Lee University – Cleveland TN

Assistant Director of Financial Aid

Lee University is emerging as a leader in higher education in the southeastern region and is consistently ranked in the “Top Tier” in the South by U.S. News & World Report.  Lee University serves approximately 5000 students, which are mostly traditional undergraduate students.  We also serve graduate students and a growing online student population.  Our campus has experienced considerable growth over the last two decades.  It is a stimulating environment and is consistently on the move. 

The mission of the Financial Aid Office is to serve with excellence, counsel with integrity, and empower families with knowledge regarding the availability of financial aid resources.  If you would like to be a part of a team that strives to work together for the betterment of the whole group, submit your resume and cover letter to Marian Dill at mdill@leeuniversity.edu by September 1, 2022.  Pay is based on experience.    

Essential Functions of Assistant Director

•         Supervise the financial aid staff who work with payment processing.
•         Manage software/technical functions of the payment process including PowerFAIDS, COD, ScholarNet, FAST, and G5.
•         Assist in formulation of office policy and procedures
•         Oversee the Federal Pell Grant Program:  verify eligibility, pay funds, generate and submit the originations and disbursement reports and work with accounting office to reconcile funds.
•         Oversee the Federal Supplemental Education Opportunity Grant Program:  pay funds and work with the accounting office staff to reconcile.
•         Assist with need analysis and financial aid packaging.
•         Oversee Tennessee funding programs (TELS, TSAA, Reconnect, Promise, McWherter, Minority Teachers, etc.) verify eligibility, pay funds, generate and submit the certification and reconciliation reports to Tennessee and work with the accounting office staff to reconcile the funds.  Coordinate with the Admissions and Records Office to obtain necessary data and to ensure compliance.
•         Oversee bundle disbursements for various funds and ensure reconciliation with the Student Financial Services.
•         Oversee Federal Satisfactory Academic Progress:  upload the SAP information into PowerFAIDs from the Portico report, prepare and send all necessary communication, counsel with students regarding SAP standards, and coordinate the review of appeals.
•         Chair the Institutional Review Panel (IRP) for the Tennessee Educational Lottery Scholarships.  Call and conduct meetings, review appeals, and coordinate communication with students and parents.
•         Manage the financial aid portion of the R2T4 process to ensure timely processing.
•         Submit weekly report as assigned.
•         Maintain current procedure manual for this position.
•         Counsel students and parents concerning financial aid options.
•         Participate in campus events – communicates financial aid processes to families and students both in one-on-one settings and in large scale events.
•         Maintain good standing in any personally held federal student loans or otherwise maintain eligibility requirements to secure access to various federal student aid.
•         Maintain working knowledge (including continuous education of new and changing regulations) of and comply with all federal, state, and institutional aid regulations and policies. 
•         Maintain FERPA, HEA, and other security/confidentiality standards regarding student and staff records and other classified information.
•         Back Up:  Direct Loan Officer and Scholarship Compliance Coordinator.
•         Other duties as assigned.
Education and Work Experience
•         At a minimum the Assistant Director of Financial Aid should have a bachelor’s degree.
•         Experience should include administration of federal Title IV programs, state aid programs, and institutional aid programs.

•         Experience in supervision of employees.

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Financial Aid Counselor, Southern College of Optometry, Memphis, TN  (Posted to TASFAA July 31, 2022)

Part-time, Temporary, Contractor, Immediate need, expected duration through the end of the fall term

POSITION SUMMARY
In adherence with institutional, state, and federal guidelines, the Financial Aid Counselor assists in the administration of student aid programs for a diverse population of Graduate/Professional students. 

ESSENTIAL JOB FUNCTIONS/ JOB DUTIES AND RESPONSIBILITIES
Analyzes student verification files for accuracy and makes corrections as necessary. Evaluates students’ Satisfactory Academic Progress. Awards students federal and/or state aid. Counsels students regarding file completion, repercussions of drops/withdrawals and SAP appeals, etc. Coordinates and works FAFSA workshops and presentations. Stays abreast of current student aid programs and requirements through ongoing training and by attending conferences and seminars.

REQUIRED QUALIFICATIONS

• Bachelor’s degree
• Two years of relevant experience
• Professional References

PREFERRED QUALIFICATIONS

• Bachelor’s degree related field, such as Accounting, Business or Counseling
• Prior experience in a financial services setting or in a higher education environment in a financial aid or student counseling role
• Experience with PowerFaids Financial Aid System

KNOWLEDGE, SKILLS AND ABILITIES
Ability to communicate with a diverse group of students and parents regarding financial aid. Must be detail oriented and organized while maintaining high degree of accuracy. Knowledge of financial aid regulations. Ability to review, interpret, and make professional judgments on complex issues while maintaining compliance with federal and state regulations. 

Open Until Filled: Yes

Rate of Pay:  depending on experience

To Apply/Inquire, email LeChelle Hunt-Davenport, Director of Financial Aid, lhunt-davenport@sco.edu.

Senior Administrative Specialist, School of Medicine Office of Enrollment Services, Vanderbilt University, Nashville, TN (Posted to TASFAA July 21, 2022)

Job Description

Perform all required duties to ensure students, faculty, staff, and other constituents receive excellent front-line service from the School of Medicine Office of Enrollment Services; this includes providing timely and accurate responses to in-person, telephone, and e-mail inquiries, navigating information systems used to support these areas in order to field and respond to a variety of inquiries and perform required duties, and applying knowledge of programs, procedures, and policies to provide administrative support and assistance.

Basic Qualifications

Duties and Responsibilities

• Support School of Medicine admissions, student records, financial aid, and visiting student operations by providing excellent constituent service to students, faculty, staff, and visitors, in obtaining support or information needed
• Monitor multiple email inboxes, and respond to, and follow through with, written inquiries from current and prospective students, faculty, and staff related to all aspects of enrollment operations.
• Oversee credentialing and verification requests from VUSM alumni, including accurate collection, completion and disposition of licensure forms and other documentation, acquiring signatures, and submitting to licensing authorities or other entities.
• Receive all incoming phone-calls and in-person visitors and redirect as needed
• Serve as the procurement requestor to meet team needs with respect to ordering of office supplies, food for events, and other ordering needs associated with the responsibilities of the office
• Monitor quantities of office supplies and postage and fulfill tasks associated with reordering, as needed
• Monitor quality of office assets and services such as phones, photocopiers, printers, and monitors, and oversee service requests, as needed
• Assist with the planning and execution of financial aid/debt management sessions, including greeting guests, ordering food, booking room space, and set-up/break-down
• Collect, sort, and distribute incoming mail for the office
• Accurately and timely perform data entry duties as needed to support enrollment operations, financial aid, admissions, recruitment, student compliance, and the visiting student program.
• Assist with large mailings including financial aid award letters, admissions materials, and other purposes
• Assist with planning and execution of admission interview days, including making photocopies, greeting guests in-person or virtually, organizing materials, ordering food, and setting up space
• Assist with planning and execution of visiting student orientation sessions, including making photocopies, greeting guests, organizing materials, and setting up space
• Assist the visiting student program manager with administrative tasks and serve as a back-up for that position as needed
• Coordinate room requests for events and meetings
• Assess complicated or delicate service situations and ensure the appropriate leaders in the office are consulted
• Answer routine questions related to the admissions process, financial aid, and student enrollment, and elevate issues and perform follow-up, as needed
• Oversee content of office calendars, documentation, communications, and webpages, and communicate or execute changes, as appropriate
• Oversee routine completion of enrollment-related forms to support medical students participating in extramural clinical activities
• Assist with overall management of files and records related to clinical affiliation agreements.
• Be an active liaison with other staff members across VUSM Health Sciences Education and Vanderbilt University Medical Center to ensure needs of the office are communicated and addressed
• Assist with touring prospective medical students around school of medicine and medical center facilities
• Master the flow and cycles of all functional areas within the office and support the directors of admissions, financial aid, and student records, as needed for various tasks
• Assist in the development and updating of the VUSM financial aid website
• As needed, backfill duties in the absence of other team members.
• Miscellaneous duties as assigned including assisting with special office projects

Qualifications

Commitment to Equity, Diversity, and Inclusion

At Vanderbilt University, we are intentional about and assume accountability for fostering advancement and respect for equity, diversity, and inclusion for all students, faculty, and staff. Our commitment to diversity makes us who we are.  We have created a community that celebrates differences and lets individuality thrive. As part of this commitment, we actively value diversity in our workplace and learning environments as we seek to take advantage of the rich backgrounds and abilities of everyone. The diverse voices of Vanderbilt represent an invaluable resource for the University in its efforts to fulfill its mission and strive to be an example of excellence in higher education.

Vanderbilt University is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply.

Please note, all candidates selected for an offer of employment are subject to pre-employment background checks, which may include but are not limited to, based on the role for which they have been selected: criminal history, education verification, social media review, motor vehicle records, credit history, and professional license verification.

Apply online:

https://ecsr.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/10002589/?utm_medium=jobshare&utm_source=link#.YtaVX0hpb6I.linkto

Financial Aid Administrator, Tusculum University, Greeneville, TN (Posted to TASFAA July 19, 2022)

DESCRIPTION:

Tusculum University is seeking applicants for  Financial Aid Administrator in the Financial Aid Department located on the beautiful Greeneville, Tennessee Campus. This position is responsible for effectively counselling students and parents on all aspects of financial aid. Representing the University and the financial aid office at special events on and off campus. Coordinating the student employment program. Managing scholarships, awards and packages for financial aid according to regulations and policy. Performing the day-to-day financial aid processes in coordinating with other campus departments while maintaining mandatory compliance with internal policies as well as state and federal guidelines and laws.

This position will remain open until filled

QUALIFICATIONS & REQUIREMENTS

HOW TO APPLY

Only online applications will be accepted. Send a cover letter, CV, copies of transcripts, the names & contact information of 3-5 references, and Tusculum University application (This form can be located at the top of the web page https://www3.tusculum.edu/hr/employment-opportunities) electronically to turesume@tusculum.edu Attn: Financial Aid Administrator

Director of Financial Aid, Carson-Newman University, Jefferson City, TN (Posted to TASFAA July 19, 2022)

Carson-Newman University is a Christian, liberal arts-based University built upon the Lordship of Jesus Christ as evidenced historically and revealed in the Scriptures. 

Job Title:        Director of Financial Aid

Department:  Financial Aid                                                                             

Reports To:    Vice President for Enrollment Management                                                                                

FLSA Status:    Exempt

Time Requirements:  More than 40 Hours per week                                     

Summary Description: The Director of Financial Aid provides leadership and supervision to the staff, functions, and activities of the Office of Financial Aid. This position is responsible for administration of various types of aid, and is also responsible for keeping current with federal, state, NCAA D2, and institutional aid policies. This position provides recommendations to senior management regarding strategic financial aid initiatives, including implementing aid strategy to address enrollment goals and initiatives.  It is an important role in our recruitment and retention of students in enrollment management.  To contribute to our goals, the Director must be able to attend regular training to learn complex rules and policies; apply rules and policies during awarding and auditing of aid; and communicate rules and policies to students, parents, and other constituents.  The Director may also have a specific aid program(s) responsibility and attend regular training to learn best practices and rules and regulations of their specific aid program(s).

Functional Description:

• As an intentionally Christian academic community, Christian employees are hired to advance the mission of Carson-Newman as expressed in our strategic plan, Acorns to Oaks.
• Charged with exploring and executing effective operating efficiency and supervision of office personnel
• Update and maintain the university’s Federal Program Participation Agreement (PPA) and ECAR
• Facilitate the completion and submission of the FISAP
• Implementing strategic use of financial aid dollars to meet the enrollment and retention goals
• Manage budgets to ensure expenditures are consistent with university goals and priorities
• Oversee the administration of federal, state, athletic, and institutional financial aid programs
• Comply with regulations affecting student financial aid
• Supervise awarding of aid to students
• Manage the communication of financial aid information
• Serve as liaison for the office with all constituents
• Supervise monthly and yearly federal aid reconciliations
• Supervise federal and private loan processing
• Supervise the auditing student files for compliance with regulations
• Supervise the auditing federal and state programs
• Manage software functionality
• Review and update policies and procedures
• Oversee office reception and communication for enrollment management and assist as needed
• Oversee counseling for students, parents, and other constituents consistent with policies and procedures, and assist as needed
• Oversee and counsel students on responsible borrowing
• Attend enrollment events and recruiting events as required

Supervisory Responsibilities:  Financial Aid Office staff

Education:  Bachelor’s Degree in Counseling, Business, or related field required; Master’s degree preferred. 

Experience:   Minimum five years increasing responsibility and success in a financial aid office with comprehensive aid programs including traditional and non-traditional settings; strong knowledge of financial aid discounting principles to develop flexible and transparent financial aid awarding plans to help meet the university’s enrollment goals; experience in auditing federal and state aid for compliance; and experience working with Ellucian Colleague software system, and Softdocs preferred.

Required Skills:  

Physical Demands:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

General Information:  This description is designed to describe the general nature of the job and is not intended to be an exhaustive list of all responsibilities, skills and duties. It is the responsibility of the supervisor for this position to formally outline in writing any performance expectations including specific duties for which the employee assigned to this position will be held accountable in terms of performance evaluation.

Employee Expectations:  The University expects all employees to conduct themselves in a manner that is appropriate for a Christian institution and to be worthy examples in moral conduct and behavior for the students of the University and fellow employees.  

To Apply: https://www.cn.edu/about/administration-1/human-resources/staff-employment-application

Financial Aid Counselor, University of Tennessee Knoxville, Knoxville, TN (Posted to TASFAA July 11, 2022)

The Position

This is is an on-campus position with some hybrid/remote work schedule flexibility.

This position will be part of the centralized team within the Office of Financial Aid and Scholarships that will be independently responsible for awarding federal, state and institutional grants and scholarships and ensuring that these awards meet all applicable regulations. Incumbents in this position are expected to have a high level of technical knowledge and expertise in federal and state regulations, and will make independent judgments and decisions. The position will serve as an advanced level of support to students who have in-depth questions or issues regarding their financial aid eligibility or financing their education. The incumbent will serve as “expert” level assistance for students who are referred from the One Stop. This position will assist in the development, implementation, and administration of Federal, State and University financial aid programs.

Required Education and Experience:

Preferred Education and Experience:

Required Knowledge, Skills, and Abilities:

Preferred Knowledge, Skills, and Abilities:

For full consideration, applicants must submit a cover letter detailing relevant experience along with a resume and the name, e-mail address, and telephone number of three to five professional references.

Apply online at https://ut.taleo.net/careersection/ut_system/jobdetail.ftl?job=22000001IM&tz=GMT-04%3A00&tzname=America%2FNew_York

Policy and Compliance Coordinator, University of Tennessee Knoxville, Knoxville, TN (Posted to TASFAA July 11, 2022)

The Position

This is an on-campus position with some hybrid/remote work schedule flexibility.

The coordinator serves as an expert level of support for the verification and appeal processes, and is expected to have a high level of technical knowledge and expertise in federal and state regulations. The coordinator is responsible for creating and maintaining training curriculum and materials, providing feedback, coaching and training to the verification staff, and reviewing completed verification and appeal files for quality assurance purposes to maintain at least a 90% accuracy rating. The coordinator will monitor the readiness of appeal documents for committee review (including Satisfactory Academic Progress, Special Circumstance, and Dependency Appeals), and will have final decision and override authority for all professional judgment appeals. The coordinator audits the Federal Return of Title IV process for all aid recipients who withdraw from the University or cease attendance, ensures the calculated awards are properly returned to the state and/or the U.S. Department of Education, and serves as the point person for all internal and external auditing of financial aid processes and procedures. The coordinator serves as an expert in NCAA policies, procedures, and awarding athletic aid to maintain compliance with NCAA, SEC, Federal, State, and University policies and to prevent audit findings, and serves as a coach and trainer for the NCAA and Verification Specialists. The coordinator works in tandem with the Counseling Coordinator to supervise the Federal Work-Study students employed by the Office of Financial Aid & Scholarships, will be responsible for the schedule coordination and workload prioritization of the verification staff, and has the authority to act in the Assistant Director of Compliance’s place as needed.

Required Education and Experience:

Preferred Education and Experience:

Required Knowledge, Skills, and Abilities:

Preferred Knowledge, Skills, and Abilities:

For full consideration, applicants must submit a cover letter detailing relevant experience along with a resume and the name, e-mail address, and telephone number of three to five professional references.

Apply online at https://ut.taleo.net/careersection/ut_system/jobdetail.ftl?job=22000001IP&tz=GMT-04%3A00&tzname=America%2FNew_York

Financial Aid Assistant Specialist, Columbia State Community College, Columbia, TN (Posted to TASFAA June 20, 2022)

To provide excellent customer service to current and prospective students, parents, co-workers, and other visitors in the Financial Aid Office. Assist students with general questions concerning Columbia State Community College and specific questions concerning financial aid electronically and in person

Essential Functions:

Supplemental Functions:

Knowledge, Skills, Abilities and Work Characteristics:

Education, Training, and Experience:

Working Conditions:

Titles Supervised:   none

Requirements of the Position

Hiring Salary Range - $29,090 - $34,900

Apply online at https://tbr.csod.com/ux/ats/careersite/4/home/requisition/7784?c=tbr 

Financial Aid Counselor, Nashville State Community College, Nashville, TN (Posted to TASFAA June 14, 2022)

POSITION SUMMARY
In adherence with institutional, state, and federal guidelines, the Financial Aid Counselor assists in the administration of student aid programs for a diverse population of traditional and non-traditional students. 

ESSENTIAL JOB FUNCTIONS/ JOB DUTIES AND RESPONSIBILITIES
Analyzes student verification files for accuracy and makes corrections as necessary. Evaluates students’ Satisfactory Academic Progress. Awards students federal and/or state aid. Counsels students regarding file completion, repercussions of drops/withdrawals and SAP appeals. Processes reports for 3rd party awards, unusual enrollment, small comp list, selective service list, etc. Certifies Voc Rehab funds on state’s FAST system. Coordinates and works FAFSA workshops and presentations. Stays abreast of current student aid programs and requirements through ongoing training and by attending conferences and seminars.

REQUIRED QUALIFICATIONS

PREFERRED QUALIFICATIONS
KNOWLEDGE, SKILLS AND ABILITIES
Ability to communicate with a diverse group of students and parents regarding financial aid. Must be detail oriented and organized while maintaining high degree of accuracy. Knowledge of financial aid regulations. Ability to review, interpret, and make professional judgments on complex issues while maintaining compliance with federal and state regulations. 

Open Until Filled: Yes

Rate of Pay: $34,398 - $41,282, depending on experience

Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process.  Official transcripts are required upon hire.  Applicants may be subject to a background check.

Nashville State offers flexible work arrangements for positions that qualify.

Apply online at: https://tbr.csod.com/ux/ats/careersite/8/home/requisition/7818?c=tbr

Financial Aid Counselor, Tennessee State University, Nashville, TN (Posted to TASFAA May 27, 2022)

POSITION SUMMARY

This position is responsible for assisting with packaging of federal and state financial aid as well as counseling students and parents, verification of FAFSA data, and processing of data for completion of awarding. Candidate is expected to maintain current knowledge of federal regulations and their application to administration of financial aid programs.. Advertised salary $35,568 - $44,460.

REQUIRED QUALIFICATIONS Bachelor's degree in a related field and a minimum of one year of higher education student financial aid experience or other higher education student service experience.

PREFERRED QUALIFICATIONS

• Prior experience with Banner and/or Financial Aid Management software

KNOWLEDGE, SKILLS AND ABILITIES

• Strong customer service skills.
• Ability to maintain effective working relationships with faculty, staff and the general public.
• Knowledge of word processing and spreadsheet applications (Microsoft products preferred).
• Effective time management/organizational skills

Apply online at https://pa220.peopleadmin.com/applicants/jsp/shared/frameset/Frameset.jsp?time=165365752999

Eligible TASFAA members should send the exact wording for the open position and if there is a document to add, please make sure it is in .PDF format.