Financial Aid Counselor, University of Tennessee Health Science Center, Memphis, TN (Posted to TASFAA January 14, 2022)

The Financial Aid Counselor assists prospective and current students to obtain the necessary resources to finance their education. This includes, contacting and providing information to students and parents as to the various options for financial aid. This position packages student awards and processes student loan requests in an efficient, accurate and timely manner, adhering to federal and state requirements and providing timely follow-up to resolve issues. Provides consistent college specific financial aid presentations.

For more information and to apply for the position please go to https://ut.taleo.net/careersection/ut_health_science_center/jobdetail.ftl?job=21000001LW&tz=GMT-05%3A00&tzname=America%2FChicago

Financial Aid Counselor, Dyersburg State Community College, Dyersburg, TN (Posted to TASFAA January 12, 2022)

This position provides direct services to the Dyersburg campus in the areas of the Federal Pell Grant, Federal Direct Lending, WIOA, VA, VR, TSAA, TELS, TN Promise, TN Reconnect, Federal Work Study and other federal and state programs, and institutional programs. This position verifies DSCC student files selected by the federal government for verification. This position is also responsible for counseling students and parents and for coordinating outreach programs such as financial aid workshops.

Duties and Responsibilities:

Working Conditions:

Sedentary: Desk work; occasional travel may be required for college or program activities. Insignificant effort other then normal movement.  Minimal Hazard/Exposure: Standard office settings. At least minimal environmental controls to assure health and comfort.

Required Qualifications:

Minimum Requirements of Education and Experience:

PREFERRED QUALIFICATIONS:

REQUIRED DOCUMENTS:

Three (3) letters of reference, Cover Letter, and Resume must be uploaded and unofficial Transcripts (where applicable) must be uploaded with application.

Initial appointment (when applicable) is contingent upon completion of an acceptable background check.

For More Information - https://tbr.csod.com/ux/ats/careersite/5/home/requisition/7092?c=tbr

Success Coach, Roane State Community College, Harriman, TN (Posted to TASFAA January 12, 2022)

This position will provide holistic student support services and academic advising. The incumbent will guide students through the entire enrollment and advisement process which includes but is not limited to areas such as admissions, career counseling, financial aid, academic planning, academic advising, and class scheduling. This position will serve as a mentor and coach throughout the academic tenure of assigned student supporting them from enrollment to graduation (in collaboration with faculty advisors upon the student's completion of selection benchmarks).

Typical Duties and Responsibilities

Required Qualifications

Preferred Qualifications

Knowledge, Skills, Abilities and Work Characteristics

All applications will be processed online only.

To be considered for a position at Roane State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Please be sure to include the complete Begin and End Dates under your Employment History. Please note: attaching a resume does not substitute for completion of the application form.  Scan and attach required documents (diploma, High School Equivalency (HSE) Diploma, transcripts, certifications), and resume to the online application in Word or PDF format (less than 2 MB in size).  Unofficial transcripts are acceptable for the application process. Official transcripts will be required upon hire. Once the online application is complete a confirmation number will be given to the applicant verifying receipt of the application.  

Candidates who are called for an interview must notify Human Resources in writing of any reasonable accommodation needed prior to the date of the interview.

Offer of employment contingent upon successful background check.

We offer a comprehensive benefits package which includes an excellent retirement package from the state of Tennessee, 401K plan with match, thirteen paid annual holidays in addition to annual and sick leave days, health and dental insurance, tuition discounts and state employee discounts.

Roane State Community College is a TBR and AA/EEO employer and does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities sponsored by Roane State.

For more information,  https://tbr.csod.com/ux/ats/careersite/11/home/requisition/6321?c=tbr

Financial Aid Supervisor, Roane State Community College, Harriman, TN (Posted to TASFAA January 7, 2022)

Duties & Responsibilities:

 

Qualifications:

Note To Applicants:

All applications will be processed online only.

To be considered for a position at Roane State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Please be sure to include the complete Begin and End Dates under your Employment History. Please note: attaching a resume does not substitute for completion of the application form.  Scan and attach required documents (diploma, High School Equivalency (HSE) Diploma, transcripts, certifications), and resume to the online application in Word or PDF format (less than 2 MB in size).  Unofficial transcripts are acceptable for the application process. Official transcripts will be required upon hire. Once the online application is complete a confirmation number will be given to the applicant verifying receipt of the application. 

Candidates who are called for an interview must notify Human Resources in writing of any reasonable accommodation needed prior to the date of the interview.

Offer of employment contingent upon successful background check.

We offer a comprehensive benefits package which includes an excellent retirement package from the state of Tennessee, 401K plan with match, thirteen paid annual holidays in addition to annual and sick leave days, health and dental insurance, tuition discounts and state employee discounts.

Roane State Community College is a TBR and AA/EEO employer and does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities sponsored by Roane State.

For more information, https://tbr.csod.com/ux/ats/careersite/11/home/requisition/6557?c=tbr

Financial Aid Functional Support Tech, Walters State Community College, Morristown, TN (Posted to TASFAA December 15, 2021)

The Financial Aid Functional Support Tech is responsible for working collaboratively with the Financial Aid Office (FAO) and the Information Technology Department (IT) to improve the quality of financial aid services provided. Work to advance the Financial Aid Banner system, integrate third­-party software, create FAO technology processes, and evaluate, design, implement, and test new solutions. This position is the functional technology lead for the FAO.  Train end users and write operational documentation. Manage, develop, and ensure the integrity of the FAO systems and processes.

Essential Job Functions:

Leadership & Supervisory:

Qualifying Standards:

Required

Preferred

Behavioral Core Competencies:

Physical Demands: (including requirements for travel or working nights/weekends/holidays)

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of this job.

Apply online at https://tbr.csod.com/ux/ats/careersite/14/home/requisition/6892?c=tbr

Financial Aid Technical Clerk, Nashville State Community College, Nashville, TN (Posted to TASFAA December 14, 2021)

POSITION SUMMARY
This position will serve as the main front desk attendant in the Financial Aid Office and assist with walk-in
traffic and data entry

ESSENTIAL JOB FUNCTIONS/TYPICAL JOB DUTIES AND RESPONSIBILITIES

REQUIRED QUALIFICATIONS

PREFERRED QUALIFICATIONS

KNOWLEDGE, SKILLS AND ABILITIES

Apply online at https://tbr.csod.com/ux/ats/careersite/8/home/requisition/6974?c=tbr

Financial Aid Counselor, Vanderbilt University, Nashville, TN (Posted to TASFAA November 29, 2021)

The Financial Aid Officer is part of the dynamic Office of Student Financial Aid and Scholarships (OSFA) team within Enrollment Affairs at Vanderbilt University. The individual in this role assists in the overall administration of institutional, federal, state, and private financial aid funds to both undergraduate and graduate/professional students. Reporting to the Associate Director for Programs, the Financial Aid Officer will also support OSFA by counseling students and parents regarding the financial aid application process and reviewing awards.

The OSFA is responsible for providing financial assistance to students whose economic circumstances are such that they could not otherwise afford to attend. In addition, we provide limited merit-based assistance to select undergraduate students who demonstrate exceptional accomplishment and intellectual promise.

Vanderbilt welcomes students who can benefit from and contribute to the community, regardless of their financial situation. The University is committed to reviewing applicants for admission without regard to their financial need, then assistance is awarded to any student who establishes eligibility for such need-based assistance on the basis of family financial criteria.

Duties and Responsibilities

Qualifications

Apply online at https://ecsr.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/requisitions/job/10001584/?keyword=financial+aid

Financial Aid Counselor, Jimmy Naifeh Center, Tipton County, TN (Posted to TASFAA November 29, 2021)

This position provides direct services to the JNC campus in the areas of the Federal Pell Grant, Federal Direct Lending, WIOA, VA, VR, TSAA, TELS, TN Promise, TN Reconnect, Federal Work Study and other federal and state programs, and institutional programs. This position is responsible for counseling students and parents and for coordinating outreach programs such as financial aid workshops.

Duties and Responsibilities:

Working Conditions:

Sedentary: Desk work; occasional travel may be required for college or program activities. Insignificant effort other than normal movement.  Minimal Hazard/Exposure: Standard office settings. At least minimal environmental controls to assure health and comfort.

Required Qualifications:

PREFERRED QUALIFICATIONS:

Application: https://tbr.csod.com/ux/ats/careersite/5/home/requisition/6500?c=tbr

Counselor of Financial Aid, TCAT Knoxville, Knoxville, TN (Posted to TASFAA November 29, 2021)

The Tennessee College of Applied Technology Knoxville is accepting applications for the position of a full time Counselor of Financial Aid at the Knoxville main campus. The Tennessee College of Applied Technology Knoxville is a post-secondary technical college accredited by the Council on Occupational Education.

The position will assist the college in achieving its vision and mission of providing educational opportunities to potential students through assisting them through the processes to obtain funding for career and technical programs and accurately recording and reporting information into Banner and required systems.

MINIMUM QUALIFICATIONS:

PREFERRED QUALIFICATIONS:

• • Financial Aid work experience
  • Experience in Banner and higher education preferred
  • Work with TBR financial aid department to ensure accuracy and compliance.
• • Review student financial aid file to determine financial need, and ensure any outstanding requirements are met so that aid can be awarded.
  • Ensure aid is awarded according to Federal, State, and Institutional regulations and policies.
  • Perform verification and conflicting data resolution.
  • Process terminations and Return to Title IV funds.
  • Reconciliation of financial aid accounts.
  • Monitor and evaluate student progress to determine continued eligibility.
  • Assist prospective students and current students with completing their FAFSA
  • Provide direction to applicants in navigating through the Banner portal processes to complete financial aid holds
  • Calculation and entry of student awards in Ellucian Banner
  • Counseling of students regarding all financial aid programs
  • Assist with recruitment activities and new student orientations
  • Answering financial aid calls and walk ins pertaining to eligibility, verification, navigating their MyTCAT portal, and refunds.
  • Permanent member on scholarship committee.
  • Certifying official for Veteran students and point of contact.
  • Create and maintain high-energy, welcoming atmosphere for students and staff
  • Zendesk site user.
  • Assist in COE activities.
  • Some travel required.
  • Perform other duties as assigned by supervisor and/or administration, on and off campus.

  SALARY: Commensurate with education and experience according to Tennessee Board of Regent guidelines.

  APPLICATION SUBMISSION & REVIEW: To be considered for a position at TCAT Knoxville, you must create and submit an on-line application at https://tbr.csod.com/ux/ats/careersite/27/home/requisition/6855?c=tbr . Your skills, abilities, qualifications, and years of experience will be evaluated using what is recorded on your application. Please be sure to include the complete Begin and End Dates under your Employment History. Scan and attach required documents to the online application in Word or PDF format. Review of applicants will begin immediately and continue until position is filled.

  REQUIRED DOCUMENTS: Resume Educational transcripts/diploma

  Applications accepted until 12/09/2021

Director of Financial Aid, Volunteer State Community College, Gallatin, TN (Posted to TASFAA November 29, 2021)

Position Summary: To administer a comprehensive program of financial assistance to qualified students while adhering to all federal, state and college policies and regulations related to disbursement of state aid and Title IV programs. 

Duties and Responsibilities:

Required Qualifications: Bachelors Degree. 5 years of supervisory experience in Financial Aid administration.

Preferred Qualifications: Masters Degree.

Knowledge, Skills, Abilities, and Work Characteristics: Strong written and oral communication skills. Strong computer literacy and accounting skills. Management of business process improvements.

Pay Rate: 53,050.00 - 66,310.00 annual salary depending on experience

Open until Filled: Yes

Special Instructions to Applicants:

Unofficial transcripts are acceptable for the application process. Official transcripts will be required upon hire.

Applicants may be subject to a background check.

Apply online at https://tbr.csod.com/ux/ats/careersite/47/home/requisition/6577?c=tbr

Financial Aid Operations Specialist (Grants), Union University, Jackson, TN (Posted to TASFAA November 16, 2021)

This position is responsible for functions that pertain to federal and state grant programs.  This position is also responsible for the following: interpreting and administering federal, state, and institutional aid rules, regulations, policies and procedures; participating in ongoing study, training and professional development activities to stay abreast of changing federal and state regulations to ensure compliance; participating in the development of office policies and procedures; and providing training and regulatory guidance for other staff members. 

Essential Job Functions

1.    Responsible for the awarding, maintaining, reconciling, and reporting of Federal Pell grant program.

2.    Responsible for the awarding, maintaining, reconciling, and reporting of Federal TEACH grant program.

3.    Responsible for the awarding, maintaining, reconciling, and reporting of Federal SEOG grant program.

4.    Responsible for awarding, maintaining and reconciling the Tennessee state programs, including but not limited to TELS (HOPE scholarship) programs,             TSAA and TN Dual Enrollment Grant programs.

5.    Assist with the preparation of disbursement for financial aid types listed above.

6.    Monitor for over awarding of individual students’ financial aid.

7.    Assist with procedures, including data entry, awarding, and reporting.

8.    Counsel students and families and respond to faculty and staff requests as needed.

9.    Complete other duties as assigned.

Qualifications:

Graduation from an accredited college or university with an Bachelor’s degree, preferably in Business or a related field and three to five years of related experience, or an equivalent combination of training and experience.  Strong work ethic with excellent organization skills, a high degree of initiative and ability to work well independently and with a team is a must.  Position requires a high level of accountability, problem solving, troubleshooting, and the ability to work efficiently in a fast paced environment, while following directions, with minimal supervision.  Preference will be given to applicants with prior financial aid experience using Ellucian’s Colleague administrative system. 

Successful candidates must be professing Christians who are active members of a local Christian church, articulate a Christian worldview in their work and life, and enthusiastically support Union University’s Identity, Mission and Core Values.

Knowledge, Skills, and Abilities

Knowledge of: MS Office Suite, general office and phone etiquette, department policies and procedures, general student financial aid information

Skills in:  organization, procedures, typing, word processing, data entry, spreadsheet applications, customer service

Ability to:  use office equipment including, computer, fax machine, copier, phone, etc.

Physical Requirements

The work performed by this position is of a general office/administrative nature.  It requires the ability to operate a computer, and communicate on the telephone and in writing.  Work performed does require some walking on campus, extended periods of time sitting, and some daily instances of bending, stooping, and carrying items up to 25 pounds; some very limited travel may also be required.

The above description is not intended to be an "all-inclusive" list of the duties and responsibilities of the job described; nor are they intended to be a complete listing of the skills and abilities required to do the job.  Rather, they are intended only to describe the general nature of the job.  The incumbent in this position is expected to perform other duties as assigned.

Apply online at https://jobs.uu.edu/postings/697

Program Assistant, Vanderbilt University, Nashville, TN (Posted to TASFAA November 16, 2021)

The Program Assistant is part of the Student Financial Aid Department within University Enrollment Affairs at Vanderbilt University and is a key individual contributor responsible for providing administrative support and assistance with the planning and coordination of one or more programs/services as either an individual contributor or as a team member. Reporting to the Associate Director of Operations, the Program Assistant interacts with students, parents, and internal/external stakeholders, including the Vanderbilt Human Resources Payroll team.

The OSFA is responsible for providing financial assistance to students whose economic circumstances are such that they could not otherwise afford to attend. Student Employment is an area within the work unit and administers HR payroll functions for students who are employed. In addition, we provide limited merit-based assistance to select undergraduate students who demonstrate exceptional accomplishment and intellectual promise.

Vanderbilt welcomes students who can benefit from and contribute to the community, regardless of their financial situation. The University is committed to reviewing applicants for admission without regard to their financial need, then assistance is awarded to any student who establishes eligibility for such need-based assistance on the basis of family financial criteria.

Duties and Responsibilities

• Analyze and resolve operational problems.
• Reviews data for all third-party electronic applications used to support operations.
• Creates and disseminates communications to various customers, as needed.
• Develop reports and specify required queries needed to verify data input.
• Ensure accurate input and output of data files within the system.
• Monitors, audits, and takes action for the Oracle workflow and priorities of the SE area to ensure HR deadlines are met, reviews and analyzes system hiring processes; makes recommendations for corrections as appropriate.
• Maintain and approve job postings in the Vanderbilt student online job bank.
• Runs queries and processes to verify compliance with Vanderbilt and federal entities.
• Review and process Outside Scholarship checks
• Participate in the National Merit scholarship review process.
• Assist in the institutional merit scholarship tracking and reporting process.
• Ensure accurate data entry for various scholarships.
• Communicates accordingly to all appropriate internal and external customers.
• Evaluate and interpret data before data entry, scanning, and/or indexing.
• Coordinates the outside documentation into PeopleSoft financial aid and DocFinity imaging system.
• Reviews online forms and uploaded documentation from all entities.
• Communications with scholarship committees.
• Produce notifications to scholarship applicants.
• Provide customer service support in the Student Employment area within the Oracle system.
• Maintain documentation of assigned processes.
• Creates and maintains processing documentation for all assigned processes and/or tasks.
• Participates in all webinars and training sessions relative to operations of student financial aid.
• Perform duties individually or as a team member to meet goals, objectives, and timeliness.
• Trains with other members to assist with priority deadline processes and required cross-training.
• Website review for financial aid, student employment, and scholarship updates.
• Review and respond to general financial aid, student employment, and scholarship emails.

Qualifications

Commitment to Equity, Diversity, and Inclusion

At Vanderbilt University, we are intentional about and assume accountability for fostering advancement and respect for equity, diversity, and inclusion for all students, faculty, and staff. Our commitment to diversity makes us who we are.  We have created a community that celebrates differences and lets individuality thrive. As part of this commitment, we actively value diversity in our workplace and learning environments as we seek to take advantage of the rich backgrounds and abilities of everyone. The diverse voices of Vanderbilt represent an invaluable resource for the University in its efforts to fulfill its mission and strive to be an example of excellence in higher education.

Vanderbilt University is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply.

Please note, all candidates selected for an offer of employment are subject to pre-employment background checks, which may include but are not limited to, based on the role for which they have been selected: criminal history, education verification, social media review, motor vehicle records, credit history, and professional license verification.

Apply online at https://ecsr.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/requisitions/preview/10001563/?keyword=program+assistant

Financial Aid Support Associate, Tennessee Board of Regents (Posted to TASFAA November 12, 2021)

*THIS IS A REMOTE POSITION*

The Service Center at the Tennessee Board of Regents (TBR) supports the System Office and colleges within the following functional areas: Human Resources, Payroll, Finance, Student, and Financial Aid. The financial aid service area of the Service Center supports financial aid administration functions at the TCATs as well as Community Colleges. The position is a member of the shared services team reporting to the Office of Student Success.

The Financial Aid Support Associate, Student Services is responsible for ensuring all financial aid processing functions are provided in a timely and accurate manner and in compliance with all applicable institutional, TBR, state, and federal regulations, policies, and guidelines. In consultation with the Associate Vice Chancellor for Student and Financial Aid Services, Financial Aid Manager, Student Banner Shared Services Specialist and Associate, and college staff this position administers state and federal aid programs, Return of Title IV (R2T4), and other financial aid related functions for the TBR colleges. The Financial Aid Support Associate works closely with the institutions of the TBR system and is expected to provide a high level of customer service to all institutions served.

For more information and a complete job description, please visit: https://tbr.csod.com/ux/ats/careersite/43/home/requisition/6851?c=tbr

Financial Services Representative, Trevecca Nazarene University, Nashville, TN (Posted to TASFAA November 10, 2021)

University Mission Statement

Trevecca Nazarene University is a Christian community providing education for leadership and service.

Overall responsibility

The Financial Services Representative serves as cashier and receptionist for the office. The Financial Services Representative position is a regular full-time 12-month yearly function which reports to the Director of Student Accounts.

List of Major Responsibilities

Position Requirements

Interested parties who are in agreement with the mission and values of Trevecca Nazarene University should send a current resume, with pay requirements, to rparker@trevecca.edu.

Label email subject line: Financial Services Representative

Director of Financial Aid, King University, Bristol, TN (Posted to TASFAA November 3, 2021)

The Director of Financial Aid administers King University’s financial aid program by utilizing University resources to maximize enrollment while maintaining full compliance with all federal, state, and University regulations, policies, and procedures.  The Director of Financial Aid must work with co-workers, faculty, staff, students and their families, Federal loan lenders and guarantee agencies, the Department of Education, high school counselors, other financial administrators, and the community to provide efficient financial aid services. 

Primary Responsibilities:

Qualifications:

For More information and a complete job description go to : King Admin-FinancialAidDirector.docx

Financial Aid Manager, Pellissippi State Community College, Knoxville, TN (Posted to TASFAA October 20, 2021)

Plan, organize, and supervise the processing of financial aid documents within the Financial Aid Office.  Direct daily activities to ensure compliance with federal, state and institutional policies and procedures. Provide supervision and direct the work of financial aid staff overseeing complex financial aid programs evaluating their accuracy and productivity. Evaluate effectiveness of existing operating procedures and implement improvements to enhance delivery of financial aid to students. 

Essential Functions

• 55% Supervise the daily operational staff, functions and scheduling of the financial aid programs to ensure daily workflow objectives are met.  Delegate assignments in all phases of the student financial aid program and establish standards and goals and evaluate employee results and accountability. Serve as a back-up processor to all program areas during peak periods, to ensure timely awarding of financial aid to students. Develop and conduct training opportunities for staff and students. Assist with New Student Orientation when needed. Communicate effectively with individuals from various ethnic and socio-economic backgrounds.  Handle escalated complaints from students and parents and resolve student financial aid issues.

• 5% Remain current with all federal and state regulations pertaining to financial aid programs.  Interpret and implement necessary changes to ensure compliance requirements are met and staff have incorporated all pertinent regulatory changes. Communicate changes to appropriate PSCC staff/departments.

• 5% Assist Director with developing, documenting and implementing up-to-date office policies and procedures in conjunction with the regulatory requirements mandated by the Department of Education and ensure the effective performance of financial aid operations.

• 30%Research and resolve problems related to financial aid applications, eligibility, and awards.
• • Attend and participate in webinars, seminars, workshops, conferences, and other meetings concerned with the implementation of state and federal laws and regulations on financial aid.
  • Utilize specialized financial aid computer applications such as Banner, Common Origination and Disbursement (COD), National Student Loan Database System (NSLDS), Return to Title IV, Servicer Systems and others.
  • Develop presentations and present the material to students, staff, institution, Cashiers and outside professional groups.
  • Review and approve/deny applications for Dependency Override and Professional Judgment, requests based on the facts obtained, submit file for corrections, if necessary refer student to other resources as needed.
  • Work with TnCIS staff.
  • Ensure prompt completion of the monthly employee timesheets and annual reviews.
  • Assist Director with interviewing and hiring of full-time staff.

• 5% Recommend and implement options for potential solutions to streamline processes to enhance delivery of financial aid to students. Ensure internal audit programs are completed to meet program requirements.  Collaborate with FA Director for preparation and completion of the Financial Aid Audit with external auditors.

Note: The College reserves the right to change or reassign job duties, or combine positions at any time.

Job Requirements:

Part-time work experience is calculated at 50% credit of full-time work experience

Special Skills/Application of Knowledge: Strong technical skills and the ability to trouble-shoot problems are strongly preferred. Being able to address problems quickly and find immediate steps to resolve them.  Proficient at analysis of current processes and ability to develop improvements to them. Superior diplomacy skills are essential for relations with both internal and external customers.  Position requires strong supervisory skills – must hold staff accountable and be able to manage their work load either while employee works remotely or ‘in-person’ – accountability measures must be designed and followed to ensure timely processing of financial aid documentation.                                      

Knowledge is acquired from on-the-job financial aid administration and supervising people. Attendance at federal and State training conferences; Dept. of Ed. credentialing.

Key Result Areas

Meeting financial aid processing deadlines to ensure financial aid availability for students to attend school. Managing the office efficiently so that processes are completed and students have money on their accounts by the time school begins and are able to purchase books and needed supplies.

For a complete job description, please see attached file.

Associate Director, South College, Knoxville, TN (Posted to TASFAA October 20, 2021)

The South College Knoxville Campus invites applications for the position of Associate Director of Financial Aid at the Knoxville Campus. The Associate Director of Financial Aid position is a full-time on campus staff member who assists in the student financial aid processes and services at the Knoxville Campus and reports to the Director of Financial Aid. We are searching for a team-oriented individual with excellent communication and organization skills.

General Responsibilities

• Counsel students and families in person, virtually, or via email or telephone regarding the financial aid application process, need analysis, appeal processing, and financing options/financial literacy.
• Perform verification process for selected students, to include review of required documents and processing corrections to FAFSA data.
• Accurately set up appropriate awards and provide notification to the students and/or parents. 
• Coordinates the Special Circumstances and Dependency Override Appeal processes.
• • Including the collection, review and initial approval/denial of appeals.
• Maintain a positive, customer service-oriented office atmosphere while providing administrative support and oversight of daily operations.
• Provide management assistance and support to the Director, may serve as acting Director in absence of the Director. Provide assistance with management-level projects and directives. Provide leadership for the strategic planning process for Financial Aid.
• Remain current with federal and state regulatory changes and professional best practices to determine student eligibility for Federal Title IV aid Assist Director with placement of students in the Federal Work-Study Program.
• Assist Director with review of Professional Judgement and Dependency override requests.
• Assist in supervision of Financial Aid Officers, overseeing quality and timely completion of verification and awarding of student aid.
• Assist staff in resolving student issues and concerns.
• Responsible for various electronic reports used to track FAO productivity and completion ratios
• Serve on internal and external committees as needed.
• Complete other assignments as directed by the Director of Financial Aid.

Requirements

Minimum Requirements

• One of the following combinations of education and experience:
• • Bachelor’s Degree with 4 or more years of financial aid experience
  • Associate’s Degree with 6 years of financial aid experience
• History of working independently to complete projects that require research and attention to detail.
• History of interpreting complex regulations and developing implementation plans to ensure compliance
• Technology Skills: MS Office skills, Word, Advanced in Excel, Outlook; digital records management systems; general operating systems and data information systems.

Preferred Qualifications

• Experience with CampusVue/Education Partners.
• Knowledge of federal systems (CPS, COD, NSLDS).

Knowledge, Skills, & Abilities

• Ability to meet deadlines and work within a highly computerized environment.
• Working knowledge of regulations governing federal, state and institutional policies regarding the administration of financial aid.
• Positive and collaborative attitude.
• Excellent interpersonal and communication skills (resume will be reviewed for accuracy).

Apply online at: https://recruiting.paylocity.com/recruiting/jobs/Apply/774320/SOUTH-COLLEGE/Associate-Director-of-Financial-Aid

TSAC Grant & Scholarship Support Assistant, Tennessee Student Assistance Corporation, Nashville, TN (Posted to TASFAA October 20, 2021)          

The Tennessee Student Assistance Corporation (TSAC), a state agency located in downtown Nashville, Tennessee, seeks a Support Assistant.

TSAC administers a variety of need-based and merit programs, including the Tennessee Student Assistance Award (TSAA) Program, the Tennessee Educational Lottery Scholarship (TELS) Programs, and loan forgiveness scholarships.  Additional information about TSAC may be found at www.tn.gov/tsac.

Reporting to the Director of Grant and Scholarship Programs, the Support Assistant is a member of the Grants and Scholarships Division of TSAC.  Primary duties include processing daily, weekly, quarterly, and annual reports necessary for managing the data system in the administration of grant and scholarship programs. Additionally, the position will be responsible for assisting the compliance team in preparing for and participating in institutional audits. This position may assist with administering other programs within the division.  Responsibilities will include corresponding effectively with stakeholders and other duties as assigned.  The selected candidate will be expected to work in-person at THEC/TSAC offices, higher education institutions, or other locations, on a schedule determined by agency leadership.

The ideal candidate will have a bachelor’s degree and a minimum of two years of experience in administering financial aid programs.  Experience may be substituted for education.  Essential characteristics include attention to detail, customer service oriented, ability to work well under pressure, work as a team player and excellent oral and written communication skills. Salary for this Executive Service position will depend on education and experience.  Please submit a cover letter, resume, and contact information for three references on the form found at https://stateoftennessee.formstack.com/forms/resume_submission.

Your submission materials may be copied and pasted into the form or attached in a .txt format.  While electronic submission through the link above is preferred, written submissions may also be sent to:

David Heithcock, HR Director

Tennessee Student Assistance Corporation

312 Rosa L. Parks Avenue, 9^th Floor

Nashville, Tennessee 37243

David.Heithcock@tn.gov

Financial Aid Counselor, Motlow State Community College, McMinnville Campus (Posted to TASFAA October 20, 2021)

Motlow State Community College is accepting applications for a Financial Aid Counselor position.

Position number: B99717   Located at the McMinnville Campus

Salary: $35,000 to $38,000                            

Motlow State is located in the beautiful rolling hills of middle Tennessee and has four campuses that serve students from eleven counties.  We offer a comprehensive benefits package that includes an excellent retirement package from the state of Tennessee, 401K plan with match, thirteen paid annual holidays in addition to annual and sick leave days, health and dental insurance, tuition discounts, and state employee discounts. Motlow positions are contingent upon funding availability and budget approval.

Minimum Qualifications:

Associates degree earned from a regionally accredited institution; Two (2) years of direct financial aid experience is required within an institutional financial aid office and/or State Student Assistance Agency office (Note: Federal Work Study positions cannot satisfy this qualification).

General Function: 

Assists with administration, processing, verifying eligibility, awarding, monitoring, and adjusting awards each semester; reconciling the account; and maintaining the student information system/Banner as related to the federal/state/local/institutional or assigned financial aid programs and funds. Counsels new or returning undergraduate students in relation to financial aid.

Major Duties and Responsibilities:

Knowledge, Skills and Abilities:

How to Apply:

To ensure consideration, interested applicants must submit an application, all transcripts and resume online at www.motlowjobs.com.

Human Resources Office, Dept. 200
Motlow State Community College
Telephone (931) 393-1592, TDD (931 393-1621)
E-mail; jobs@mscc.edu
Website: www.mscc.edu
Motlow College is an EEO/AA/Title VI/Title IX/Sections 504/ADA Employer

Financial Aid Counselor, Motlow State Community College, Moore County Campus (Posted to TASFAA October 20, 2021)

Motlow State Community College is accepting applications for a Financial Aid Counselor position.

Position number: B99717   Located at the Moore County Campus

Salary: $35,000 to $38,000                            

Motlow State is located in the beautiful rolling hills of middle Tennessee and has four campuses that serve students from eleven counties.  We offer a comprehensive benefits package that includes an excellent retirement package from the state of Tennessee, 401K plan with match, thirteen paid annual holidays in addition to annual and sick leave days, health and dental insurance, tuition discounts, and state employee discounts. Motlow positions are contingent upon funding availability and budget approval.

Minimum Qualifications:

Associates degree earned from a regionally accredited institution; Two (2) years of direct financial aid experience is required within an institutional financial aid office and/or State Student Assistance Agency office (Note: Federal Work Study positions cannot satisfy this qualification).

General Function: 

Assists with administration, processing, verifying eligibility, awarding, monitoring, and adjusting awards each semester; reconciling the account; and maintaining the student information system/Banner as related to the federal/state/local/institutional or assigned financial aid programs and funds. Counsels new or returning undergraduate students in relation to financial aid.

Major Duties and Responsibilities:

Knowledge, Skills and Abilities:

How to Apply:

To ensure consideration, interested applicants must submit an application, all transcripts and resume online at www.motlowjobs.com.

Human Resources Office, Dept. 200
Motlow State Community College
Telephone (931) 393-1592, TDD (931 393-1621)
E-mail; jobs@mscc.edu
Website: www.mscc.edu
Motlow College is an EEO/AA/Title VI/Title IX/Sections 504/ADA Employer

Financial Aid Administrative Coordinator, Johnson University, Knoxville, TN (Posted to TASFAA October 8, 2021)

The Office of Financial Aid at Johnson University Tennessee invites applications for the position of Financial Aid Administrative Coordinator. Applicants for this position should submit a cover letter, resume, and three professional references via email to Rocky Christensen, Director of Financial Aid.

Position Title: Financial Aid Administrative Coordinator
Work Location: Johnson University Tennessee
Reports to: Director of Financial Aid
Classification: Hourly
FLSA Status: Non-Exempt

JOB SUMMARY

The individual must be a dynamic, highly skilled professional. The successful candidate will provide guidance to students, parents, and prospective students regarding financial aid and other pertinent financial counseling; help the financial aid team surpass all expectations; and make recommendations on awarding policies and procedures to meet University enrollment goals; and will participate in various activities promoting professional development.

PRIMARY DUTIES AND RESPONSIBILITIES

QUALIFICATIONS

ABILITIES

WORKING CONDITIONS

This position is primarily sedentary, working at a desk in a climate-controlled office.  Some standing or walking will be required to maintain files and obtain information.

EQUAL EMPLOYMENT OPPORTUNITY PROVIDER

Johnson University is a Christian university affiliated with Christian churches and churches of Christ. Its mission is to educate students for “Christian ministries and other strategic vocations framed by the Great Commission in order to extend the kingdom of God among all nations.” Accordingly, Johnson University seeks to hire and educate individuals who share its vision and core values to carry out that mission. Johnson University does not unlawfully discriminate in admissions, educational programs, or employment practices.

Johnson University does not discriminate on the basis of race, sex, color, national origin, age, veteran status, genetic information, political affiliation, or disability–if such disability may be accommodated without undue hardship—in provision of educational opportunities, programs and activities, or employment opportunities and benefits, pursuant to the requirements of Title VI of the Civil Rights Act of 1964 and subsequent amendments to that act, Title IX of the Educational Amendments of 1972 and subsequent re-authorization of that act, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990 and subsequent amendments to that act.

The University, however, reserves the right under those provisions to make certain employment decisions based on religion, marital status, or sex consistent with the University’s religious beliefs when establishing qualifications for certain positions. Further, as a Christian ministry, the University retains the right to select those who serve in ministerial positions, as that term has been defined by the courts in the context of the First Amendment to the United States Constitution, based on criteria established by the University without regard to Title VII, Title IX, or any other federal, state, or local law governing the employment relationship.

Financial Aid Counselor, Northeast State Community College, Blountville, Tennessee (Posted to TASFAA on October 1, 2021)

Position Summary

The Financial Aid Counselor serves as a customer service representative for the Office of Financial Aid. They work as a team with the Financial Aid Office to provide a positive experience for visiting students and staff, work with students to resolve financial aid concerns, and perform the clerical and processing duties needed within the office.

Requirements of the Position

Minimum Qualifications

Preferred Qualifications

Knowledge, Skills, & Abilities

Specific Role & Responsibilities

Compensation: up to $32,000 annual salary dependent on education and experience.
Contract Type: Fiscal, Full-Time Regular
Location of Position: Northeast State,
2425 Highway 75
Blountville, Tennessee, 37617
United States

Open Until Filled: No
Application Deadline: October 15, 2021, 6:00 PM Eastern Time

Required Documents: To be considered for a position with Northeast State, the following documents are required: cover letter, resume/vitae, and unofficial transcripts. You will also be required to provide the contact information for a minimum of three (3) professional references.

Special Instructions to Applicants: To be considered for a position at Northeast State, you must create an online application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. 

 Requisition Number: req6495

Student Services Processing Data Technician/Programmer, Roane State Community College, Harriman, TN (Posted to TASFAA October 1, 2021)

This position will provide technical/programming support for the areas of Admissions/Records/Graduation and Financial Aid.

Duties include:

Qualifications include:

For more information, https://tbr.csod.com/ux/ats/careersite/11/home/requisition/6471?c=tbr

Director of Traditional Financial Aid Bethel University, McKenzie, TN (Posted to TASFAA September 22, 2021)

Bethel University is seeking candidates to work in University Financial Services.

The Director of Traditional Financial Aid will oversee all aspects of Financial Aid for the traditional programs.

Job Responsibilities:

1. Responsible for creating a work environment utilizing teamwork within department and with other University departments.
2. Oversees full-service of Traditional financial aid processing, including documents collection, projecting funds, award packages, FAFSA verification, student   services, return of Title IV funds, and SAP (Satisfactory Academic Progress) for students.
3. Delivers Financial Aid presentations to new students, visitors, employees, and high school students educating them on the rules, regulations, and steps necessary to apply for Federal Financial Aid.
4. Reviews and audits student issues.
5. Manages the processing of financial aid verifying that the staff is maintaining the Financial Aid Department’s processes along with meeting the Department of Education’s rules and regulations

Minimum Qualifications:

Must have a Bachelor’s degree in Business, Accounting or related on-the-job experience.  Knowledge of Federal and State Financial Aid regulations is required.

Apply at https://www.bethelu.edu/employees/careers/director-of-traditional-financial-aid.

Financial Aid Counselor, Lipscomb University, Nashville, TN (Posted to TASFAA September 17, 2021)

Primary Responsibility

Assist in the financial aid program by providing personal and financial aid application counseling to students and parents.  Process Financial Aid.  Counsel students and parents regarding financial aid.  Process financial aid paperwork such as scholarship awards, loan papers, verification papers, entrance and exit interviews, etc.  Make decisions regarding the awarding of scholarships, grants and college work-study.  Maintain working knowledge of federal regulations applicable to financial aid, as well as the university’s financial aid policies.  Provide counseling at special events at local high schools and weekend conferences.  Need an organized, task oriented individual to process financial aid and serve students and their families.

Lipscomb is a private, Christian university associated with the fellowship of the Church of Christ and governed by religious tenets held by the Church of Christ. Preference will be given to qualified applicants who are members of the Church of Christ.

Apply online at https://lipscomb.peopleadmin.com/postings/9895

Information Specialist, Belmont University, Nashville, TN (Posted to TASFAA September 17, 2021)

The Information Specialist is responsible for the uploading/downloading of all Federal data into the Banner system as well as awarding all federal, state, and institutional aid.  In addition, the position is also responsible for the reconciliation of federal grant programs between Student Financial Services and Finance/Accounting as well as an external reconciliation with the U.S. Department of Education.  The position will work closely with the Director or Student Financial Services, Associate, and Assistant Director of Financial Aid, participate in the day-to-day administration of the Federal Aid programs per federal guidelines.

The full job description and instructions on how to apply can be found here:  https://belmont.csod.com/ats/careersite/JobDetails.aspx?site=10&id=2139

Administrative Associate 3, Tennessee Tech University, Cookeville TN (Posted to TASFAA September 15, 2021)

The overall purpose of this job is to verify and post all discounts and waivers according to state and institutional regulations, interpret and post graduate assistantship PAF Funds, perform administrative duties, work closely with multiple departments on campus as well as meet, greet and direct students applying for federal, state and institutional aid.

For more information: https://jobs.tntech.edu/postings/13323

Application deadline is September 17th, 2021.

Director of Financial Aid, Tusculum University, Greeneville, TN (Posted to TASFAA September 9, 2021)

DESCRIPTION:

The Director of Financial Aid provides leadership, direction, and coordination of the Office of Financial Aid. This role is responsible for developing a comprehensive vision and strategy for financial aid operations. The Director will provide leadership for on and off site locations, creating an environment of consistency, accuracy and excellent customer service.

Compliance with internal policies, state and federal guidelines and laws mandatory. The position requires strong coordination and communication with the Vice President for Enrollment Management, Director of Finance, Director of Financial Services, Registrar, and Information Systems.

For more information please visit : https://www3.tusculum.edu/hr/employment-opportunities/

Director of Financial Aid, Southern College of Optometry, Memphis, Tennessee (Posted to TASFAA September 9, 2021)

The Director of Financial Aid, reporting to the Vice President for Student Services, oversees and administers aid programs for the student population, including Title IV funds, federal work study, military scholarships, veterans’ benefits and vocational rehabilitation. The incumbent ensures compliance with federal regulations, completes required reports and makes policy changes to ensure compliance.  In addition, the processing of applications, awarding of aid, delivery of funds and counseling of students and families are provided by this position.  The Director also manages college’s debt management initiative.

Southern College of Optometry’s low turnover rate and exceptional benefits make us one of Memphis’ most desirable employers.  For more information or to apply, please click the link:  SCO Career Center

Student Financial Services Counselor (Federal Work Study/Loans), Belmont University, Nashville, TN (Posted to TASFAA on September 3, 2021)

The Student Financial Services Counselor position is responsible for assisting the directors in the management of the flow communication from/to the institution along with communication with students regarding financial aid requirements to complete a financial aid package. The position will work closely with the Director of SFS, Associate and Assistant Director of Financial Aid, participate in the day-to-day administration of all financial aid programs and communications. 

The federal work study counselor will provide quality service in the area of Student Financial Services for Belmont's internal and external customers. The work study counselor is responsible for managing the university’s work study program, Belmont student employment processes, and assisting with student loan processes. They are the primary point of contact for student employees, hiring managers, and non-profit organizations that hire work study students.

Student Financial Services Counselors are committed to providing superior customer service while being cross-trained to counsel in all areas of financial aid such as filing the FAFSA, applying for student loans, completing the verification process, and payment options/student accounts.  SFS Counselors strive to exceed the expectations of our Belmont students and families while working to create a positive student experience toward assisting all students in obtaining a Belmont education.

For more information or to apply, please click the link:

https://belmont.csod.com/ats/careersite/JobDetails.aspx?site=10&id=2085

Director of Financial Aid, Williamson College, Franklin, TN (Posted to TASFAA on September 3, 2021)

Williamson College invites applications for the position of Director of Financial Aid in Franklin, TN.

ESSENTIAL FUNCTIONS:

QUALIFICATIONS:

Interested parties should send resume and cover letter to: susan@williamsoncc.edu

Assistant Director of Student Eligibility and Employment, University of Tennessee, Chattanooga, Chattanooga, TN (Posted to TASFAA on September 3, 2021)

The Assistant Director – Student Eligibility and Employment is responsible for the daily administration of the NCAA Athletic Scholarship programs including the awarding/processing of recipients. The position is responsible for overseeing the packaging process which awards state and federal aid, overseeing the campus based programs (Federal Work Study and SEOG), and monitoring Satisfactory Academic Progress. The Assistant Director will process awards for students in Borrower Based Academic Year (BBAY) programs and concurrent enrollment students.  The position will provide oversight of the study abroad awarding. The position will also provide oversight and supervision for three financial aid coordinators.

Duties and Responsibilities

Responsible for the day-to-day oversight of NCAA Bylaw 15 (Financial Aid); apply relevant state, federal, and NCAA rules and regulations to develop and implement policies and procedures to ensure compliance with the awarding and adjusting of federal, state, athletic and other financial aid to student athletes—including the review of individual student-athletes cost of attendance, equivalencies and team limits; direct and coordinate financial aid compliance activities with the Associate Athletics Director for Business Affairs and the Director of Athletic Compliance; monitor all outside financial aid awarded to student-athletes from outside agencies; input all financial aid components into the Compliance Assistant Database as requested by the Director of Athletic Compliance; review and certify all team squad lists for accuracy; serve as the main point of contact for all student athletes and for any NCAA compliance issues including NCAA Financial Aid appeals and appeal questions; serve as the main point of contact for Satisfactory Academic Progress and Unusual Enrollment; verify the SAP and Unusual Enrollment statuses for all students; coordinate Unusual Enrollment Appeals, SAP Appeals, committee review of appeals and the request for final review appeal process; review SAP reports daily and adjust student accounts accordingly; oversee all appeal processes that go through the Financial Aid Office – SAP, Unusual Enrollment & NCAA/Athletic aid appeals; responsible for the packaging/awarding of state and federal funds to eligible students; awarding and reviewing loans as part of the packaging process; oversee Campus Based federal aid, to include Federal Work Study, FSEOG, Academic Service, and Job Location and Development; administer the Undergraduate Research Training Opportunity Program (URaCE) Scholars program in conjunction with the office of Undergraduate Research and Creative Endeavor to include recruiting students, managing funding, and providing ongoing training for students and supervisors; assist in the development of policies, operations, and strategic planning for the Office of Financial Aid & Scholarships; conduct presentations and workshops within and outside the University; and represent the University at outreach events.

The ideal candidate will possess the following:

Review of applications will begin on August 23, 2021 and continue until the position is filled.  Applications received by this date will receive priority consideration.

Minimum Qualifications: Bachelor’s degree; three years of experience in a Student Financial Aid Office; 1 year experience with Banner, MyMocsDegree, CANVAS, JobX/TimesheetX, and Argos; and 1 year experience coordinating and assessing student activities or programs.

Preferred Qualifications: Master’s degree; preference given to individuals with Satisfactory Academic Progress experience, campus based aid experience, and knowledge of loans; 1 year experience working in recruitment or placement; and experience developing and facilitating training for students, faculty, and staff.

https://www.utc.edu/finance-and-administration/human-resources/work-utc/staff-job-openings

Student Financial Services Counselor, Belmont University, Nashville, TN (Posted to TASFAA August 30, 2021)

The SFS Counselor position is responsible for assisting the directors in the management of the flow communication from/to the institution along with communication with students regarding financial aid requirements to complete a financial aid package. The position will work closely with the Director of SFS, Associate and Assistant Director of Financial Aid, participate in the day-to-day administration of all financial aid programs and communications.

Student Financial Services Counselors are committed to providing superior customer service while being cross-trained to counsel in all areas of financial aid such as filing the FAFSA, applying for student loans, completing the verification process, and payment options/student accounts.  SFS Counselors strive to exceed the expectations of our Belmont students and families while working to create a positive student experience toward assisting all students in obtaining a Belmont education.  The position is also responsible for the following duties: 

Belmont University seeks to attract and retain highly qualified faculty and staff that share the University's values and will contribute to its mission and vision to be a leader among teaching universities bringing together the best of liberal arts and professional education in a Christ-centered community of learning and service. 

Required Qualifications

Required Education

Bachelor's degree from an accredited college or university required.

Required Experience

One to Three years of experience in high traffic customer service. Financial aid and/or student accounts experience preferred.

Working Conditions and Physical Requirements:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. While performing the duties of this job, the employee is required to speak and hear sufficiently to communicate effectively by phone or in person at normal volumes. The employee’s vision must be adequate to read correspondence, computer screen, forms, etc. The position requires good manual dexterity. This is a largely sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bending or standing as necessary.

Apply online:  https://belmont.csod.com/ats/careersite/JobDetails.aspx?site=10&id=2083

Assistant Director of Financial Aid, Northeast State Community College, Blountville, TN (Posted to TASFAA August 30, 2021)

Reporting to the Director of Financial Aid, the Assistant Director of Financial Aid is responsible for overseeing compliance and regulation issues, including identifying risks and developing policies. They are responsible for management and oversight of the Banner financial aid module and Banner imaging system (BDMS), including new year set up and implementing updates and patches. They supervise the Process Specialist, perform regular reconciliations, and assist with other Financial Aid processes as needed.

Requirements of the Position

Minimum Qualifications

• One of the following combinations of education and experience:
• • Bachelor’s Degree with 4 or more years of financial aid experience
  • Associate’s Degree and 6 years of financial aid experience
  • 8 years of financial aid experience
  • Equivalent higher education experience outside of financial aid may be considered, including but not limited to work in a Bursar’s office, enrollment management, information technology or institutional reporting.
• Experience with a modern student information system.
• History of working independently to complete projects that require research and attention to detail.
• History of interpreting complex regulations and developing implementation plans to ensure compliance.
• Technology Skills: MS Office skills, Word, Excel, Outlook; digital records management systems; general operating systems and data information systems.

Preferred Qualifications

• Experience with Banner.
• Knowledge of federal systems preferred (CPS, COD, NSLDS).

Knowledge, Skills, & Abilities

• Ability to meet deadlines and work within a highly computerized environment.
• Working knowledge of regulations governing federal, state and institutional policies regarding the administration of financial aid.
• Positive and collaborative attitude.
• Excellent interpersonal and communication skills (application will be reviewed for accuracy).

 Specific Role and Responsibilities

• Provide management assistance and support to the Director, may serve as acting Director in absence of the Director. Provide assistance with management-level projects and directives. Provide leadership for the strategic planning process for Financial Aid.
• Work closely with Director on regulatory and compliance issues. Identify areas of compliance risk and research possible solutions.  
• Collaborate with the Director in reviewing federal regulations and crafting institutional policy based on new or updated guidance from the Department of Education. Develop policies related to state aid, to be reviewed and approved by the Director of Financial Aid.
• Supervise Process Specialist, overseeing quality and timely completion of verification and the FAFSA data load and suspense management processes.
• Responsible for management and oversight of the Banner financial aid module and Banner imaging system (BDMS). Oversee new aid year setup and ongoing setup related to policy changes or processing needs.
• Serve as office lead for implementation and testing of financial aid related Banner updates and patches. Maintain relationship with the Tennessee Board of Regents (TBR) team that assists with Banner support and attend related meetings.
• Work with Computer Services staff to troubleshoot problems, automate processes, and improve Banner functionality.
• Responsible for running batch processes as needed, including student packaging.
• Responsible for collaborating with Computer Services/RAP to create and manage various electronic reports.
• Exchange and monitor Federal Pell grant files with COD.
• Perform monthly reconciliation of the Federal Pell Grant and SEOG programs.
• Assist Federal Funds Associate with monthly reconciliation of the Federal Work-Study Program.
• Certify the final aid year reconciliation of the Pell, SEOG and FWS programs. Assist Director with the FISAP.
• Manage the Transfer Monitoring processes required by the Department of Education.
• Assist Director with processing Professional Judgement and Dependency override requests.
• Assist staff in resolving student issues and concerns.
• Review and update the Policy and Procedures manual as needed.
• Serve as office lead for maintenance of the operations calendar.
• Serve on internal and external committees as needed.
• Occasional trips to off-campus sites may be required (Kingsport, Johnson City, Elizabethton).
• Complete other assignments as directed by supervisor.
• See our General Employee Responsibilities here

Compensation: $47,802 -  $54,293 annual salary dependent on education and experience.
Contract Type: Fiscal, Full-Time Regular
Location of Position: Northeast State,
2425 Highway 75
Blountville, Tennessee, 37617
United States

Open Until Filled: No
Application Deadline: September 26, 2021, 6:00 PM Eastern Time

Required Documents: To be considered for a position with Northeast State, the following documents are required: cover letter, resume/vitae, and unofficial transcripts. You will also be required to provide the contact information for a minimum of three (3) professional references.

Special Instructions to Applicants: To be considered for a position at Northeast State, you must create an online application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. 

 Requisition Number: req6315 - Apply online at https://tbr.csod.com/ux/ats/careersite/9/home/requisition/6315?c=tbr

Financial Aid Trainer, EdFinancial Services, Knoxville, TN (Posted to TASFAA August 25, 2021) 

Come GROW with us!!!   We partner with colleges and universities across the country to help current and prospective students regarding financial aid, admissions, billing and registration.  We are growing and looking for experienced financial aid counselors or trainers to assist with the training of our call center agents.   We offer competitive pay rates, opportunities for advancement, an energetic work environment, and many perks for employees primarily revolving around food, fun, and festivities!  

Roles & Responsibilities

Trainers will develop training materials and present classroom and individual trainings to agents on topics related to financial aid and other higher education offices.  Trainers will also listen to and evaluate calls to identify trends in training opportunities and assess agent proficiency and readiness.

Requirements Experience & Skills

We seek team members that possess the following qualities:

• Extensive knowledge of the financial aid process and/or corporate training experience
• Effective communication skills, both verbal and written
• Ability to learn quickly
• Multi-tasking skills including time management
• Superior customer service skills
• Applicant must not currently be in default on student loans
• Ability to pass a Federal Clearance background check
• Experience with MS Office
• Bachelor’s degree or Veterans preferred
• Excited to succeed and grow their career with Edfinancial!

We Offer

• Starting pay at $20.00/hour (includes benefits and may increase based on experience)
• 12 Paid Holidays, 2 weeks Vacation, and 7 days Sick Leave
• Management opportunities available
• Tuition reimbursement
• Leadership Development Program and career advancement pathway
• Energetic and Supportive work environment
• Sense of community through clubs, volunteer and fitness initiatives
• Cutting Edge safety measures
• Seasonal Events

If you want to start a rewarding and exciting career, apply now!

System Support Specialist III, University of Memphis, Memphis, TN (Posted to TASFAA July 19, 2021)

The University of Memphis is seeking a System Support Specialist III. We invite candidates that meet the requirements to apply for the position.  This position handles the day to day system and data reporting for the Office of Financial Aid and Scholarships, and reports directly to the Executive Director of Financial Aid and Scholarships. We are searching for a team-oriented person with excellent communications skills, an understanding of financial aid, and the ability to step into the role ready to go.

Job Duties:

Minimum Position Qualifications - Bachelor’s degree in MIS, Computer Science or related area and three years of computer experience. An equivalent combination of education, training and experience may be substituted for the degree requirement 

The department is especially interested in candidates with experience in high volume computer operations. Banner experience is highly desirable.

Apply online at https://workforum.memphis.edu/postings/28040

Technical Clerk - Admissions and Records, Roane State Community College, Harriman, TN (Posted to TASFAA July 15, 2021)

Description of Duties

Scanning & processing of admissions & records documents;

Analysis of college transcripts for the evaluation & posting of transfer credit;

Assists with registration processes and edits for associated reporting to TBR and other entities;

Assists students, faculty,, and other staff members in resolving Admission & Records questions or issues [includes phone and email],

 

Qualifications

High school diploma/GED required.      Associates Degree preferred;

Ability to work within a team environment, and to effectively communicate with students, faculty and staff;

Ability to analyze information and apply procedures to efficiently process documents;

Good working knowledge of Banner and strong data entry skills;

Admissions & records processing office experience of post-secondary level.

 

To be considered for a position at Roane State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Please be sure to include the complete Begin and End Dates under your Employment History. Please note: attaching a resume does not substitute for completion of the application form.  Scan and attach required documents (diploma, High School Equivalency (HSE) Diploma, transcripts, certifications), and resume to the online application in Word or PDF format (less than 2 MB in size).  Once the online application is complete a confirmation number will be given to the applicant verifying receipt of the application.  

Candidates who are called for an interview must notify Human Resources in writing of any reasonable accommodation needed prior to the date of the interview.

Offer of employment contingent upon successful background check.

We offer a comprehensive benefits package which includes an excellent retirement package from the state of Tennessee, 401K plan with match, thirteen paid annual holidays in addition to annual and sick leave days, health and dental insurance, tuition discounts and state employee discounts.

Roane State Community College is a TBR and AA/EEO employer and does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities sponsored by Roane State.

 

Link to Posting: https://tbr.csod.com/ux/ats/careersite/11/home/requisition/6022?c=tbr

Assistant Director of Financial Aid, Cleveland State Community College, Cleveland, TN (Posted to TASFAA July 15, 2021)

The Assistant Director of Financial Aid coordinates college activities related to the Federal Direct Loan Program, assists the Director of Financial Aid in supervising the operations and management of the Financial Aid Office, and performs related work as required. The Financial Aid Office provides services to students, prospective students, and other community members to assist them in understanding and accessing various federal, state, and institutional student aid programs. The Assistant Director participates in the efficient and effective management of aid programs in accordance with federal, state, and institution policies, and is expected to work in cooperation with other Student Services units, other areas of the college, high school personnel, and staff from community agencies and groups.

SALARY RANGE: $46,810 - $56,170

FLSA Status: Exempt

Essential Job Functions:

* Provides direct supervision, training, and evaluation for four financial aid specialists. 

*Participate in the ongoing development and maintenance of the departmental policies and procedures manual and regularly update training materials. 

*Coordinate with IT on creating, posting and updating electronic forms.

*Routinely evaluate the efficiency and compliance of the verification and financial aid program specific processes.

*Calculate and perform Federal Retire to Title IV processes, which includes returning funds to the Department of Education and notifying students. 

* Assist the Director of Financial Aid in preparing and analyzing data for various federal and state reports. 

*Participate in state, regional, and national professional development opportunities as appropriate to ensure effective application of policies and procedures      related to state and federal financial aid regulations. 

* Serve as Acting Director in the absence of the Director of Financial Aid. 

* Responsible for monitoring Satisfactory Academic Progress and counseling students who do not meet minimum SAP requirements.

*Coordinate with Bursars Office and Account Payable to return federal funds from uncashed checks.

*Perform other duties as assigned. 

Requirements of the Position:

* Bachelor's degree from a regionally accredited college or university in a related area.

* Three years of experience in financial aid or related field.

* Demonstrated proficiency in use of Microsoft Office, including Word and Excel.

Preferred Requirements: 

*Master’s degree.

*Experience in federal student loan programs.

* Experience with Banner, Dynamic Forms, Common Origination Disbursement (COD), Central Processing System (CPS), and the National Student Loan Data System (NSLDS).  

Knowledge/Skills/Abilities:

* Computer skills (Microsoft Office).

* Ability to coordinate with other offices/departments and agencies.

*Ability to meet deadlines, pay close attention to detail and work independently.

* Ability to communicate with and work well with diverse groups of people.

* Knowledge of comprehensive community college concept.

* Must be able to think critically, analyze data and interpret federal and state guidelines and policies.

* Awareness of effective customer service practices, and ability to implement them within an educational setting.

*Knowledge of the Family Federal Rights and Privacy Act (FERPA) with regard to student privacy and protection regulations.

*Strong oral and written communication skills. 

APPLICATIONS ACCEPTED THROUGH AUGUST 13, 2021.

If you are interested in applying for this position, please click the link to apply:  https://tbr.csod.com/ux/ats/careersite/3/home/requisition/6054?c=tbr

Associate Director, Director of Financial Aid, Peabody College, Vanderbilt University, Nashville, TN (Posted to TASFAA July 6, 2021)

Home Department: Office of Student Financial Aid and Scholarships, University Enrollment Affairs

Position Summary:

The Associate Director of Student Financial Aid and Director of Student Financial Aid at Peabody College is responsible for providing leadership for student financial aid for graduate and professional students enrolled in Peabody College at Vanderbilt University.  As a senior member of both the Office of Student Financial Aid and Scholarships (OSFA), as well as Peabody College, this individual will report directly to the Director of Student Financial Aid and Scholarships and their main office will be located at Peabody College. This position will lead a dynamic and collaborative partnership between Peabody College and OSFA, and serve as an important member of the University Enrollment Affairs team.

About the Work Unit:

OSFA is responsible for providing financial assistance to students whose economic circumstances are such that they could not otherwise afford to attend. In addition, we provide limited merit-based assistance to select undergraduate students who demonstrate exceptional accomplishment and intellectual promise.

Vanderbilt welcomes students who can benefit from and contribute to the community, regardless of their financial situation. The University is committed to reviewing applicants for admission without regard to their financial need, then assistance is awarded to any student who establishes eligibility for such need-based assistance on the basis of family financial criteria.

Full Job description can be found here!

Apply online at https://ecsr.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/requisitions/preview/10000844/

Assistant Director of Financial Aid, Trevecca Nazarene University, Nashville, TN (Posted to TASFAA July 6, 2021)

Trevecca Nazarene University is an accredited private institution that exists to meet the educational needs of the Church of the Nazarene. Its academic programs are based on Christian values that promote scholarship, critical thinking, and meaningful worship for students in preparation for lives of leadership and service. The University is located on a beautiful and historic campus only minutes from downtown Nashville, Tennessee. 

General Summary

Reporting to the Director of Financial Aid, the Assistant Director of Financial Aid will assist with managing the day-to-day operations of the Financial Aid team. This position will also provide advising to students and parents regarding the financial aid process.

Duties and Responsibilities

Position Requirements:

Interested parties who agree with the mission and values of Trevecca Nazarene University should send resume and cover letter with salary requirements to: kreed@trevecca.edu

Title IV Regulations Manager, Vanderbilt University Medical Center, Nashville, TN (Posted to TASFAA July 2, 2021)

In this role, you will serve as the Title IV Regulations Manager for the Center for Programs in Allied Health (CPiAH) at Vanderbilt University Medical Center. In this position you will be responsible for helping CPiAH meet and maintain its compliance objectives relative to necessary and proper administration of all federal, state and local student financial assistance including scholarships, veterans’ education benefits and military tuition assistance. The Title IV Regulations Manager will also provide strategic oversight and expert-level guidance related to compliance with federal student financial aid regulations, all within a dynamic and changing environment.

Additional Responsibilities:

 Basic Qualifications:

• Bachelor's degree required; Master’s preferred.
• 4+ year’s of increasingly responsibility and experience with Title IV or equivalent in a higher education setting.
• Demonstrated knowledge of all areas of financial aid, including applications, awarding and aid packaging, entrance counseling and federal verification, master promissory notes, exit counseling and repayment.
• Excellent judgment, problem solving, diplomacy and discretion with the ability to manage confidential information.
• Strong analytical skills and the ability to analyze complex information, evaluate results, and facilitate resolution of difficult challenges.
• Skilled in writing concise, logical analytical reports and training on complex issues.
• Experience developing and delivering presentations before a group.

Apply online at www.vanderbilt.taleo.net

Scholarships Coordinator, Nashville State Community College, Nashville, TN (Posted to TASFAA June 8, 2021)

POSITION SUMMARY
Administers the internal and external scholarship programs at Nashville State Community College.

ESSENTIAL JOB FUNCTIONS/TYPICAL JOB DUTIES AND RESPONSIBILITIES

• Maintains a thorough understanding of the guidelines applicable to all institutional and State scholarship programs. Awards scholarships utilizing a methodology consistent with the NASFAA code of conduct
• Establishes accounts for third-party scholarships in conjunction with the Business Office. Works with the sponsors of third-party scholarships to insure funds are being disbursed in accordance with the parameters established by the sponsor.
• Responsible for the administration and record control of Tennessee Scholarship programs at NSCC, including maintaining adequate record control for audit purposes
• Reconciles all internal and external scholarship accounts.
• Serves as primary liaison for internal/external groups involved with existing and new scholarships.
• Maintains a current working knowledge of federal Title IV, state, and institutional policies associated with scholarships and their relationship to other federal/state funds.
• Supervises Federal Work-Study students when utilized to assist with scholarships.
• May be required to work additional hours as necessary during extended registration periods, including but not limited to working a 9:00am – 5:30PM shift once a week
• Assists other office personnel as needed.
• Other duties as assigned.

REQUIRED QUALIFICATIONS
Bachelor’s degree from accredited institution
2 years of related experience
Intermediate computer skills

PREFERRED QUALIFICATIONS
2 year of Financial Aid Experience
Experience administering Lottery scholarship programs
Prior experience using BANNER

KNOWLEDGE, SKILLS AND ABILITIES
Ability to interpret and apply scholarship guidelines
Ability to analyze data and other relevant information
Ability to compile statistical reports and determine trends
Effective oral and written communication skills
Excellent customer service skills
Ability to work independently with minimal supervision

RATE OF PAY: $17.64 - $21.17 per hour depending on experience

For more information and to apply online go to https://tbr.csod.com/ux/ats/careersite/8/home/requisition/5855?c=tbr 

Customer Service Representative, EdFinancial Services, Knoxville, TN (Posted to TASFAA May 3, 2021)

We are GROWING!  Come GROW with us!!! We partner with colleges, universities, and the Department of Education to help students regarding financial aid, admissions, billing, registration and their student loan lifecycle.  We are looking for passionate and positive individuals who strive to provide exceptional customer-driven products and services while always doing the right thing.   We offer competitive pay rates, comprehensive training, opportunities for advancement, an energetic work environment, employee centric leadership team, and many perks for employees primarily revolving around food, fun, and festivities!     

Roles & Responsibilities

The daily responsibilities include answering inbound calls from and making outbound calls to students, parents, and customers while efficiently operating multiple computer programs and offering first class customer service.  

Required Experience & Skills

We Offer

If you want to start a rewarding and exciting career apply now!

EdFinancial strives to provide exceptional customer-driven products and services while always doing the right thing.  

Academic Support Associate 3, Tennessee Technological University, Cookeville TN (Posted to TASFAA April 16, 2021)

Under general supervision, process applications for federal and non-federal financial aid and assist with the award process for the Federal Work Study (FWS) program. Monitor FWS funding levels on a monthly basis and report expected funding needs to supervisors. Reconciliation of FWS Payroll and maintains FWS platform for job postings, hire approvals, approval of timesheets and compliance with regards to working during scheduled class time. Communicate effectively with campus community to request and promote available work study positions. Responsible for implementing, training, and maintaining compliance to supervisors with regards to our policies and FWS guidelines. Supervise office work study/ UAS student employees. Back up for Discounts/Waivers in times of high volume.

For more information: https://jobs.tntech.edu

Application Deadline is April 26, 2021.

Financial Aid Counselor, East Tennessee State University, Johnson City, TN (Posted to TASFAA March 29, 2021)

The Financial Aid Counselor has broad knowledge in all aspects of financial aid operations and can demonstrate a solid understanding of policies and procedures related to the operations of the office. The Financial Aid Counselor provides customer service and disseminates information to students, parents, faculty, and staff in addition to supporting the processing staff by detailing to students and parents financial aid requirements requested by processing staff. The Counselor also represents the Office of Financial Aid at recruitment events, in addition to high school visits, workshops, and financial aid nights. Work requires close adherence to financial aid policies and procedures and applicable Federal and State regulations.

For more info: https://jobs.etsu.edu/postings/17351

Academic/Student Support Associate, TCAT Jacksboro, Jacksboro, TN (posted to TASFAA March 19, 2021)   

The Tennessee College of Applied Technology Jacksboro is accepting applications for the full-time position of Student Support Associate. The Student Support Associate will work in conjunction with the Financial Aid Service Center of the Tennessee Board of Regents to administer, process and disburse all federal and state financial aid programs, veterans’ education benefits and third-party student aid programs as well as assist in the overall functions of the campus Student Services Office in delivering quality student support services.

MINIMUM REQUIREMENTS

• Associate Degree in a related field from an accredited institution. A comparable combination of education and related employment experience may be considered.
• Minimum of five (5) years of full-time experience in accounting or financial processes within the last seven (7) years; financial aid experience preferred.
• Prior experience with a Student Information Management system preferred.
• Ability to deal tactfully with the public and co-workers.
• Ability to communicate well on a functional level in both written and verbal form.
• Ability to maintain confidentiality.

SKILLS:

• Strong time management skills with the ability to prioritize projects, attend to multiple projects simultaneously and consistently meet deadlines in a complex, fast-paced environment.
• Working knowledge of and/or ability to read and accurately interpret state, federal and institutional policies, and guidelines.
• Strong math skills required.
• Ability to work independently and as part of team.
• Strong computer skills utilizing a wide variety of software applications including, but not limited to databases, spreadsheets, word processing, e-mail, etc.
• Willingness to remain current in regulations and polices relating to financial aid programs.
• Working knowledge of Ellucian Banner and federal/state financial aid programs a plus.

GENERAL DUTIES:

Duties include, but are not limited to:

• Verification and documentation of student eligibility for aid program.
• Calculation and entry of student awards in online student information management system.
• Counseling current and prospective students regarding all aspects of financial aid programs and third-party student aid programs.
• Serving as School Certifying Official for veterans’ benefit programs.
• Coordination of work study employment and annual work study budget preparation.
• Reviewing and verifying student eligibility each term for all aid programs.
• Assisting with recruitment activities such as FAFSA Frenzy, new student orientations, etc.
• Assisting with student enrollment and reporting related duties, including: registration, maintenance of records, processing required local/state/federal reports and data entry related to student/alumni/employer surveys
• Greet visitors/prospective students, answer phone calls to Student Services/Financial Aid Office, and coordinate information with faculty and administration.
• Other duties as assigned.

This non-exempt position reports to the Student Services Coordinator. 

SALARY:  Commensurate with experience and according to salary guidelines established by the Tennessee Board of Regents.

APPLICATION SUBMISSION AND REVIEW:  Complete application and submit resume at https://tbr.csod.com/ux/ats/careersite/25/home/requisition/5431?c=tbr

Screening of applicants will begin immediately and continue until position is filled.

Associate Director of Financial Aid and Scholarships, East Tennessee State University, Johnson City, TN (posted to TASFAA March 18, 2021)   

This is an advanced professional position, which works in support of all processes and programs for the Office of Student Financial Aid and Scholarships (OSF A&S). The Associate Director will support and execute the management, administration, and strategic direction for all student financial aid programs and possess a working knowledge of the overall operation of the Student Financial Aid and Scholarship Office. The individual in this position will assist the Director with the administration of the Student Financial Aid and Scholarship Office, represent the office in administrative and public venues, and has a key role in decision-making and policy development.

The Associate Director’s position is a professional role that interprets and is guided by the University’s mission and policies and enhances the academic and intellectual life of the University. The Associate Director is expected to perform at the highest level of professional service and to assure that staff W1der their supervision provides consistent and accurate financial aid work and advice to students, parents, and all stakeholders. This position requires close adherence to and compliance with all Federal, State, and University financial aid laws, regulations, guidelines, and operating procedures.

• Think critically and creatively, have a high standard of integrity, and be motivated to incorporate best practices into the organizational culture.
• Exhibit a thorough knowledge of policies, procedures, and outside regulations pertaining to the position.
• Possess a working knowledge of operational and fiscal analysis techniques.
• Take initiative and independently plan, organize, coordinate and perform work in various situations where numerous and diverse demands are involved.
• Anticipate, investigate, and analyze problems and address them proactively.
• Communicate effectively, both orally and in writing.
• Establish and maintain effective working relationships with faculty, staff, students and the public. * Work in a fast-paced, demanding environment.
• Work independently and follow through on assignments.
• Exhibit solid organizational skills and be detail oriented.
• Work with a variety of constituencies and be willing to contribute to a team effort.
• Exercise discretion and good judgment at all times and in all contexts and maintain confidentiality.
• Work effectively with all constituencies of the University.
• Collect, organize, analyze and present information in a meaningful manner.
• Collaborate and be effective working with diverse populations.

Apply online at https://jobs.etsu.edu/postings/17255

Assistant Director of Processing, East Tennessee State University, Johnson City, TN (posted to TASFAA March 18, 2021)                

This is an advanced professional position, which works in support of all processes and programs for the Office of Financial Aid and Scholarships. The Assistant Director of Processing will support and execute the management, administration, and strategic direction for all student financial aid programs and possess a working knowledge of the overall operation of the unit. The individual in this position will assist the Director and Assistant Director (technology) with the planning, developing, and administering of all process related functions and supervise the processing staff.

The Assistant Director of Processing position is a professional role that interprets and is guided by the University’s mission and policies and enhances the academic and intellectual life of the University. The Assistant Director of Processing is expected to perform at the highest level of professional service and to assure that staff under their supervision provides consistent and accurate financial aid work and advice to students, parents, and all stakeholders. This position requires close adherence to and compliance with all Federal, State, and University financial aid laws, regulations, guidelines, and operating procedures.

• Ability to think critically and creatively, have a high standard of integrity, and be motivated to incorporate best practices into the organizational culture.
• Knowledge of policies, procedures, and outside regulations pertaining to the position.
• Knowledge of operational and fiscal analysis techniques.
• Ability to take initiative and independently plan, organize, coordinate and perform work in various situations where numerous and diverse demands are involved.
• Ability to anticipate, investigate, and analyze problems and address them proactively.
• Ability to communicate effectively, both orally and in writing.
• Ability to establish and maintain effective working relationships with faculty, staff, students and the public.
• Ability to work in a fast-paced, demanding environment.
• Ability to work independently and follow through on assignments.
• Solid organizational skills and detail oriented.
• Ability to work with a variety of constituencies and be willing to contribute to a team effort.
• Ability to exercise discretion and good judgment at all times and in all contexts and maintain confidentiality.
• Ability to work effectively with all constituencies of the University.
• Ability to collect, organize, analyze and present information in a meaningful manner.
• Ability to collaborate and be effective working with diverse populations.

Apply online at https://jobs.etsu.edu/postings/17261

Financial Aid Assistant 3, East Tennessee State University, Johnson City, TN (posted to TASFAA March 18, 2021) 

This position reports to the Assistant Director of Processing and is responsible for loan funds in excess of $110 million dollars yearly and is critical to the University’s ability to award aid to students. The individual in this position must be able to interpret federal, state, and university policies, regulations, procedures, and regulations, provide accurate answers to challenging questions, and communicate the process to students/parents/colleagues. This position requires strong customer service, communication, and analytical skills.

• Ability to think critically and creatively, have a high standard of integrity, and be motivated to incorporate best practices into the organizational culture.
• Ability to exhibit a thorough knowledge of policies, procedures, and outside regulations pertaining to the position.
• Ability to possess a working knowledge of operational and fiscal analysis techniques.
• Ability to take initiative and independently plan, organize, coordinate and perform work in various situations where numerous and diverse demands are involved.
• Ability to anticipate, investigate, and analyze problems and address them proactively.
• Ability to learn and utilize external agency software, i.e., COD and NSLDS systems.
• Ability to communicate effectively, both orally and in writing.
• Ability to establish and maintain effective working relationships with faculty, staff, students and the public.
• Ability to work in a fast-paced, demanding environment.
• Ability to work independently and follow through on assignments.
• Ability to exhibit solid organizational skills and be detail oriented.
• Ability to work with a variety of constituencies and be willing to contribute to a team effort.
• Ability to exercise discretion and good judgement at all times and in all contexts and maintain confidentiality.
• Ability to work effectively with all constituencies of the University.
• Ability to collect, organize, analyze, and present information in a meaningful manner.
• Ability to collaborate and be effective working with diverse populations.
• Knowledge of Federal Educational Rights and Privacy Act (FERPA) rules and regulations.

Apply online at https://jobs.etsu.edu/postings/17254

Financial Aid Assistant 3, East Tennessee State University, Johnson City, TN (posted to TASFAA March 18, 2021)  

This position reports to the Assistant Director of Processing and is responsible for managing multiple funding sources and is critical to the University’s ability to award aid to students. The employee in this position must perform duties associated with the review, processing and administering of financial aid, specifically external, institutional, and foundation scholarship funds. The successful candidate must be able to interpret federal, state, and university policies, procedures, and regulations. The Financial Aid Assistant 3 must provide accurate answers to challenging questions, and communicate the process to students/parents/colleagues.

• Knowledge of policies, procedures, and outside regulations pertaining to the position.
• Knowledge of operational and fiscal analysis techniques.
• Knowledge of Federal Educational Rights and Privacy Act (FERPA) rules and regulations.
• Exhibit solid organizational skills and be detail oriented.
• Exercise discretion and good judgment at all times and in all contexts and maintain confidentiality.
• Ability to think critically and creatively, have a high standard of integrity, and be motivated to incorporate best practices into the organizational culture.
• Ability to take initiative and independently plan, organize, coordinate and perform work in various situations where numerous and diverse demands are involved.
• Ability to anticipate, investigate, and analyze problems and address them proactively.
• Ability to understand and apply simple math.
• Ability to communicate effectively, both orally and in writing.
• Ability to establish and maintain effective working relationships with faculty, staff, students and the public.
• Ability to work in a fast-paced, demanding environment.
• Ability to work independently and follow through on assignments.
• Ability to work with a variety of constituencies and be willing to contribute to a team effort.
• Ability to work effectively with all constituencies of the University.
• Ability to collect, organize, analyze, and present information in a meaningful manner.
• Ability to collaborate and be effective working with diverse populations

Apply online at https://jobs.etsu.edu/postings/17278

Executive Aide, East Tennessee State University, Johnson City, TN (posted to TASFAA March 18, 2021)  

Responsible to Director of Financial Aid for a variety of complex secretarial, administrative, and clerical tasks including coordinating the flow of work and people through the Director’s office, preparing reports and correspondence, maintaining Director’s calendar, making travel arrangements, monitoring the travel budget, purchasing supplies for office, compiling information for reports.

• Excellent communication skills.
• Ability to achieve positive outcomes in interactions with others.
• Knowledge of office technology equipment to include Microsoft Word, Excel, graphics, email.
• Ability to maintain awareness of current office operations and plan accordingly.
• Must be able to handle sensitive information and maintain confidentiality at all times.

Apply online at https://jobs.etsu.edu/postings/17279

Director for Student Financial Planning, Union University, Jackson, TN, (Posted to TASFAA March 16, 2021)

Union University is a private, coeducational liberal arts-based university offering bachelor’s, master’s, and doctoral degrees. The campus is located in Jackson, Tenn. (80 miles northeast of Memphis) with additional campuses in Germantown and Hendersonville, Tenn. Union University currently enrolls more than 3,200 undergraduate and graduate students from more than 44 states and 25 countries. Union University stands as a national leader among colleges and universities in promoting a Christian worldview and a Christ-centered approach to education. Union is consistently ranked among the nation’s premier Christian universities and has been recognized as a top-tier institution each year since 1997 by U.S. News & World Report, which also recognized Union at a national level for undergraduate teaching excellence. Union was also recently recognized by the Chronicle of Higher Education as a “Great College to Work For,” one of only 30 four-year institutions to receive this honor roll designation.

Position Description:

• Coordinate all official reporting for programs administered through the Office of Student Financial Planning
• Administer all state and federal student aid programs
• Maintain the accuracy and integrity of all student financial aid records
• Remain knowledgeable and current regarding all financial aid assistance programs, and ensure that the Office of Student Financial Planning adheres to all state, federal and institutional guidelines for disbursing financial assistance programs
• Serve as a financial aid counselor for students and their families
• Identify new assistance programs that may come available which benefit our students and are consistent with the Mission of Union University
• Assist the recruitment efforts of the University
• Serve on the Enrollment Services Leadership Team and assist in evaluating and continuously improving a plan that meets enrollment goals while maintaining good stewardship of the financial resources dedicated to student assistance
• Supervise all staff in the Office of Student Financial Planning and maintain an environment that is Christ-centered, student-oriented, and excellence-driven
• Serve as Chair for the Student Financial Aid committee

Qualifications:
Graduation from an accredited college or university with a bachelor’s degree in Accounting, Finance, or related field is required. Preference will be given to applicants with an MBA and at least five years of previous financial aid experience. Preference also will be given to applicants with previous experience with the Colleague system.

Successful candidates must be professing Christians who are active members of a local church, enthusiastically support Union University’s Identity, Mission, and Core Values, and articulate a Christian worldview in their work 

A detailed job description and application process can be found here 

Financial Aid Advisor, Trevecca Nazarene University, Nashville, TN, (Posted to TASFAA February 24, 2021)

University Mission Statement - Trevecca Nazarene University is a Christian community providing education for leadership and service.

Summary of Position -The position will assist undergraduate and graduate students with obtaining financial aid and developing a plan to pay for their education. The position will also work with other members of the financial aid team to administer federal, state and institutional aid programs.

Duties and Responsibilities:

1. Assist TNU students with questions related to financial aid

2. Complete financial aid verification

3. Award federal, state and institutional aid

4. Process and reconcile federal, state and intuitional aid programs

5. Assist department with compliance of federal financial aid regulations

6. Assist with set-up and maintenance of financial aid systems

7. Assist with other projects and duties as requested

Position Requirements:

1. Must be organized, accurate and detail-oriented

2. Must have strong customer service skills

3. Able to communicate and work well with campus staff and students

4. Able to handle a large volume of work

5. Mature, able to maintain confidentiality

6. Team player, willing to help out as needed in the department

7. Undergraduate degree required or two plus years’ experience in Financial Aid or Student Accounts

Interested parties who are in agreement with the mission and values of Trevecca Nazarene University should send resume and cover letter with salary requirements to: kreed@trevecca.edu

Financial Aid Support Associate, Tennessee College of Applied Technology, Nashville, TN - (Posted to TASFAA on February 16, 2021)

The Tennessee College of Applied Technology Nashville is accepting applications for the full-time position of Financial Aid Support Associate. The Financial Aid Support Associate will work in conjunction with the Financial Aid Service Center of the Tennessee Board of Regents to administer, process and disburse all federal and state financial aid programs, veterans’ education benefits and third-party student aid programs.

GENERAL DUTIES: Duties of the Financial Aid Support Associate include, but are not limited to:

• ·         Verification and documentation of student eligibility for aid program.
• ·         Calculation and entry of student awards in online student information management system.
• ·         Counseling current and prospective students regarding all aspects of financial aid programs and third-party student aid programs.
• ·         Serving as School Certifying Official for veterans’ benefit programs.
• ·         Coordination of work study employment and annual work study budget preparation.
• ·         Reviewing and verifying student eligibility each term for all aid programs.
• ·         Assisting with recruitment activities such as FAFSA Frenzy, new student orientations, etc.
• ·         Other duties as assigned.

For additional information or to apply click: https://tcatnashville.edu/about/jobs/financial-aid-support-associate-2021-02

Assistant Director of Financial Aid and Enrollment, Vanderbilt University Medical Center for Programs and Allied Health, Nashville, TN - (posted to TASFAA on January 22, 2021)

In this exciting role, you will serve as the leader of institutional enrollment, student financial assistance, and admissions operations for the Center for Programs in Allied Health (CPiAH).  

Registrar Services: The ADES is the director of student enrollment and academic records and, as such, is responsible for the accuracy and integrity of all aspects of course management and scheduling; student information and enrollment systems; academic calendars; student records, and registration; and student transcripts. Provides leadership for the creation, coordination, execution and growth of complex programs independently. Provides leadership to support programs that are expected to experience significant change, expansion or evolution over time.

Admission Services: Oversee processes of verification of applicants’ academic history, degree, and transcripts (both domestic and international), as well as any other application requirements.  

Financial Aid Services: Oversee administrative and student financial aid processes to include, but not limited to calculating award amounts and generating financial aid award letters for financial aid students. Ensure institutional and programmatic compliance with US Department of Education Title IV requirements. Certifying official for Department of Education Title IV Financial Aid and private lenders.

Responsible for ensuring Enrollment Services compliance with programmatic and institutional accreditation requirements. Consistent application of FERPA policy and procedures. Consistent application of ADA/Title IX requirements.

Effectively use Campus Management System.

Full Job Description: https://vanderbilt.taleo.net/careersection/.vu_cs_in/jobdetail.ftl?job=2100060&tz=GMT-06%3A00&tzname=America%2FChicago

Student Financial Services Scholarship Counselor, Belmont University, Nashville, TN - (posted to TASFAA on January 13, 2021)

The Scholarship Counselor position is responsible for assisting the directors in the management of the flow of scholarship data from/to the institutional departments to SFS. The position also serves in the role of counselor for students regarding financial aid and scholarships. Assisting the directors in the communication with students regarding outstanding documents needed to complete financial aid package. The Scholarship Counselor will also serve as the initial contact for the Tuition Exchange program for incoming prospective students. The position will work closely with the Director and Assistant Director of Financial Aid, participate in the day-to-day administration of outside and institutional scholarships in addition to counseling with students and families regarding institutional, state and Title IV aid.

For more information or to apply, please click the link: https://belmont.csod.com/ats/careersite/JobDetails.aspx?site=10&id=1956

Director of Financial Aid, Milligan University, Milligan, TN - (Posted to TASFAA on December 9, 2020)

Reporting to the Vice President for Business & Finance, the Director of Financial Aid administers the

financial aid program for the University while maintaining compliance with federal and state regulations

and university policies and procedures. The Director is responsible for ensuring financial aid offers are

accurate and communicated to students and their families in a timely and efficient manner. The Director

must demonstrate strong Christian faith, a commitment to Milligan’s mission, and a lifestyle consistent

with Milligan’s goals.

For more information, please view the following link: Director of Financial Aid - December 2020.pdf

Financial Aid Manager - TBR System - (posted to TASFAA on December 7, 2020)

The Financial Aid Manager is responsible for coordinating the day-to-day activities of the Financial Aid Service Center, ensuring all financial aid processing functions are provided in a timely and accurate manner and in compliance with all applicable institutional, TBR, state, and federal regulations, policies, and guidelines. In consultation with the Associate Vice Chancellor for Student and Financial Aid Services, this position directs the administration of state and federal aid programs and financial aid related functions, supported through the Service Center, for the technical colleges. The Financial Aid Manager works closely with the institutions of the TBR system and is expected to provide a high level of customer service to all institutions served.

For more information and to apply, please visit the following link:  Job Opportunities at TBR | The College System of Tennessee (csod.com)

IT Technologist III - Office of Financial Aid, University of Tennessee, Knoxville, Knoxville, TN - (Posted to TASFAA on December 2, 2020)

The IT Technologist III  assists prospective and currently enrolled students in financing their educational pursuits. Provides technical support and problem resolution for students and Office of Financial Aid and Scholarships Staff. Maintains systems integrity in the use of software and hardware used in processing financial aid. Serves as a beta tester with vender (Ellucian) for Banner Financial Aid System upgrades. To write technical program statements (SQL) in order to provide requested data from relational database for statistical analysis. Works closely with Enrollment services IT Tech Team, OIT Application & Development Team and DBA team to insure proper performance of systems’ programs and interfaces. Duties include electronic file submissions to the Department of Education and private student loan entities, resolution of programmatic issues, and researching database information to assist with report creation.

For more details and to apply, please visit the following link: https://ut.taleo.net/careersection/ut_system/jobdetail.ftl?job=2000000182&tz=GMT-05%3A00&tzname=America%2FNew_York

Director of Financial Aid, University of Tennessee Health and Science Center (UTHSC), Memphis, TN - (Posted to TASFAA on August 21, 2020)

The University of Tennessee Health and Science Center (UTHSC) in Memphis, Tennessee, is seeking an experienced financial aid professional with leadership skills, compliance expertise, and the demonstrated ability to work in an environment of complexity and collegiality to serve as Director of Financial Aid. As Tennessee’s public statewide flagship health care institution, UTHSC enrolls 3,252 students (2,955 graduate and professional students and 297 undergraduates) in six academic colleges which include: Medicine, Dentistry, Pharmacy, Nursing, Graduate Health Sciences, and Health Professions. The successful candidate will possess skills in administration of aid for students at the graduate and professional levels with a focus on clear communication of process, customer service, compliance, and financial literacy.

Reporting to the Associate Vice Chancellor for Enrollment Management, the Director will serve as one of several senior leaders within the enrollment management division, which includes the offices of financial aid, admissions, one-stop, and registrar.  The Director will collaborate with all administrative and academic divisions to coordinate compliance within the various colleges and programs, acting as both educator in compliance issues, and partner in ongoing program development.

Candidates who plan to apply should send a resume, a detailed letter outlining interest in the University of Tennessee Health Science Center, and contact information for three professional references by email to uthsc@napiersearch.com by September 15, 2020 for best consideration. All applications and nominations will be considered confidential and notice will be given before references are contacted.

Link to complete job announcement: UTHSC-FINAL-08-21-20 (1).pdf