the underlying principles, motivations, reasons or facts by breaking down information or data into separate parts. Knowledge of regulations governing the administration of federal and state financial aid. Proficient MSOffice skills, including PowerPoint or other presentation software. Ability to work nights and weekends, as needed, to get tasks completed.
Open Until Filled: Yes
Rate of Pay: $47,798.00 - $59,748.00 depending on experience
Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.
Nashville State offers flexible work arrangements for positions that qualify.
Title: Financial Aid Specialist
Institution: Jackson State Community College
Job Summary
Assist with the financial aid process so that a student may receive financial aid to attend college. Process documents, manage workflows, and provide customer service to students and other JSCC employees.
Job Duties
Minimum Qualifications
Preferred Qualifications
Knowledge, Skills, and Abilities
Pay Rate: $34,844 - $41,813 Annual salary depending on eligible experience which is defined by the current compensation plan.
FLSA Status: Non-Exempt
Openings: 1
Open Until Filled: Yes. For best consideration, apply by September 27th, 2024.
Special Instructions to Applicants:
To be considered for this position, we require an attached resume, cover letter, and unofficial transcripts/certifications (if applicable).
A completed satisfactory background check will be required before hire.
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Middle Tennessee State University
Assistance Director Technical Services - Financial Aid Office
Close Date – September 17, 2024
Job Summary/Basic Function
Under the supervision of the Associate Director of Financial Aid, job responsibilities include:
(1) Manage all processes regarding Financial Aid Satisfactory Academic Progress.
(2) Utilize SQL and Argos, write reports used for multiple purposes within the Financial Aid Office. Create / update Dynamic Forms.
(3) Supervise a Financial Aid Coordinator and Financial Aid Assistant.
(4) Monitor overaward reports and adjust financial aid as necessary.
(5) Provide backup to the Associate Director of Financial Aid regarding electronic file submissions to the Federal Department of Education, Tennessee Student Assistance Corporation, etc.
(6) Provide technical support to Financial Aid Office staff.
(7) Perform other duties as assigned.
Required Education
Bachelor's degree required
Required Related Experience
Two (2) years progressively responsible experience with computer systems in a service environment, university financial aid or enrollment management office or related area.
Desirable Related Experience
- Three (3) years progressively responsible experience with computer systems in a service environment, university financial aid or related area;
- Three (3) years progressively responsible federal / state financial aid experience;
- Experience utilizing the Ellucian Banner Software System or related Financial Aid Management (FAM) system.
- Working knowledge of SQL and Argos.
Click on this link for additional information and to apply: https://careers.mtsu.edu/en-us/job/497965/assistant-director-technical-services-financial-aid-office
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American Baptist Theological Seminary dba American Baptist College
NASHVILLE, Tennessee
About the Opportunity
The mission of American Baptist College (ABC), a historically Black College with a liberal arts emphasis, is to educate, graduate, and prepare diverse students for Christian leadership, service, and social justice the world. The teaching philosophy at American Baptist College will help students develop a rigorous spirit of curiosity that connects theory to praxis, promotes community and inclusion as well as cultivates habits of life-long learning through continuous self-reflection and self-evaluation. To accomplish these aims we will teach our students to grow ethically and spiritually by expanding their vision to include the principles of social justice, equity, advocacy, and leadership in order to build their analytical and interpretative skills in both faith communities and the broader society.
The Academic and Student Affairs division of American Baptist College invites applications for the Director of Financial Aid. This is a full-time position beginning August 31, 2024. Salary will be commensurate with qualifications and experience.
Responsibilities:
As the Director of Financial Aid, you play a critical role in the academic and student affairs operations by administering the financial aid program at American Baptist College while maintaining compliance with federal and state regulations and college policies and procedures. Reporting to the Vice President for Academic Affairs, the Director of Financial Aid is responsible for all aspects of the student financial aid Title IV program, including evaluating the financial needs of students from a variety of resources and coordinate activities to achieve a strategic, student-centered approach to financial aid activities that support the college’s mission. Therefore duties include, but are not limited to the following essential and core job functions:
Essential Job Functions:
Core Job Functions:
Student Eligibility and Document Review:
Packaging and Awarding
Additional Functions:
Qualifications:
Skills:
Additional Information:
American Baptist College is a Historically Black College with a liberal arts emphasis. Its mission is to educate, graduate, and prepare diverse students for Christian leadership, service, and social justice in the world. The College gives preference in hiring qualified candidates who demonstrate cultural competence for, commitment to, and connection with the mission it advances and the communities and congregations it serves. Moreover, the College seeks candidates immersed in the best and emerging practices in their field for undergraduate education. As an equal opportunity employer, the College values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
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Title: Financial Aid Support Associate
Employee Classification: Clerical & Secretarial
Institution: TCAT-Knoxville
Department: Financial Aid
Campus Location: TCAT Knoxville
Job Summary
The Tennessee College of Applied Technology Knoxville seeks a student-centered Financial Aid Support Associate to serve as the primary contact for all financial aid inquiries. In this role, you will assist in guiding students through the aid process from initial intake to award packaging and disbursements, leveraging your technical skills and commitment to outstanding service. As a helping hand in our office, your administrative expertise and precision will empower students to achieve their career goals through financial support. This impactful position allows you to directly support our college’s mission of workforce development by helping eager learners access training programs. This full-time position will work 7.5 hours daily, Monday through Friday, and 37.5 hours weekly.
Job Duties
Minimum Qualifications
• Must possess a high school diploma or equivalent
• Graduate of a technical diploma or degree
• Minimum of three (3-5) years of office work experience
Preferred Qualifications
• Experience in financial aid, higher education and Banner system with knowledge of financial aid programs
• Graduate of an associate or bachelor degree program
Knowledge, Skills, and Abilities
• Maintain stringent confidentiality of student records.
• Requires knowledge of rules, regulations, and guidelines related to assignments. Knowledge attained through extensive training and experience.
• Ability to simultaneously plan, organize, and solve complex and routine tasks.
• Must have the ability to establish and maintain effective interpersonal working relationships with high schools, colleges, current and prospective students, faculty, staff, and the general public.
• Excellent computer and math skills with attention to detail and accuracy.
• Ability to deal tactfully with the public and co-workers.
• Ability to communicate well on a functional level in both written and verbal form.
• A high level of professionalism, organization, follow-through, and attention to detail is required.
• Willingness to remain current in regulations and policies relating to financial aid programs.
SALARY: Commensurate with education and experience according to Tennessee Board of Regent guidelines within the range of $31,294 - $47,332.
APPLICATION SUBMISSION & REVIEW: To be considered for a position at TCAT Knoxville, you must create and submit an online application that includes your required documents. Your skills, abilities, qualifications, and years of experience will be evaluated using what is recorded on your application. Please include the complete begin and end dates under your employment history. Scan and attach required documents to the online application in Word or PDF format. Review of applicants will begin immediately and continue until the position is filled.
REQUIRED DOCUMENTS:
Resume
Educational transcripts/diploma
Applications are accepted until 09/14/2024.
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Financial Aid Specialist, Austin Peay State University
Position Summary
The Financial Aid Specialist is responsible for reviewing financial aid applications. This role involves direct interaction with students and parents to ensure the proper disbursement of financial aid.
Austin Peay State University is a four-year public, doctoral-level university, with six colleges and four Chairs of Excellence. The University has an enrollment of over 9,000 students and is located in Clarksville, Tennessee, a community of an estimated 166,000 people located approximately 40 miles northwest of Nashville, TN.
Primary Duties and Responsibilities
Analyze and evaluate student financial data.
Verify accuracy and consistency of data from need analysis calculations and federal tax documents.
Perform data analysis to identify discrepancies and determine appropriate resolution actions.
Review federal financial aid applications to ensure files are accurate and complete for aid disbursement.
Counsel students and parents on verification procedures and financial aid matters.
Request additional information from relevant sources to complete the verification process as necessary.
Review verification technical references annually and stay updated on changes.
Transmit and track data corrections.
Discuss financial aid packages and payment arrangements with students and parents.
Maintain and update the policy manual for electronic transmissions, verification, and processing.
Create and update verification forms for the financial aid office annually.
Maintain proficiency with financial aid administration software and related computer programs.
Supervise and train student workers.
Assist in determining eligibility and issuing fee deferments.
Purge inactive files annually and maintain an organized active and pending filing system.
Perform other job-related duties as assigned.
Knowledge, Skills, and Abilities
Proficiency in operating a personal computer and associated software (Outlook, Word, Excel, etc.) and Ellucian Banner.
Effective and appropriate communication skills.
Ability to maintain confidentiality of records and information.
Ability to interact effectively with diverse populations, the University community, and the public.
Keen attention to detail for detecting and correcting grammatical and spelling errors.
Capability to maintain accurate paper and electronic files.
Strong multitasking skills and ability to handle multiple tasks simultaneously.
Understanding and compliance with detailed federal regulations.
Proficiency in performing accurate mathematical computations.
Strong organizational, decision-making, and independent work skills.
Physical Requirements
Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
Required Minimum Qualifications
Associate’s Degree or a minimum of two years of university study.
Previous financial aid experience preferred.
Knowledge of government rules, regulations, guidelines, and procedures related to financial aid.
Successful completion of a background check.
Submission of an official transcript (if applicable) and contact information for three (3) references.
Interested candidates can apply here: https://apsu.peopleadmin.com/postings/17084
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Director of Financial Aid and Scholarships
The University of Tennessee at Martin is accepting applications for a Director of Financial Aid & Scholarships. The Office of Financial Aid & Scholarships (FAS) is housed within Enrollment Services & Student Engagement (ESSE). The Office of FAS is a high-energy, high-stress, forward-thinking department that simultaneously handles multiple, on-going projects. This position will require frequent interaction with: current and potential students and families at the Martin campus and all six Centers, high schools, supervisees, colleagues within ESSE, and faculty/staff from across UTM’s campuses. This position will require occasional night and weekend hours.
The Director is ultimately responsible for compliance with federal, state, and institutional regulations regarding the awarding and disbursement of financial aid refunds. The Director works closely to enhance and improve the overall enrollment (recruitment, engagement, progression) processes. The Director plays a key role in ensuring the Office of Financial Aid and Scholarships is continually assessing its activities and service to provide outstanding support to the constituents of the Martin campus and all six Centers.
Duties & Responsibilities
Duties and responsibilities of this position include, but are not limited to:
Additional Information
The successful candidate should have experience with and passion for personally investing in the success of college students, and the expectation of contributing to our team immediately. The successful candidate should possess a sense of humor and a sincere desire to serve our students, UT Martin, and the surrounding community. The successful candidate should demonstrate flexibility and energy, and be able to think quickly on his/her feet. The successful candidate should be committed to professional development.
The minimum qualifications are:
The desired qualifications are:
Supervision Received
This position will report to the Executive Director of Enrollment Services & Student Engagement (ESSE). In-person and e-mail contact is expected on a regular and frequent basis. Written reports may be expected concerning specific situations. The person in this position is expected to hold regular office hours and check e-mail frequently.
Application Process: Qualified applicants must apply online and attach a cover letter and resume.
Application Deadline: Applicant review will begin immediately and will continue until a candidate has been identified.
Minimum hiring rate $85,778.17 annually (Market Range 15) - Salary is commensurate with education and experience.
To view Annual Security & Fire Report https://www.utm.edu/offices-and-services/public-safety/_media/2023 UTM ASFSR official.pdf
Job Executive/Administrative
Primary Location US-Tennessee-Martin
Organization Financial Aid & Scholarships
Campus/Institute Martin
Schedule Full-time
Job Posting Jul 16, 2024, 2:59:22 PM
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Associate Director, Financial Aid, Christian Brothers University (posted 7/18/24)
About Christian Brothers University:
CBU is committed to creating and maintaining a rigorous and enriching learning experience for our students by providing them the best instruction and support by a superior faculty and staff. CBU encourages opportunities to celebrate diversity in an environment that prepares our students to be global citizens. CBU is an attractive and safe campus environment, and it is quite possibly one of the friendliest campuses anywhere.
If you would like to contribute to these hallmarks of a CBU education, please consider applying for our faculty or staff vacancies through these current employment opportunities.
Job Description:
The Associate Director assists with the overall responsibility for daily operations of the Financial Aid office, including training and management of operational staff, awarding aid, verification, Satisfactory Academic Progress (SAP) and appeals, return to Title IV calculations (R2T4), compliance, and process improvement. The Associate Director maintains full working knowledge of the federal, state, and institutional regulations. The Associate Director of Financial Aid is responsible for financial aid fund management and the administration of the Federal Direct and private loan programs. The Associate Director is responsible for management of the disbursement process, reporting, and reconciliation of Title IV programs. The Associate Director of Financial Aid serves as a resource to ensure compliance regarding Title IV eligibility questions from financial aid staff. This position is to serve as backup to the Director of Financial Aid, as needed.
Essential Duties and Responsibilities:
Additional Information:
Christian Brothers University is a Catholic university in the student-centered tradition of the De La Salle Christian Brothers. CBU fosters academic excellence in a range of programs to prepare students from all faiths and backgrounds for careers and lives informed by the Lasallian values of faith, service, and community.
Christian Brothers University offers a comprehensive benefits package including health, dental, vision, life and disability insurance, flexible spending, retirement pension plan, 403(b), and both undergraduate and graduate tuition waiver plans. CBU also offers tuition waivers for dependents of employees and participates in the Tuition Exchange Program, a reciprocal scholarship exchange program for family members of full-time faculty and staff.
Christian Brothers University offers equal employment opportunity to all applicants for employment, regardless of sex, age, race, color, religion, sexual orientation, national and ethnic origin or disability.
Click on this link to apply______________________________________________________________________________________________________________________________________________________________________
Financial Aid and Admissions Officer, Student Financial Aid and Scholarships, Vanderbilt University (posted 7/10/2024)
Position Summary:
The Financial Aid and Admissions Officer is part of the dynamic Office of Student Financial Aid and Scholarships (OSFA) and Office of Undergraduate Admissions (OUA) teams within University Enrollment Affairs at Vanderbilt University. This individual is a key contributor responsible for assisting in the efforts to recruit and enroll new members of the undergraduate schools of the university. This position will interact with prospective students and applicants and may exercise independent judgment in contributing to decisions on behalf of the applicant. Additionally, this position will report directly to senior leadership team members in both OUA and OSFA. The individual serving in this capacity will primarily work in OUA from October – March and OSFA from April – September.
About the Office of Student Financial Aid:
The OSFA is responsible for providing financial assistance to students whose economic circumstances are such that they could not otherwise afford to attend. In addition, we provide limited merit-based assistance to select undergraduate students who demonstrate exceptional accomplishment and intellectual promise.
Vanderbilt welcomes students who can benefit from and contribute to the community, regardless of their financial situation. The University is committed to reviewing applicants for admission without regard to their financial need, then assistance is awarded to any student who establishes eligibility for such need-based assistance on the basis of family financial criteria.
The OUA at Vanderbilt University is a critical unit within University Enrollment Affairs that contributes greatly to the entire Vanderbilt community. Its mission is to recruit, select, and enroll a diverse cohort of degree-seeking first-year and transfer students who are intellectually curious, academically talented, and socially engaged. The Office communicates systematically with hundreds of thousands of prospective students through traditional printed publications, the web, and other social media channels, and serves as the first point of contact for members of the public interested in VU.
Vanderbilt fully supports the concepts of diversity, equity, and inclusion, and is committed to the belief that equity and social justice must be accorded to all. Vanderbilt also believes that a part of its responsibility is to contribute to a diverse university community where students, staff, and faculty of differing backgrounds, viewpoints, and life experiences learn about and from each other in classroom settings as well as throughout the entire campus.
Key Functions and Expected Performance:
Supervisory Relationships:
This position does not have supervisory responsibility. This position reports directly to the Deputy Director of Financial Aid.
Education and Certifications:
Special Instructions:
Please include a cover letter, along with your resume for the hiring manager to review.
Experience and Skills:
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Financial Aid Counselor, Extended Campuses, Nashville State Community College (posted 7/8/2024)
POSITION SUMMARY
The Financial Aid Counselor, Extended Campuses, provides excellent customer service and guidance to diverse groups of both traditional and non-traditional students and their families throughout the financial aid process; and supports students at our extended campuses with financial aid questions both virtually and in person. Regular travel among campuses will be required.
ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES
Provide guidance throughout the financial aid process to prospective, new, and current students and their families. Evaluate students’ Satisfactory Academic Progress (SAP). Counsel students regarding file completion, repercussions of drops/withdrawals, SAP appeals. Maintain knowledge of polices of other departments (registrar. Bursar, human resources, admissions, etc.) and understand the impact of their processing on a student’s financial aid eligibility. Utilize conflict resolution skill sets to ensure student financial aid issues are resolved in a friendly and professional manner while assisting students with understanding their financial aid situation and potential solutions. Maintain student confidentiality in accordance with FERPA regulations and Financial Aid policies at all campuses. Ensure that separation of duties is maintained at all campuses. Data entry and scanning of financial aid documents at an extended campus.
REQUIRED QUALIFICATIONS
Bachelor’s degree
Two or more years of related higher education experience
PREFERRED QUALIFICATIONS
Experience in financial aid
Experience with Banner, SLATE, and Degree Works
NASFAA credentials
KNOWLEDGE, SKILLS AND ABILITIES
Ability to communicate with a diverse group of students and parents regarding financial aid. Must be detail oriented and organized while maintaining high degree of accuracy. Knowledge of financial aid regulations. Ability to review, interpret, and make professional judgments on complex issues while maintaining compliance with federal and state regulations. Ability to understand personal income tax laws as they relate to federal financial aid. Ability to work independently as well as in a team environment.
Open Until Filled: Yes
Rate of Pay: $37,187.00 - $44,636.00 depending on experience
Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.
Nashville State offers flexible work arrangements for positions that qualify.
Apply at FA Counselor, Extended Campuses - Nashville, Tennessee, United States (tbr.edu)
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Temporary - Financial Aid Processor, Nashville State Community College (posted 7/8/2024)
POSITION SUMMARY
This is a temporary position designed to assist with verification, review, and award of files during peak processing times. This position is fully remote.
ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES
Analyzes student verification files for accuracy and makes corrections as necessary. Evaluates students’ Satisfactory Academic Progress. Awards students federal aid. Counsel students regarding file completion, repercussions of drops/withdrawals, SAP appeals via email,
phone calls, and/or TEAMS chats. Participate in online training.
REQUIRED QUALIFICATIONS
Bachelor’s degree
Two or more years of related experience in Financial Aid.
Experience with Banner.
Reliable internet connection.
Only applicants who reside in Tennessee will be considered.
PREFERRED QUALIFICATIONS
At least 5 years of experience in Financial Aid
KNOWLEDGE, SKILLS AND ABILITIES
Ability to communicate with a diverse group of students and parents regarding financial aid. Must be detail oriented and organized while maintaining high degree of accuracy. Knowledge of financial aid regulations. Ability to review, interpret, and make professional judgments on complex issues while maintaining compliance with federal and state regulations. Ability to work independently.
Open Until Filled: Yes
Rate of Pay: $30.00 per hour
Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.
Nashville State offers flexible work arrangements for positions that qualify.
Apply at Temporary - Financial Aid Processor - Nashville, Tennessee, United States (tbr.edu)
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Financial Aid Outreach Coordinator, Tennessee Tech University (posted 6/28/2024)
Job Purpose:
The overall purpose of this job is to advise, guide, and educate current students, prospective students, families, counselors, faculty and staff, and the overall community on financial aid programs while adhering to the University and FERPA policies.
Tennessee Tech is an Equal Opportunity/Affirmative Action employer.
Essential Functions:
Responsible for creating a financial literacy program that includes but is not limited to the FAFSA application process, budget development, debt management, and student resources for education. Responsible for scheduling appointments via teams, phone, or in person with all students and their families to advise on their specific financial situation and needs. Represents the financial aid office at all outreach events such as local high schools, community events, student orientation, and etc. Responsible for creating and delivering financial literacy presentations at outreach events when needed. Responsible for staying informed on all federal, state, and institutional regulations. Responsible for providing great customer service to all students and handles all situations with tact and discretion. Serves as a liaison for financial aid and collaborates with other departments such as Admissions, Bursar, OCM, and the student launchpad to promote cooperative relationships. This position will also review and maintain the Financial Aid Policies and Procedures as applicable to this role, as well as monitor the campus website. Position will assist Associate Director and Director with the Financial Literacy Program. Other duties as assigned.
Minimum Qualifications:
Bachelor’s degree from an accredited institution in a related field. A minimum of two years of direct financial aid experience or four years of related professional experience. Ability to interpret and apply policies and procedures. Ability to travel independently to outreach events. Excellent customer service skills with the ability to counsel parents and/or students with confidential and delicate situations. High level of organization and ability to handle a large volume of work under pressure. Effective oral, written, listening and communication skills.
Preferred Qualifications:
Customer service experience is preferred. Experience as a presenter. Ability to multitask in a high traffic environment and still provide timely, accurate results. Ability to work independently, prioritize and attend to details as needed. Ability to make independent decisions when scheduling appointments for students. Ability to read, analyze and interpret financial aid reporting. Ability to read, analyze and interpret federal/state regulations and institutional policies and procedures. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to train students and supervisors. Ability to respond effectively to common inquiries or complaints from students/families with regards to Federal Work study.
Please apply online at https://jobs.tntech.edu/postings/17948
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Financial Aid Counselor, Northeast State Community College (posted 6/18/2024)
Blountville, Tennessee, United States
Staff
Staff Full-Time
Closing on: Jun 30 2024
Title: Financial Aid Counselor
Employee Classification: Clerical & Secretarial
Institution: Northeast State Community College
Department: Financial Aid
Salary: $30,947-$37,148, dependent upon education and experience
Job Summary
• Serve as a customer service representative for the Office of Financial Aid, greeting students at the reception desk and assisting them with financial aid questions or concerns.
• Seek help from other financial aid staff, or staff outside our office, as appropriate based on student needs.
• Provide a positive experience for visiting students and staff.
• Respond to emails in the office email account.
• Support processing in various program areas, including but not limited to: state aid programs, private loan processing, consortium agreements, processing student appeals and student need requests.
• Collect, check and scan documentation mailed, faxed, or hand-delivered to the Office of Financial Aid. • Assist with the packaging of outgoing mail.
• Provide assistance on checking/processing various reports.
• Assist with scanning prior-year documentation into BDMS.
• Serve on internal and external committees as needed.
• Participate in cross training with other staff within the Student Success Division as appropriate.
• Participate in on and off campus events such as open houses, orientations, and FAFSA events as needed.
• Occasional trips to off-campus sites may be required.
• Complete other assignments as directed by supervision.
Minimum Qualifications
• Associate degree required from an accredited institution and one (1) year of experience in an office setting or business-related customer service position
Preferred Qualifications
Knowledge, Skills, and Abilities
For assistance regarding the job ad, application process, or application status, please contact the Office of Human Resources at 423-354-5183 or HRstaffing@northeaststate.edu.
Special Instructions to Applicants: To be considered for a position at Northeast State, you must create an online application. A resume and unofficial transcripts are required; a cover letter is optional. You will also be required to provide the contact information for a minimum of three (3) professional references. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Please note that attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience.
Financial Aid Support Associate, Tennessee Board of Regents (posted 5/29/2024)
*This position is remote but requires the successful candidate to reside in Tennessee*
The Service Center at the Tennessee Board of Regents (TBR) supports the System Office and colleges within the following functional areas: Human Resources, Payroll, Finance, Student, and Financial Aid. The financial aid service area of the Service Center supports financial aid administration functions at the TCATs as well as Community Colleges. The position is a member of the shared services team reporting to the Office of Student Success.The Financial Aid Support Associate, Shared Services is responsible for ensuring all financial aid processing functions are provided in a timely and accurate manner and in compliance with all applicable institutional, TBR, state, and federal regulations, policies, and guidelines. In consultation with the Service Center Director for Financial Aid and TCAT staff, this position administers state and federal aid programs, performs Pell Grant reconciliation, federal student aid verification, Return of Title IV (R2T4), and other financial aid related functions for the technical colleges. The Financial Aid Support Associate, Shared Services, works closely with the institutions of the TBR system and is expected to provide a high level of customer service to all institutions served.
For more information and a complete job description, please visit: https://careers.tbr.edu/jobs/service-center-financial-aid-associate-nashville-tennessee-united-states
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Director of Financial Aid - Competency Based Education, South College, Knoxville, TN (posted 5/17/2024)
Description
South College invites capable, energetic, outgoing, applicants who are focused on transforming lives of our customers/students! At South College, you will help implement our strategy of “Where Dreams Find Direction!” We are one of the nation’s fastest growing institutions of higher learning with over 11,000 students covering 7 campuses and Online learning sites. We are also one of nation’s highest producers of licensed healthcare professionals offering a myriad of undergraduate and graduate healthcare programs for our students.
South College’s vision communicates its commitment to student success: South College strives to be a college of choice for students seeking quality career-focused educational programs offered at multiple levels and through a variety of deliveries. High academic standards and focus on excellence result in graduates from a growing and diverse range of academic disciplines who are prepared to enter the workforce.
The South College - CBE Campus invites applications for the position of Director of Financial Aid. The successful candidate will oversee the financial aid processes and services for the campus while working closely with the Campus President and the Senior Director of Financial Aid. We are searching for a team-oriented individual with excellent communication and organization skills.
General Responsibilities
Requirements
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Financial Aid Counselor, Carson-Newman University (posted 5/17/2024)
Carson-Newman University is a Christian, liberal arts-based University built upon the Lordship of Jesus Christ as evidenced historically and revealed in the Scriptures.
Job Title: Financial Aid Counselor
Department: Financial Aid
Reports To: Director of Financial Aid
FLSA Status: Exempt
Time Requirements: 40 hours per week
Summary Description: The Financial Aid Counselor is an important role in our recruitment and retention of students in enrollment management. To contribute to our goals, the Financial Aid Counselor must be able to attend regular training to learn complex rules and policies; apply rules and policies during awarding and auditing of aid; and communicate rules and policies to students, parents, and other constituents. The Financial Aid Counselor is primarily responsible for counseling students and families, awarding and auditing financial aid, learning other student services areas to provide excellent customer service, and managing an aid program effectively. The Financial Aid Counselor will have a specific aid program(s) responsibility and attend regular training to learn best practices and rules and regulations of their specific aid program(s).
Functional Description:
Supervisory Responsibilities: None
Education: Bachelor’s Degree in Counseling, Business, or related field or experience in financial aid in lieu of degree.
Experience: Office experience required. Background of higher education administration is preferred. Experience working with Ellucian Colleague software system, and Softdocs preferred.
Required Skills:
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Must be able to work on a computer in front of two monitors majority of the day • Must be able to answer phones, and communicate electronically and verbally • Able to deal with stress
• Able to work in an area where noise, and distractions may occur
• Able to travel to financial aid events and work limited weekends, as requested • Able to lift 25 lbs., such as boxes of office materials
General Information: This description is designed to describe the general nature of the job and is not intended to be an exhaustive list of all responsibilities, skills, and duties. It is the responsibility of the supervisor for this position to formally outline in writing any performance expectations including specific duties for which the employee assigned to this position will be held accountable in terms of performance evaluation.
Employee Expectations: The University expects all employees to conduct themselves in a manner that is appropriate for a Christian institution and to be worthy examples in moral conduct and behavior for the students of the University and fellow employees.
_________________________________________________________________________________________________________________________________________________________________________________________________________________Financial Financial Aid Administrator, Tusculum University (posted 5/17/2024)
Financial Aid Administrator- 050324
Description
Tusculum University invites qualified candidates to apply for the full-time position of Assistant Director of Financial Aid. The Assistant Director of Financial Aid will, under minimal supervision, assist the Director and Associate Director of Financial Aid in the implementation and administration of federal, state, institutional, and external aid awards. Areas of responsibility include monitoring and applying federal, state, and institutional aid; utilizing software to ensure efficient processing of student aid while maintaining compliance with state, federal, and institutional regulations; provide counseling and information sessions for students, parents, faculty, and staff. This individual will be part of a team dedicated to student success. The Assistant Director will assist in the day-to-day activities and be the back-up to any FA position’s responsibilities and duties.
Duties include:
Minimum Entry Requirements:
Bachelor’s degree preferred and experience in financial aid or higher education is preferred. Applicants must possess effective interpersonal, oral, listening, and written communication skills; an outgoing personality; the ability to work independently and as part of a team; a flexible attitude; professionalism, customer service skills, and a willingness to travel, work evenings and weekends as needed. This comprehensive position requires experience coordinating multiple projects, a mathematical aptitude, a strong work ethic and excellent time/project management skills to be successful. Extensive knowledge of computer software programs, Microsoft Office, and analytical and problem-solving skills are also required.
How to apply:
Only online applications will be accepted. Send a cover letter, resume, the names & contact information of 3-5 references, and Tusculum University application (This form can be located at the top of the web page https://www3.tusculum.edu/hr/employment-opportunities) electronically to turesume@tusculum.edu Attn: Financial Aid Administrator
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Financial Aid Counselor, Motlow State Community College (Tullahoma, TN) (posted 5/1/2024)
Assists with administration, processing, verifying eligibility, awarding, monitoring, and adjusting awards each semester; reconciling the account; and maintaining the student information system/Banner as related to the federal/state/local/institutional or assigned financial aid programs and funds. Counsels new or returning undergraduate students in relation to financial aid.
Minimum Qualifications:
Associates degree earned from a regionally accredited institution; Two (2) years of direct financial aid experience is required within an institutional financial aid office and/or State Student Assistance Agency office (Note: Federal Work Study positions cannot satisfy this qualification).
Motlow State is an EEO/AA/Title VI/Title IX/Sections 504/ADA Employer
Motlow State Community College does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, sex, disability, age status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.
Apply here: https://careers.tbr.edu/jobs/financial-aid-counselor-tullahoma-tennessee-united-states
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Senior Systems Analyst, Vanderbilt University (posted 4/17/2024)
Position Summary:
The Senior System Analyst is part of the Student Financial Aid and Scholarships Department at Vanderbilt University and is a key individual contributor responsible for day-to-day operations related to the monitoring, administration, and maintenance of the PeopleSoft Financial Aid software system and all other systems related to processing activities of Financial Aid. Reporting to the Deputy Director for Operations, the Senior System Analyst will have a working knowledge of the financial aid business processes that drive the application system in order to provide customer service to the financial aid staff through system support. In addition, the Senior System Analyst will work with Process and Solution Implementation (PSI) division personnel, helping integrate Student Financial Aid activities within the overall student support system architecture. The Senior System Analyst must be willing to work in a team setting, as well as work independently with minimal direct supervision. The ability to multi-task and prioritize system and end-user needs is required. This position is also expected to provide knowledge-sharing, guidance, and mentorship to less experienced team members in the immediate and/or broader team.
About the Work Unit:
The OSFA is responsible for providing financial assistance to students whose economic circumstances are such that they could not otherwise afford to attend. In addition, we provide limited merit-based assistance to select undergraduate students who demonstrate exceptional accomplishment and intellectual promise.
Vanderbilt welcomes students who can benefit from and contribute to the community, regardless of their financial situation. The University is committed to reviewing applicants for admission without regard to their financial need, then assistance is awarded to any student who establishes eligibility for such need-based assistance on the basis of family financial criteria.
Key Functions and Expected Performance:
Responsible for the daily functional operation of the main application system in Financial Aid including initiating, monitoring, overseeing, and analyzing the results of system processes, which are used to support the operational and business needs of the office.
â–ª Ensures OSFA systems are running as necessary to complete OSFA work and comply with applicable federal, state and institutional guidelines.
â–ª Manages annual financial aid year setup and performs related support functions to enable the setup of each new financial aid year. This includes data entry, table setup, setup review, testing, merging data, interfacing data, creating and updating documentation.
â–ª Manages Artificial Intelligence implementation for OSFA.
â–ª Coordinates all development and testing of vendor system, Dynamic Forms.
â–ª Maintains Security Administration for PeopleSoft, DynamicForms, Scholarship Manager, and DocFinity.
â–ª Assists OSFA staff in creating reports to analyze work.
â–ª Establish and run processes to update PeopleSoft and other systems data.
â–ª Provides training during system and new process implementations.
â–ª Collaborates with other departments to process external uploads of data for disbursement processing.
â–ª Assists in setup, security, and maintenance of vendor system, Scholarship Manager.
â–ª Works with the senior staff to formulate protocols, initiates automated processes, monitors system performance, and handles problems and outages.
â–ª Under the guidance and direction of the office’s senior staff and in conjunction and collaboration/coordination with the PSI team division personnel, leverages knowledge and experience to provide in-depth analysis to define scopes, evaluate, develop, and recommend policies, procedures, and strategies relative to the operation of the office’s overall financial aid management
â–ª Translate business needs and staff supplied specifications into effective system solutions.
â–ª Works with the PSI and VUIT teams to test system upgrades, process improvement, and regulation releases.
â–ª Responsible for development and implementation of appropriate data reporting programs and required processing procedures in support of staff information needs identified through discussions and/or written communications.
â–ª Uses automated system software to interface with various government and private entities in order to retrieve relevant support data needed as part of the overall processing mission of the office.
â–ª Reviews existing queries and reporting tools and processes to determine their continued accessibility and suggests any relevant changes as appropriate; writes new queries, as needed.
â–ª Analyzes data and any other relevant information to compile statistical reports and interprets/determines trends and determines if report results are logical and reasonable in light of the information requested.
â–ª Participates in ongoing systems training on the vendor supported PeopleSoft financial aid management system and other software used in the office.
â–ª Works with senior staff to educate the office personnel on new features and processes as they became available.
â–ª Other duties as assigned.
Supervisory Relationships:
â–ª This position does not have supervisory responsibility, the position reports administratively and functionally to the Associate Director for Operations.
Education and Certifications:
â–ª A Bachelor’s degree from an accredited institution of higher education is necessary.
Experience and Skills:
â–ª At least five years of related experience is necessary.
â–ª 3-5 years' experience with PeopleSoft Campus Solutions is preferred.
â–ª Proficiency with Microsoft Office (Word, Excel, Outlook, and Access) is necessary.
â–ª Demonstrated ability working collaboratively in a team environment is necessary.
â–ª Ability to communicate effectively, both orally and in writing is preferred.
â–ª Ability to process computer data and to format and generate reports is preferred.
â–ª Database management skills are preferred.
â–ª Ability to make independent administrative/procedural decisions and judgements is necessary.
â–ª Knowledge of financial aid policies, procedures, and eligibility requirements is preferred.
â–ª Experience in administering federal financial aid programs is preferred.
â–ª Knowledge of Oracle/PeopleSoft Student Administration is preferred.
â–ª Knowledge of federal financial aid program processing software (e.g. EdConnect) is preferred.
Job Identification: 10005218
Job Category: Information Technology
Posting Date: 04/15/2024, 04:37 PM
Locations: Nashville, TN, United States
Apply Before: 05/12/2024, 04:36 PM
Job Schedule: Full time
Apply: https://ecsr.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/10005218
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Technical Clerk - Financial Aid, Tennessee State University (posted 4/15/2024)
Position Title: Technical Clerk -Financial Aid
Division: Business and Finance
Department: Financial Aid
Number of hours per week: 37.5
Days to be worked: Monday, Tuesday, Wednesday, Thursday, Friday
Months per year: Fiscal (12 months)
Job Type: Full-Time
Campus: Main Campus
Position Number: 111775
Pay Basis: Semi-Monthly
Tennessee State University Office of Financial Aid invites applications for the position of Technical Clerk.
Job Description:
Main responsibilities include maintaining the financial aid document database, compiling and cataloging received documents daily. This staff member evaluates and audits documents and information to provide efficiency to paperless workflow. Primary contact for the BDMS-Banner scanning/indexing system and provides technical assistance to other financial aid staff for paperless workflow and trains staff to use imaging software. Trains and supervises federal work study students who assist with the scanning and indexing process. Additional responsibilities include printing and mailing of routine written correspondence to new students through established electronic process. Responds to internal inquiries and researches issues related to student data application information and documents received. Performs other job-related duties as assigned. Staff member must adhere to the federal Title IV rules and regulations and their application in relation to the packaging of Title IV for a more effective evaluation and to ensure compliance with data retention standards in conjunction with federal regulations.
Minimum Qualifications:
Graduation from a standard high school or equivalent and experience with Microsoft Office Suite. Ability to communicate clearly both verbally and in written form. Knowledge of financial aid guidelines and regulations. Must be customer-service oriented.
Special Instructions to Applicants:
Employment is contingent upon successfully completing a criminal background check as mandated by Tennessee State University.
Official transcripts for positions which require a post-secondary undergraduate degree, advanced degree and/or certification must be presented upon hire.
An unofficial transcript may be attached in the “Transcript” section.
You will be required to provide names and contact information for three references during your application to the posting. If you are the recommended candidate for the position, our online hiring system will automatically generate solicitation for these letters using contact information you provided.
Open Date: 04/08/2024
Close Date: 04/21/2024
Job Category: Technical
Tennessee State University offers eligible employees a competitive benefits package that includes annual leave (vacation), sick leave, medical, dental, vision, life insurance, retirement, flexible benefits plans and more. Visit https://www.tnstate.edu/hr/benefits.aspx for more information.
Quick Link: https://jobs.tnstate.edu/postings/8346
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Coordinator of State and Private Funds, Tennessee State University (posted 4/15/2024)
Position Title: Coordinator of State and Private Funds
Division: Business and Finance
Department: Financial Aid
Number of hours per week: 37.5
Days to be worked: Monday, Tuesday, Wednesday, Thursday, Friday
Months per year: Fiscal (12 months)
Job Type: Full-Time
Campus: Main Campus
Position Number: 069790
Pay Basis: Monthly
Tennessee State University Office of Financial Aid invites applications for the position of Coordinator of State and Private Funds. The job duties are listed below:
Job Description:
A. Process, certify, and reconcile Tennessee State Lottery Scholarships.
B. Process, certify, and reconcile Tennessee State Grant Awards.
C. Process information concerning third party scholarships and apply scholarship funds to student accounts in accordance with all Title IV regulations and guidelines.
D. Provide general financial aid counseling to undergraduate and graduate students and their families.
E. Process all other state scholarships and reconcile funds each term for each program including Lottery related awards.
F. Assist existing and prospective students with on-line completion (submission) of various financial aid forms such as FAFSA on the web, Master Promissory Notes, entrance and exit
G. Performs other duties as assigned related to scholarships and determination of general financial
Minimum Qualifications:
Baccalaureate Degree in Counseling, Management, or related field. A minimum of three years of experience in admissions, recruitment, or enrollment services. Knowledge of rules and regulations governing Tennessee Education Lottery Scholarship and other Department of Education Regulations relating to the awarding of Title IV funds.
Special Instructions to Applicants:
Employment is contingent upon successfully completing a criminal background check as mandated by Tennessee State University.
Official transcripts for positions which require a post-secondary undergraduate degree, advanced degree and/or certification must be presented upon hire.
An unofficial transcript may be attached in the “Transcript” section.
You will be required to provide names and contact information for three references during your application to the posting. If you are the recommended candidate for the position, our online hiring system will automatically generate solicitation for these letters using contact information you provided.
Open Date: 04/12/2024
Close Date: 04/28/2024
Job Category: Administrative/Professional
Tennessee State University offers eligible employees a competitive benefits package that includes annual leave (vacation), sick leave, medical, dental, vision, life insurance, retirement, flexible benefits plans and more. Visit https://www.tnstate.edu/hr/benefits.aspx for more information.
Quick Link: https://jobs.tnstate.edu/postings/7449
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Financial Aid Analyst, Tennessee State University (posted 4/15/2024)
Position Title: Financial Aid Analyst
Division: Business and Finance
Department: Financial Aid
Number of hours per week: 37.5
Days to be worked: Monday, Tuesday, Wednesday, Thursday, Friday
Months per year: Fiscal (12 months)
Job Type: Full-Time
Campus: Main Campus
Position Number: 012910
Advertised Salary: $48,263.58-$58,647 DOE
Pay Basis: Monthly
Tennessee State University Office of Financial Aid invites applications for the position of Financial Aid Analyst. This position is responsible for the following:
Job Description:
Minimum Qualifications:
Bachelor’s degree and a minimum of two years of experience in a financial aid setting.
Special Instructions to Applicants:
Employment is contingent upon successfully completing a criminal background check as mandated by Tennessee State University.
Official transcripts for positions which require a post-secondary undergraduate degree, advanced degree and/or certification must be presented upon hire.
An unofficial transcript may be attached in the “Transcript” section.
You will be required to provide names and contact information for three references during your application to the posting. If you are the recommended candidate for the position, our online hiring system will automatically generate solicitation for these letters using contact information you provided.
Open Date: 04/02/2024
Close Date: 04/21/2024
Job Category: Administrative/Professional
Tennessee State University offers eligible employees a competitive benefits package that includes annual leave (vacation), sick leave, medical, dental, vision, life insurance, retirement, flexible benefits plans and more. Visit https://www.tnstate.edu/hr/benefits.aspx for more information.
Quick Link: https://jobs.tnstate.edu/postings/8314
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Associate Director of Counseling & Records Management, University of Tennessee Knoxville (posted 4/12/2024)
The Office of Financial Aid and Scholarships at the University of Tennessee, Knoxville, (UTK) invites applications and nominations for our Associate Director of Counseling & Records Management position. We are seeking candidates who can contribute in meaningful ways to enhancing the accessibility of higher education, fostering a diverse and inclusive academic environment, improving the recruitment and graduation of our students.
Applications received within the first 2 weeks (14 days) of the job posting date will receive priority review.
The Position:
This is an on-campus position with some hybrid/remote work schedule flexibility.
Independent responsibility for managing and direct oversight of multiple areas of financial aid programs and the associated staff members. Expected to have a high level of technical knowledge and expertise in federal and state regulations, and will make independent judgments and decisions regarding federal, state, and institutional financial aid awards, appeals regarding initial and continuing aid eligibility. The position exercises substantial independence of administrative authority and discretion and is authorized to independently commit the institution to financial aid decisions. Has oversight and override authority for all appeals decisions. The position has substantial responsibility for assisting the Director of Financial Aid with all outreach and customer service efforts, for both internal and external partners. Assist in the development, implementation, and administration of Federal, State and University financial aid programs. Responsible for the oversight and direction of the counseling and verification teams. Owns responsibility for the daily student service operations of the office including oversight of financial aid email/ticket inquiries, phone queues and calendar.
Required Education and Experience:
• Minimum of 3-5 years of progressively responsible financial aid experience.
• Experience specifically related to federal and state financial aid programs in a college or university setting.
• Previous supervisory experience.
Preferred Education and Experience:
• 5 or more years of progressively responsible financial aid experience.
Required Knowledge, Skills, and Abilities:
• Excellent oral and written communication skills.
• Excellent and demonstrated ability to work effectively with students, the public, the university community, and external constituencies.
• In-depth knowledge of federal, state, and institutional financial aid regulations and policies.
• Ability to work independently and under time constraints.
• Ability to supervise staff and coordinate job assignments.
• Strong computer skills required.
Preferred Knowledge, Skills, and Abilities:
• Familiarity with Microsoft Office products (or similar).
• Ellucian Banner, OnBase, and/or TeamDynamix experience preferred.
For full consideration, applicants should submit a cover letter detailing relevant experience along with a resume and the name, e-mail address, and telephone number of three to five professional references. References will not be contacted without explicit permission of the candidate.
The University of Tennessee is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA institution in the provision of its education and employment programs and services. All qualified applicants will receive equal consideration for employment and admission without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, genetic information, veteran status, and parental status.
Applicants needing reasonable accommodation to participate in the application process or who may need assistance with their application should contact Human Resources at (865) 974-6642. Inquiries should be directed to the Office of Equity and Diversity, 1840 Melrose Avenue, Knoxville, TN 37996-3560, telephone 865-974-2498. Requests for accommodation of a disability should be directed to the ADA Coordinator at the Office of Equity & Diversity.
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Director of Financial Aid, Jackson State Community College (posted 4/8/2024)
Job Summary
The Director, Financial Aid demonstrates specialized knowledge of financial aid programs and grants to develop and implement student-centered and fiscally accountable services, student eligibility, and financial aid delivery; administers federal financial aid and mandated reporting; develops and implements financial aid policies, procedures, and processes to ensure compliance with federal, state, and institutional regulations.
Job Duties
Minimum Qualifications
Master's Degree, Business Administration, Financial Aid or Higher Education Administration, with a minimum of 4-7 years of direct financial aid office experience as the Assistant Director or above, including supervision of staff and oversight of federal aid programs, such as Title IV.
Preferred Qualifications
Demonstrate proficiency with student records and database management such as Banner or another integrated software.
Apply here: https://careers.tbr.edu/jobs/director-of-financial-aid-jackson-tennessee-united-states
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Financial Aid Specialist, TCAT Hartsville (posted 4/8/2024)
The Tennessee College of Applied Technology Hartsville is accepting resumes and taking applications for the position of Financial Aid Support Specialist.
MINIMUM REQUIREMENTS:
GENERAL DUTIES:
Entry-level position conducting compliance with federal criteria to determine the relative eligibility of each financial aid applicant. Performs daily Banner Financial Aid processes; resolves data conflicts and over awards; familiar with federal, state, and institutional awarding rules and regulations; provides financial aid counseling to students and parents regarding all aspects of the financial aid process; makes necessary referrals to other student service offices; assists with adjunction of student appeals relating to financial aid; interacts with appropriate outside entities in order to facilitate the student eligibility process; utilizes enhanced internal and external communication systems to inform students about financial aid policy and procedure; assists with reporting function (IPEDS, Gainful Employment, NSLDS, 1098-T processing, etc.) in accordance with federal regulations; coordinates with Business Office and Admissions; assists team members when necessary to enable the success of the Student Services department; maintains professional connections in state and national financial aid organizations; and other duties as assigned. In addition, the ideal candidate will be an enthusiastic team player who is willing to take initiative and go above and beyond the call of duty in a changing work environment and whose career objectives include being a member of a dynamic and growing institution that has the vision to expand its services and increase its offerings to the citizens, businesses, and industries in its service area.
SALARY:
Commensurate with experience according to Tennessee Board of Regent guidelines; this is a full-time position with full benefits; including health insurance; retirement; 401K; holidays; and annual and sick leave. The application deadline is April 21, 2024.
Qualified applicants may submit a letter detailing how they meet the requirements for the position, accompanying resume, and application here:
https://tcathartsville.edu/about/jobs-and-employment?job=496801
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Assistant Director of Financial Aid, Middle Tennessee School of Anesthesia (posted 3/8/2024)
JOB SUMMARY
The Assistant Director Financial Aid provides direct support to the Director of Financial Aid in administration of MTSA’s graduate student financial aid program.
QUALIFICATIONS
RESPONSIBILITIES
COMMITTEE INVOLVEMENT
REPORTING
Reports to the Director of Financial Aid & Vice President for Finance and Administration
Please apply online: https://mtsa.bamboohr.com/careers/29. A review of applications will begin immediately.
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Assistant Director of Federal Programs, Tennessee Technological University (posted 2/26/2024)
Job Purpose:
The overall purpose of this position oversees functions of federal aid programs (with exception of loans), providing support and supervision to processing staff, as well as other functions such as community outreach, student orientation, and customer service team. Processes records as it relates to federal programs, such as awarding aid, FAFSA corrections, professional judgments and dependency overrides. Performs complex student services requiring the application of both federal/institutional policy knowledge. Acts as a subject matter expert on federal, state and institutional policies and procedures and consistently applies eligibility requirements to all students to ensure proper approval of funds. Assists administrative staff with development of policies and procedures as well as Banner set-up and testing for their prospective area.
Tennessee Tech is an Equal Opportunity/Affirmative Action employer.
Essential Functions:
Oversees daily functions for federal programs: dataload (process of pulling in FAFSA data from federal government), FAFSA verification process, FAFSA corrections, professional judgments, dependency overrides, federal work study and Student Job Portal as well as the customer service team. Performs complex student services requiring the application of both federal/institutional policy knowledge. Provides support and supervision to four C & S Staff members. Processes FAFSA dataload and correction files to and from the federal government, monitors and resolves error / reject reports for dataload and correction files, awards aid according to federal guidelines and completes Banner set-up and testing. Community Outreach, High School Presentations, Represents Office of Financial Aid in SOAR programs and campus workshops/events. Oversees customer service and assists other administrative staff with updating of policies and procedures based on regulatory changes.
Minimum Qualifications:
Bachelor’s degree in a related field from an accredited institution with at least four years of related professional experience. Ability to make independent decisions. Effective oral, written, listening and communication skills.
Preferred Qualifications:
Prefer at least two years of direct experience with financial aid services and customer service. Experience with basic accounting principles and record keeping. Ability to read, analyze and interpret federal/state regulations and institutional policies and procedures. Ability to interpret tax regulations according to yearly IRS Tax Publication guide. Ability to define problems, collect data, establish facts, and draw valid conclusions.
Please apply online at https://jobs.tntech.edu/postings/17364
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Student Account Supervisor, Tusculum University (posted 2/16/2024)
REPORTS TO: Vice President; Chief Financial Officer
SUPERVISORY RESPONSIBILITIES: [ X ] YES [ ] NO
STATUS: [ X ] Exempt [ ] Non-exempt [ ] Hourly
RESPONSIBILITY FOR DEPARTMENTAL BUDGET: [ ] YES [ x ] NO
DATE REVISED: January 10, 2024
BRIEF JOB SUMMARY:
The Student Account Supervisor has oversight and is directly responsible for the
management and operational control of all functions of student account receivables, cash
management, cashiering operations, and 1098T reporting. This position requires a strong
initiative and consistently dependable judgement in assuring compliance with Federal
Regulations and State laws as well as University politics while governing the confidential
financial information of students.
EDUCATION/EXPERIENCE:
ESSENTIAL FUNCTIONS:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
KNOWLEDGE, SKILLS, AND ABILITIES:
PHYSICAL REQUIREMENTS:
Tusculum University provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need.
To apply: https://www3.tusculum.edu/hr/employment-opportunities/
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Financial Aid Assistant, Jackson State Community College (posted 1/16/2024)
Job Summary
Assist with financial aid processes to provide clerical and technical support for the Financial Aid Office in the awarding and maintaining of federal, state and institutional aid while providing excellent customer service.
Job Duties
35% - Communicate with students regarding financial aid related matters such as available programs, eligibility requirements, application procedures and deadlines while upholding confidentiality and security of private information. Track data needed to start and complete student files and send follow up requests. Prepare initial, ineligible and additional missing items letters. Assist with the handling, sorting, and data entry of correspondence and verification of documents. Scan and index file documents using BDMS; provide technical assistance and training for staff. Prepare and maintain individual file folders and the office filing system. - (Essential)
30% - Assist students at front counter and by phone as needed. Assist students in completing the FAFSA. Process incoming mail, faxes and uploads. Receive and route calls appropriately. Respond to all email messages received. - (Essential)
25% - Provide clerical and technical support for federal and state programs. Utilize our campus administrative system, Banner, to serve students and colleagues. Prepare the financial aid information/status for orientation sessions as needed. - (Essential)
5% - Revise/update financial aid forms for the new year. Maintain supply of printed forms. Assist with the preparation of files for shredding, including scanning and quality control. - (Marginal)
5% - Perform other duties as assigned. - (Marginal)
Minimum Qualifications
High school diploma or equivalent. Two years of clerical experience.
Preferred Qualifications
Associates Degree. Financial aid experience.
To apply: https://careers.tbr.edu/jobs/financial-aid-assistant-jackson-tennessee-united-states
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Financial Aid and Admissions Officer, Student Financial Aid & Scholarships, Vanderbilt University (posted 1/8/2024)
Position Summary:
The Financial Aid and Admissions Officer is part of the dynamic Office of Student Financial Aid and Scholarships (OSFA) and Office of Undergraduate Admissions (OUA) teams within University Enrollment Affairs at Vanderbilt University. This individual is a key contributor responsible for assisting in the efforts to recruit and enroll new members of the undergraduate schools of the university. This position will interact with prospective students and applicants and may exercise independent judgment in contributing to decisions on behalf of the applicant. Additionally, this position will report directly to senior leadership team members in both OUA and OSFA. The individual serving in this capacity will primarily work in OUA from October – March and OSFA from April – September.
About the Work Unit:
The OSFA is responsible for providing financial assistance to students whose economic circumstances are such that they could not otherwise afford to attend. In addition, we provide limited merit-based assistance to select undergraduate students who demonstrate exceptional accomplishment and intellectual promise.
Vanderbilt welcomes students who can benefit from and contribute to the community, regardless of their financial situation. The University is committed to reviewing applicants for admission without regard to their financial need, then assistance is awarded to any student who establishes eligibility for such need-based assistance on the basis of family financial criteria.
The OUA at Vanderbilt University is a critical unit within University Enrollment Affairs that contributes greatly to the entire Vanderbilt community. Its mission is to recruit, select, and enroll a diverse cohort of degree-seeking first-year and transfer students who are intellectually curious, academically talented, and socially engaged. The Office communicates systematically with hundreds of thousands of prospective students through traditional printed publications, the web, and other social media channels, and serves as the first point of contact for members of the public interested in VU.
Vanderbilt fully supports the concepts of diversity, equity, and inclusion, and is committed to the belief that equity and social justice must be accorded to all. Vanderbilt also believes that a part of its responsibility is to contribute to a diverse university community where students, staff, and faculty of differing backgrounds, viewpoints, and life experiences learn about and from each other in classroom settings as well as throughout the entire campus.
Key Functions and Expected Performance:
• Review application materials in an accurate and timely manner.
• Travel for admissions and financial aid outreach purposes, including participation in workshops, forums, seminars, high school, district and/or state programs as assigned.
• Meet with or present information sessions to prospective students and applicants as assigned.
• Assist with developing recruitment plans for meeting enrollment goals.
• Resolve problems and respond to students and parent inquiries concerning the various admissions and financial aid program activities and processes, as well as provide counseling and guidance for families relative to the application process.
• Produce and process applications for financial aid; determine eligibility for federal, state, university and other aid programs for entering first year students.
• Attend workshops and conferences, review relevant professional publications and take action as appropriate to remain informed of and be able to respond to legislative and other changes affecting admissions and financial aid.
• Achieve a broad knowledge and understanding of federal and institutional methodology as it relates to federal, state, university and other aid programs.
• Accomplish required verification of the accuracy of financial data and other detailed information submitted by students and families on financial aid application materials.
• Think independently and make sound professional judgement decisions in situations when consideration is being given to special circumstances that affect a family’s ability to contribute to the student’s cost of attending.
• Assist with programs designed to impact recruitment/yield efforts. May also include assisting the efforts of the following Office of Undergraduate Admissions teams: Evaluation & Selection, Recruitment & Outreach, Visitor Experience & Strategy, Marketing & Communications and Operations.
• Other duties as assigned.
Supervisory Relationships:
This position does not have supervisory responsibility. This position reports administratively and functionally to the Deputy Director for Programs.
Education and Certifications
Experience and Skills:
For additional information, please reach out to Chanell Thomas, Deputy Director of Student Financial and Scholarships, chanell.thomas@vanderbilt.edu.Financ